Ekart Logistics Complaints & Reviews

Sk Monirul, Mr. Abhijit etc. came to deliver to me, I like their behavior. But Sehk Raju is bothering me a lot after my delivery with my phone number. Please stop it. Yesterday Sehk Raju came to deliver to my address(Khalore Chandni near Avinandan Welfare Society club, Bagnan, Howrah, 711303) & after that he continuously disturbing me.I am very upset at his behavior. I never expect that from your courier service. Please please stop it.

We ordered a saree... but we received some other saree...We need to return that saree and we need to get back our money...There is no such return option in that website and we can't even contact them..they don't even have email id ... so we need to return that product and we need refund

Why you are not taking flipkart delivery

Courier person take money for online paid item, saying it as cash on delivery..as it already paid..through online

Such a bad experience with your service .. don't do this next time ..

Hello ekart your delivery member rejected my percel..he called me from a personal nber and he want my personal massage from flipcart ..and I send him he cancelled from the link . So I already reported your service.be carefull at delivere a percel.such a bad experience with your service.😡

The bargain deal new delhi has sent me against my order a power scrubber and the Tracking no is NMBP[protected]. The material reached Rourela and the delivery boy contacted me on 29th August 2020 for the location of my house which I did. As of date 16th October I have not got the packet.Please take immediate action for the delivery of the packet to me.

Hello,
I want to changes in package related to Delivery Addres, here is my Awb no: SRTP[protected] and by mistake mention wrong pin-code i want to change please from "671541" to new one "570016" its a request to you because this package need urgently and im also ready for pay extra charges but pls provide me this package to me my name is Balasubrahmanyam N and contact no. [protected]
thanks to you...

My order is reached by today but I haven't recieved & delivery boy is ignoring my phone

Greetings!

Above referred shipment cancelled in September 2020, but the refund still not received in bank yet, though it promised few weeks ago.

Please assist in getting money refunded at the earleist.

Regards

Asif

I worked with ekart logistics, Near Railway station Aurangabad Maharashtra from 27/08/2020 to 07/09/2020. For this 10 days duration ekart is not paid for me. I am requesting payment of my hard duties at ecart as a delivery boy.
Contact no: [protected]

Dear Team
AS per parcel tracking Id SLPP[protected] Has been 1month in Ekart Logistics in Guwahati, still not reached to me. Can u please resend as fast as possible...

Team Flipkart i want my refund for the order Id-OD[protected]. Mention I ordered a skirt and Your seller has sent me a frock which was not acceptable. where I paid the amoth 316 Rs and 18 coins of mine where I just received coins but did not receive my amount hence Your customer support executive are not helping me to get this issue resolved every time i m getting another date. and they have no knowledge about the product first and second how to pass the correct info to the customer i m calling them every day and night but not getting any help or support i would like to inform you that i kept consumer forum team of kolkata into loop as i had no option kindly return my money by next two working days or else ill see you on court for doing fraud and cheating with me.

We ordered a saree... but we received some other saree...We need to return that saree and we need to get back our money...There is no such return option in that website and we can't even contact them..they don't even have email id ... so we need to return that product and we need refund

The delivery boy didn't call me while delivering the order and has marked the product as delivered .I don't have his number as well .It was a prepaid order .I checked with my neighbors as well but couldn't find it .The tracking id is MYNP[protected]

This is with reference to the non delivery product
Tracking ID FMPP[protected]
There is no movement of Product as Per E Kart tracking website.
and there is assured answer from E kart officials.

I want complete refund of money with the penalty.

I am buy a phone and my old phone exchange in flipkart but delivery boy not except old phone and demand exchange phone balance amount demand ! they not take responcebility in exchange product I am very harras what I do... I send old exchange mobile video

Flipkart and ekart logistics is not eligible to delivery a educational product on right time... It's 2nd time delayed delivery without sny information.. There is no solution oriented customer care service.

Delivery ID FMPP [protected]
The delivery agent is refusing to give doorstep delivery and he is asking me to collect it from his office otherwise he will cancel the order. When i raised a complaint to flipkart about this even though my address is proper he has raised it as wrong address and he can't locate it. If possible i would like to speak to your executive.
Hope your customers complaint will taken as serious issues

Hello,
I last year ordered marq air conditioner from flipkart.
The seller is omnitechretail.
They delivered me it via ekart courier on 20 may 2020
Then after, on august the ac had an service done by marq officials itself and they found that their was an complaint for the outdoor unit motherboard and for the replacement for that would cost an amount o[censored]p to 9000 and after that i called marq customer care and they told we are out of stocks for the motherboard so we will arrange and full refund for the a/c and asked me to provide bank details to provide the amount. And after that they said the amount would be initiated after the pickup. Then flipkart accepted my return request.
The pick is assigned to ekart logistics.
On 22 september 2020, they updated message that wishmaster is "out for pickup" at 10:31am. (Attached photo)
Then they came and asked whether the product is having its original brand box i said this product is almost one year old and we did not had any original box cover of it and then they asked me to call the customer service later and inform this and they left. So later i called the customer service and they told if you dont have the orginal brand box with you kindly arrange an another box for packing it. Later i somehow managed to get the product packed properly and i had again requested for pickup and they had approved on 5th of october 2020. (Attached photo)
Then after the approval the next day on 6th october 2020, they updated message that wishmaster is "out for pickup" at 9:49am. (Attached photo) ekart called me and asked me the address and asked whether i had arranged an brand box and i said i have arranged an another box and packed it and they said they will be arriving by evening 5pm and they didn't arrive so i called them but they are not taking my calls and after that i got and message saying "return is cancelled" at 7:44pm (Attached screenshot)
What is this???😠
So i called the wishmaster the next day but they didn't responded
So what is about service???
Ekart wishmaster even not visited me to check the item and he is refusing and postponing pick up.
So who is responsible for my 25000rs if pick up is not done)
This is all due to worst service of "ekart logistics.