Ekart Logistics Complaints & Reviews

Sir
My name is Nadeem and I have facing issues that Ekart delivery is very rude and when I called him he talk to me for just a minute and before solving my problem cut the phone I have raised this issue with Myntra and district consumer complaints office and now i am giving feedback about your service please do Southing otherwise your reputation will going to damage

I have already received my product but ekart courier not updated delivery status.. So i can't return my product from flipkart.com
Tracking no fmpc[protected]

Sir
I want to return my parcel because the product is not good nd i don't want to buy it.. So kindly return this product nd refund my cash 1600 rup

Worst experience on delivering product.
Order no :-od[protected]
1. Order has been placed on 13 aug 2020& expected delivery is on 15 aug 2020.
2. Order is not delivered on time and extended to 22 aug 2020 till now have not recieved delivery agent number.
3. Customer agents (Shivani / mehan & others)
Inclusive others doesn't have no answer except *sorry*
4. Worst part is agents are not even having the call / chat / email to escalate to higher authorities.
4. Tracking mechanism is not properly updated nor in flipkart & ekart logistics.
5. * such big giant company should feel ashamed on the kind of customer service which they offer *
6. Please understand the importance of the product to customer. I[censored]nable to deliver the product please don't put the fake delivery dates.
Note :- * worst part is product from 13 aug to till date it is been circulated in the same city *
Regards
Abhishek.
[protected]

I ordered a laptop from Flipkart and it was damaged I raised the return return twice as first time it was cancelled by ekart now on second time they came and refused at door step to pick up

I have booked Refrigerator in flipkart and expected delivery date is 8th Aug 2020. That day Delivery team called at 7PM and they said they are not going to deliver the product and I requested to delivery team, I will take vehicle and will come to gooty collect the product and I will return old product. But they not responded and still not yet received the product and even single update also. Please help. Me on this issue. Ekart tracking number : FMPP[protected]. Contact No :[protected].
[protected]

Your headphone is damaged.

Found wrong order I don't found my order I ordered denium shirt 2 and I found plane shirt which is very ill and cheap quality

I'm srikakanth.. I didn't received my order from past one month earth jadcherla, mahabub nagar dist.. The delivery boy not lifting my call.. And already paid my money.. They are saying today, tomorrow.. And the boy kept my order with them.. In my app .. Showing your order delivered... Contact no:[protected]
Delivery boy name: K. Pruvthi raj chuan
Please slove my problem ASAP

I order a laptop from flipkart on 7th of august and was given a promised delivery date 14th of august. But my laptop has been struck at ludhiana hub from last 9 days and has not been dispatched for jammu yet. I am a engineering student, and without laptop i cannot resume my studies. Even i have already made a payment and now i cannot go anywhere else. I dont have even a single penny in my pocket. Please resolve my issue

Hi,
Order ID : ESH11Aug613

Received a faulty product and charged 1600 which is a useless stuff..
Please return the refund ..

Respected sir/madam,

I had ordered a G smart watch, dual camera from your site by clicking an advertisement shown on Instagram, on 18 Aug 2020. And I received the item on 21 Aug 2020. I opened the package in front of ekart supplier and the item I had received is different than I ordered, I'd recieved two analog watches in the place of G smart watch .I'd attached the label on the parcel and item in the parcel with this mail. Kindly look into the matter and resolve the issue as soon as possible, by replacing the item. Kindly do the needful .

Your delivery person was very rude and i guess he didn't want to work as he is very rich. Then why you have hired him for delivery purpose make him the owner of your company..

Dear sir, my order delivered date become 12 aug... Today's date 21 aug but my order does not delivered to me... So plz help me... The ekart office member does not co-operate... Rude behavior

Your delivery executive is behaving very bad manner to me when I ask him to deliver to given address but he call to me and order me to came his comfortable place for delivery. I want very strong action.
On order id- OD[protected]

My parcel 5 days in nagpur but not send my address plzz dispatch my address..

Hi team,

I was given a fake chinese product via ekart. I would request ekart to not deposit the money (Inr 1499) to the vendor company. The order id was 28198 and the ekart tracking id was srtc[protected]. The vendor company jolykart.com is a fake company and they dont have any customer care number or email.
I have also filed a case for this fraud on consumer helpline and the number is 2180544. I tried calling ekart customer care many time today but couldn't connect. The delivery boy's name was v subramani.

Please support me in getting my money refunded.

Thanks,
Abhishek. [protected]

Product tracking ID[protected] and deliver boy number[protected], he was not able to wait 5 min to deliver product, as his attitude and behavior is not satisfied, even I called about 10 times but not even received or call back to my number ! Really am very sad Abt ontime deliver and delivery boys . Kindly resolve this issue with serious actions, otherwise Flipkart loose best customer in future..! As am available to collect the parcel but just only I received a msg that I was not available at home, what's the wrong with ur team, as I said I will collect it after 5min to delivery boy

Ordered article from bass rockerz - (Order #103922)

Airpods combo against cod - paid...

After the delivery person amit kumar tanti left opened the packet and found headphone send against the airpods ordered @ 1599

Pkrc[protected] merchant: pickrr.com | wrong article delivered - cod

Need return of cash

Respected Sir / Madam,
I would like to bring to your notice that my husband had placed an order which was promised by flipkart to be delivered today. I fail to understand the failure of the same because now the lockdown has been uplifted, transportations have been normalized and ecommerce going in full swing.

Then why has ekart causing so much trouble with the order. An order placed on 10th aug and its been almost 9 days after that, the order is still stuck in bangalore. On reviewing the tracking details, the shipment was created on 18th aug from bangalore. What the hell were you guys doing all this while.

This is a terrible experience and me being a plus user, its highly disappointing to see the sheer harrassment you caused with this order along with lack of adequate responsibility as an organization.

Request you to expedite the process and get the product delivered at the earliest with utmost safety.

Tracking details: FMPC[protected]

Order id: OD[protected]

Dr. Ujjyani
[protected]