Ekart Logistics Complaints & Reviews

Product delivery delayed by 3 days because of wishmaster do not have any knowledge about cashless transaction made through flipkart app and was asking me to pay hard cash even though i wasn't comfortable to pay hard cash in covid-19 situation and he was forcing me to do cash transaction i. E simply was asking me to risk me and my family's life.

Greetings,
Sir/mam'm,
I have made a order on 07 september 2020 via flipkart, received tracking details of your ward with fmpc[protected] today on 14 september 2020 my order was to be delivered but that was not delivered. Stating reason that customer refused order. And your wishmaster was talking so rudely that i can't explain i have made 28 calls with pin provided
To me i. E.184 to him but he didn't picked any of those calls in change he was stating that he had made so many calls to me.

Track i'd [itlc[protected]] i paid rs.900 for product, but different product delivered to me and that is not in good condition, it is damaged i want to return that product.

My tracking id clqp[protected].

My goods are lying for last 15 days without any update.

My mobile no. [protected]
Email id: [protected]@gmail.com

I received damaged and faulty, item. Pod#1237 from nexaship.in was delivered by natwarlal darji. On 08/09/2020 at 4:55pm.

The item delivered is not in good condition and damaged from inside

The tracking id :-ssgp[protected].

Iwant to return that items.

Pls do the needful at the earliest and take corrective action.

Order product is not there persil

Our order product is not In order

Received parcel from e kart it's not good for use thats why we want to return

Sir delivery boy call me to receive my parcel in 10 kilometers distance form my house. But i am ignore because my pin code is under delivery area. Delivery boy use bad language and rejected my order. Please sir solve my problem. Why delivery boy use bad language and rejecte my parcel?

1 — (Out for delivery: cooldone back cover fo... With tracking id fmpp[protected] from flipkart.com, will be delivered today by an ekart wish...

Hi Md, thanks for your purchase of Rs. 1, 599.00 from Music Gadgets deals! We'll notify you when it ships. View order (#3757): https://musicgadgetsdeals.com/[protected]/orders/0e3eff067114d2c[protected]e8205...⇄

Text STOP to unsubscribe.

I booked a combo offer but I received only one pair and was totally damaged kindly replace immediately by return with money or by original product.

MYNP[protected] it's my tracking number
I am orderd 8 days back still it's not moving but it is showing shipped
Please track my order

One cod parcel delivered at my residence and taken rs 1599 as amount. Post delivery when parcel was opened and found that this is completely different items and it is not a combo as well. I called delivery boy to intimate this immediately and he told that we can't do anything. My complaint is that as you are involved in cod then you should have information of seller which should be provided to customer for filing a formal complaint and also arrange to return money and take item back.

Delivered:airpods combo with tracking id pkrc[protected] was delivered achal bhargava, today. Click to give feedback: http://ekrt.in/fB7hXRuuuN

I ordered a saree from ontheshop thru ekart. Whivh was grey colour of rs 1000. But i got a very low quality red colour saree of around rs 200. But in the cover they mentioned as grey saree with black blouse. I need my cash back and return the item. Please provide the solution and customer care number

Hello.. I ordered sony airpods combo from musicgadgetdeals.com @rs.1599 and i received product on 11 september 2020 from ekart logistics. Unfortunately, i received wrong product from courier boy. After seeing the product, i immediately called to the delivery guy to sop the payment because its cod. I called him many times on that day till midnight to courier boy, he didn't responded my phone call. So immediately i went to ekart logistics physically to the office, but there is no response from the staff because they don't have a proper knowledge about the returns/refunds. The office doesn't follow any kind of covid-19 rules. No sanitizers provided at the office, no masks for the boys, irresponsible staff, especially rude behavior from team lead. None of them are polite except security guard. No proper training and delivery instructions especially for the white labelled packages (Cod) were given to a delivery boys. Fedup with the office staff.
Please help me out in getting back money and should take a proper action towards the lb nagar office.
Totally disappointed and distressed with the staff behavior.
Please find the attachment below.

I have ordered through flipkart id-fmpp[protected].
The delivery agent called me and told me that i can't deliver the order and the order was prepaid.
Please send the delivery as soon as possible..
Update me regarding the order. The delivery person was very rude and didn't behave well.
Please look to this matter.
Thank you.
My contact no [protected]
Email - [protected]@gmail.com

Track I'd SDKC[protected] I paid Rs.675 for product, but different product delivered to me

Ekart is not delivering my order, instead they are postponing the delivery date before 10sep and now 13sep but 9sep se product Gurgaon me hai.and not sent to me online paid this order please take action against this my tracking number is FMPC[protected]

The delivery boy asks the customer to forward the feedback sms to his number so that he can give the feedback himself. In order to ask to forward the feedback sms link, the delivery boy explains the customer that its a company protocol to forward the sms to the delivery partner.

This is totally a fraud by the delivery partner. Its a cheat. They don't behave well with the customers but they want good feedback.

They need proper training on how to behave with the customers. I am totally unhappy with the behaviour of the delivery boy asking me to forward the feedbank link to his contact number so that he rate himself. When I replied saying that I've already given the feedback, he disconnected the call very rudely.

Please look into this matter. This is not acceptable. They should not feedback themselves.

I order a product in Flipkart. On the delivery day no delivery person contacted me till the evening. Then I contacted him to know the order delivery status. But he is so irresponsive. He didn't even listened to me. And product also not delivered.

Made an online order on flipkart and when the item was to deliver, the delivery boy refused to deliver it to my address. He was forcing me to reach to his location according to his convenience. Even i had mentioned the full address including landmark still i had to receive very rude behaviour from his end. He was not at all professional while talking to me and was very rude. Till now i did not receive my product. The delivery boy's name is gokul barman. I want apology from that mannerless fellow. Please do the needful.
Tracking id - fmpp[protected]
Order id - od[protected]