Ekart Logistics Complaints & Reviews

I have ordered a phone in the flipkart big billion sale on 15 October 2020. It was about to delver to me on 17 Octboer2020 but eventually, it did not get delivered at my doorstep. I have made numerous calls to the flipchart's customer care representatives about my concern and no one is able to tell me where my product is and they are fooling me around. After lot of follow up, I got the tracking id which is basically delivered by the ekart logistics and from last 3 days it is showing that it is at Dharuhera and not moving.

I am fed up with this service and I wont recommend flipkart and ekart to any person.

I ordered a laptop from flipkart and it was meant to be delivered by 19th of october but since 16th of october it's stuck at the same place named 'Daruhera' and is not moving since, I've contacted the company but they're just playing with words and have no resolution for my problem the tracking id of ekart is - FMPP[protected]
I'm worried if my order is lost or what.

I ordered an iPhone SE during the sale. Order number OD[protected],
During the delivery on 18th October, the delivery person said that my order will be rescheduled. Then I got the news today that my order has been cancelled. I got to know that the delivery personal said that I had failed to collect the order, and that I wanted to cancel the order which is clearly not the case. I had called Flipkart to tell them that I don't want to cancel my order and I hope that it has not been cancelled. Flipkart said they will escalate this matter and they will deliver as soon as possible.
This is highly unprofessional as a company who deals with delivery on day to day basis. I will escalate this matter as I am unhappy with the lying your delivery personal did.

I buy poco x3 mobile from flipkart which courier number is
FMPP[protected] which yesterday come for deliverd. so check master is delivered new phone and check my exchange phone (old phone redmi 4 )but it mobile have some problem so we request check master(agent) to give me 1 day time so i solve problems and please you reach us tomorow, but agent has very rude behaviour and say that this is only one time delivery chance so either you pay full exchange mobile price by cash or i cancel the ordr from my server and by arrogant behaviour it cancel order and denied to delivery. so i request your team to track my order and deliver my mobile as soon as possible. i also request you to take strict action against your check master

I ordered Apple Watch from Flipkart and my order was going to be deliver today, but i tracked the order and it shows that it is on farukhnagar hub and just left it, this is bad it was a promised delivery and i really had bad experience, Ekart Plz support and deliver the product fast !

The distance left is 1000km and i dont know how they will cober it in few hours, Very Bad ! #ekart @ekart

Sir, please speed up the shipment for AWB NO:OIPC[protected] and also update the status of the shipment

The delivery man was extremely rude. Earlier he was not answering my calls and was also rejecting it. The delivery was also two days late.
I ordered a phone with exchange policy on flipkart and he was arguing with me about some other policy and was not ready to clear the issue.
Such a pathetic service is provided by ekart that I wish I dont have to collect my order through ekart.

सर मेरा फ्लिपकार्ट का आर्डर इ-कार्ट के ने कैंसिल कर दिया
जिससे मुझे 450 रुपए का नुक्सान हुवा है
3 दिन मेरा पार्सल सिरसा हरियाणा 125055 पर पड़ा रहा
मेरा पार्सल मुझे नहीं मिलने मेरे नुकसान हुवा है
आज सुबह मेरे को ईमेल आया आपका आर्डर इ-कार्ट ने कैंसिल कर दिया है
जब इ कार्ट मेरे एड्रेस पर डिलीवरी नहीं दे सकता तो पार्सल फ्लिपकार्ट सेलर से लिया क्यो।
अब उस प्राइस मैं मुझे वो प्रोडक्ट नहीं मिल रहा
इ-कार्ट की सेवा को मैं आज से घटिया मानता हु
मेरे दो आर्डर है मुझे लगता है दूसरा आर्डर भी इ-कार्टकैंसिल कर देगा
मेरी आर्डर डिटेल
FMPP[protected]
दूसरा आर्डर डिटेल्स
FMPP[protected]

रोहित गोयनका भादरा -335501
[protected]

My complain about Alipurduar ekart courier service. I am kamakhyaguri, a census town of Kumargram block and almost 30km away from Alipurduar. But kamakhyaguri has no ekart courier, we depend on Alipurduar ekart courier. But the service is very bad. I ordered dress on 6th October, 2020 and dress came on 13th October, 2020 in Alipurduar ekart hub but they delivered my dress on 19th October, 2020. We want a courier service in my town. Request

This freight has already arrived near to my home as per their hub station 2 days back and still it is yet to be delivered. No direct numbers are being provided for Ekart logistics which makes the escalation matrix even more complex and time consuming.

Sir my courier id FMPP[protected] was to be delivered at rewari city pincode -123401 on 18 oct 2020 but accidentally it was sent to motherhub DDX and is stuck there
I request you to clear my problem
My no - [protected]

Your delivery boy of area nagaon, Assam, India
Called me at around 10.00 am asking me to reach the place away from around 3k.m from delivery address.and repeatedly approach me to receive the packaged to an unknown person. Where as my given address if home address.
Please take necessary action.

Thanking you.

My con.no [protected]

You received an order for delivery with ID FMPP[protected].
The courier on 19 October 2020 (this is delivery date) you received in dabri hub which is near my delivery address but that is sent to daruheda which is far away from my address and the courier is getting late. Please deliver the courier. This show Your service is poor. Please take the matter seriously and fast your service.

Thanks

Delivery agent is refuse to exchange my old phone without any reason. When I am asking him why you refuse to take this phone, he just says it was very risky so you paid the exchange money or I will cancel your order. Due to emergency only I have to keep my order without any exchange of my old phone. So I request you to kindly look into this matter because o[censored]rgency of people they just take the advantage of it.when I told him, I complaint about this matter to your company but he said do it I don't care about it.

Ekart delivery boy Pikup my old phone in exchange Pikup created by Flipkart. At the time of pickup he undervalued my pikup item from Rs2700 to Rs1150. And said your Pikup is final . By at evening I got message from Ekart that my pikup is rejected. Nd also in Flipkart order details they shows that I paid 2700 in cash and pikup is cancelled. So what is the matter?

My order is out for delivery since yesterday. Delivery boy is not delivering. He is not answering my call and even if recieves, telling lie that he would deliver in few hrs, since yesterday.
Plz contact your delivery agent and tell him to deliver my order.
My tracking ID is FMPC[protected]

Tracking not updated

I have faced this problem twice.
Delivery agent do not pick call and do not deliver my item the day, showing item is out for delivery.
Delivery agent from ekart logistics had postponed delivery of one of my previous item by saying that i am unable to deliver your item so you have to wait for tomorrow.
Please solve my issue as quick as possible.

Product not delivered

Hello sir,
I am nitesh and I ordered infinix hot 9 phone by prepared . And sir ekart logistic delivered my phone but the phone can't reach me .
And the delivery boy name is ritesh sharma and contacts no. Of ritesh sharma is [protected]. And tracking ID of my order is FMPP[protected].
It's my humble request to you that please solve my problem as soon as possible.. thanking you ..