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Ekart Logistics Complaints & Reviews

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Ekart Logistics reviews & complaints page 267

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V
vidya mohan
Jan 2, 2020
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Since I am not getting a way to resolve Rangin fradulent online shopping company, I am complaining about e-kart courier services. Why do they even provide services for such fake online shopping company? I actually wanted to send back the product to same courier guy who delivered but he refused to even take the courier. I don't understand from where they collect the courier from when the address, contact is all fake. My another concern is, if e-kart is also associated with such fake online shopping company and cheating money?? See the delivery bills attached
Ihave purchased a kurthi worth Rs.1000 through EKART portal. I have received very cheap quality but not one i have purchased. i want to return this. The customer care number provided is not either receiving the calls or is switched off most of the time.

I have received the parcel on 30.12.2019 with ID #VZ5265. Thank you
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    taruswapnil
    Jan 2, 2020
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    Address: Pune, Maharashtra
    Website: ekartlogistics.com

    Hi sir/madam,

    My name is Swapnil Taru from Pune I have ordered from beatflows.com JBL wireless bluetooth headphones one JBL Bluetooth Speaker one JBL headset for Rs.1619/-

    I have received an order from EKARTL Shyplite

    But i got fake jbl wired earphones only which the box has worth of rs.749/-

    I paid 1619/- and these guys sold substandard products.

    Order #12715

    My order id is GT00781, EKART # SLPC[protected]

    My Phone number is [protected].

    Please refund my money.

    Regards
    Swapnil Taru
    Misbehaved badly
    Hi, today 20th Dec 2019 i have received the fake order i got a call from Ekart stating the order which we paid for 1700 when we open the box the box is empty.
    there is no such details on the product please help me with the my money return .
    Order ID : #SW13250
    EKART # SLPC[protected]
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      taruswapnil
      Jan 1, 2020
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      Address: Pune, Maharashtra
      Website: beatflows.com ekartlogistics.com

      Hi sir/madam,

      My name is Swapnil Taru from Pune I have ordered from beatflows.com JBL wireless bluetooth headphones one JBL Bluetooth Speaker one JBL headset for Rs.1619/-

      I have received an order from EKARTL Shyplite

      But i got fake jbl wired earphones which the box has worth of rs.749/-

      I paid 1619/- and these guys sold substandard products.

      My order id is GT00781, EKART # SLPC[protected]

      My Phone number is [protected].

      Please refund my money.

      Regards
      Swapnil Taru
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        D
        Delmo
        Dec 25, 2019
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        Address: Edakkara, Malappuram, Kerala, 679331
        Website: Flipkart.com

        I have ordered something from flipkart and a guy called me to come and pick the courier. I have chosen for home delivery and he needs me to go and pick that up. I couldn't go that evening and later that day i checked my flipkart, and it shows item have already been delivered. Wtf. Even without receiving the item, the courier service has made the status delivered.
        Ordered a kurta and palazzo set from ‘Stylose clothing’ through an ad I saw on Instagram. Received a different kurta of cheap quality and no palazzo.. Unable to find the site of the brand now so unable to return or ask refund. Found similar comments on the facebook page of the store.
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          K
          kavimass
          from Krishnagiri, Tamil Nadu
          Dec 20, 2019
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          Address: 635001

          Hi sir i am kaviyarasu i was ordered a product on nov 14 2019 prepaid method on flipkart online shopping today date nov 20 but still the product was not delivered not reach my delivery location they told the product was delivered on nov 22 how many days to wait for my product and this is a prepaid method order so they need to deliver the product before the date of they promised so please concern my issue
          I ordered smart watch but I got normal watch. The watch was dirty. Please kindly accept my request and give smart watch
          I have purchased a kurthi worth Rs.1000. I have received very cheap quality and i want to return this. The customer care number is not either receiving the calls or is switched off most of the time.

          I have received the parcel on 30.12.2019 with ID #VZ5265. Thank you
          I order 3 shirt combo but quality not good
          I want to return but not no have option
          Plzz give ms feedback sir
          I had ordered shirt from website called thestylestudios.com and delivered by ekart

          Order was cod .when I see deliver guy I trusted and given the amount

          The product is fake .ekart has done a fake sale
          So I want amount refund

          In future I will not buy anything by ekart even Flipkart delivered through them
          I have placed an order bearing number[protected] with PepperFry on the 15yh October 2021. The shipment was handed over to Ekart logistics as on the 25th of October 2021 with tracking number PFYP[protected]. When used the same to track the details it shows it is in the nearest hub since 28th October 2021. The shipment never reached me till now. It has been showing as looping between the mother hub and the local delivery but it never got delivered. Hope some one resolves this at the earliest.
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            P
            Prithvisaini
            from Delhi, Delhi
            Dec 16, 2019
            Apr 9, 2025
            This thread was updated on Apr 9, 2025
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            return

            Address: R-15 b khirki extention malviya nagar, New Delhi, Delhi, 110017

            Sir i have received my order today from ur shipment... The weight on the packet was mentioned 5kg but the actual weight of the packet is around 50 to 100 gm only... And when i opened the packet i found the wrong material inside it... As order yellow silk saare with heavy red blouse bt i found green gandi jaali wali saari in the packet... Plz collect the packet and return my fund asap...
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            B
            bobbyFirmino
            from Bengaluru, Karnataka
            Dec 16, 2019
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            Address: 560037
            Website: portal.ekartlogistics.com

            Ekart failed to deliver my order [protected] coveritupstudios private limited of tracking id pkrp[protected]. Ekart official didn't even contacted me and now they are sending the message me rejected order. Now money and order is also lost. I already payed for the order i placed and now money is gone and i have no information about the product i placed. Government of india should completely ban these kind of online fraud companies. And the the behavior of ekart officials to the customers are really bad. I know they get payed minimum wages still treating customers like nothing is unacceptable. It's the corporate behind scenes the one who blamed. I need you to consider this issue soon and solve my query.
            I ordered 3 checked shirts for Rs.1099 but instead got printed small prints.The website also has no return option on it's page.
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              S
              Shaan Barman
              from Baikunthpur, Chhattisgarh
              Dec 14, 2019
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              Address: 495119

              It's been 10 days since i ordered on december 5 and my order was reached in my near hub pendra on the morning of december 12th, so my product should be delivered in the evening on december 12th. It's too late today is 14th december its totally disappointing... I faced same issue many times... I am also attach my previous order screenshot. Many time when i have received notification from ekart for out of delivery the delivery boy not contect me and they return my product... After 2 - 4 days and when i call delivery boy they ignore me..
              Dec 14, 2019
              Updated by Shaan Barman
              this is the worst delivering logistics i have ever seen, they dont even call or msg about delivery, they just send the msg like "we are unable to deliver your product due to wrong address mentioned in your flipkart. even if you give the correct address with your contact details.
              Hi, today 20th Dec 2019 i have received the fake order i got a call from Ekart stating the order which we paid for 1700 when we open the box the box is empty.
              there is no such details on the product please help me with the my money return .
              Order ID : #SW13250
              EKART # SLPC[protected]
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                D
                Dinash1234
                from Mumbai, Maharashtra
                Dec 13, 2019
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                Address: 2/12 red gate house near prathmik school ramnagar, Saharanpur, Uttar Pradesh, 247001

                Hello ekart logistics

                Tracking id. fmpr[protected]Â
                Order id. od[protected]

                We want to inform you that i am the vendor of that particular item and as i want to inform you that your delivery boy updated status as delivered on[protected] but we want to inform you that we did, nt receive the particular product so we want you to please investigate the issue on high priority and return our order as fast as you can

                I hope you understand and work on this issue on high priority and take some strict action on delivery boy.

                Regards
                Ravi flipkart seller [ vendor ]
                Contact no.[protected], [protected]Â Â Â Â
                Even I have faced same issue
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                  M
                  mahendra pratap singh rathore
                  from Mumbai, Maharashtra
                  Dec 9, 2019
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                  Address: Rajgarh dhar, Dhar, Madhya Pradesh, 454116
                  Website: Flipkart,Ekart

                  Recently i order shoes from flipkart. The delivery boy ekart neither deliver my product nor call me for my product. From past 2 days message come that your product undelivered. Kindly take strict action against delivery boy. The details of product are as below
                  1. Product detail-asian wndr 13 shoes
                  2. Product track id - fmpp[protected].
                  After complaining several time ekart did not take strict action against delivery boy.
                  Kindly take strict action against ekart and it's delivery boy.
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                    R
                    Rajeev Lakra
                    from Bhubaneshwar, Odisha
                    Dec 6, 2019
                    Oct 25, 2024
                    This thread was updated on Oct 25, 2024
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                    order returned to origin. marked as order rejected without knowledge.

                    Address: Sundergarh, Odisha, 770032
                    Website: ekartlogistics.com

                    Ekart logistics - fmpc[protected]
                    I have ordered something from flipkart. Expected delivery date was december 5, 2019.
                    Courier service called me for delivery on december 4, 2019 but i couldn't pick up the call but i called back (At 2:30pm) after one hour of his last call. This time the delivery person didn't pick up my call. So i waited for next day (December 5, 2019) for his second delivery attempt but i didn't receive any...
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                    R
                    from Mumbai, Maharashtra
                    Dec 5, 2019
                    Oct 12, 2023
                    This thread was updated on Oct 12, 2023
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                    return my order id 8624124

                    Address: Room no 103 block H2 ceramic City Morbi 2, Morbi, Gujarat, 363642

                    I want to return the product kindly resolve my issue
                    Ordered i'd 8624124
                    I received today ordered my order is 1 in 3 combo men's shirts but the size is short so i wants to return my online order so kindly arrange visit your employee for take my order form my home address in morbi city
                    Pin 363642...
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                    S
                    sindhudharan
                    from Pathanamthitta, Kerala
                    Nov 29, 2019
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                    Address: MANGALAKKOTTU HOUSE, Pathanamthitta, Kerala, 689625

                    I ordered a smart watchzeblaze thor s 1.39inch super amoled 1gb+16gb 3g gps smart watch from infrill. But i have received a misplaced order from ekart (E-commerce store) rs.1899/-
                    I want to return the product and want refund of my money and this website even does not have any records or anything of my orders. I want to return this product and refund this product.
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                      A
                      Angukato Rotokha
                      from Mumbai, Maharashtra
                      Nov 26, 2019
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                      Address: Shivshankar nagar bhatena Surat Gujarat, 102
                      Website: Delivered wrong product

                      Sir/mam i meenu verma order no pkrc[protected] ordered one saree from your company but you delivered wrong order to me it's not the same product. Quality is really very cheap. My product is saree. I don't like it at all. So i am not satisfied with this and i ordered first time at your site. But i feel it's not worth to spend money on this useless product. Its totally different. Please refund my money as soon as possible thank you.
                      It's not my order
                      Karan thapa 1432's reply, Aug 21, 2023
                      Wrong product delivered sir please return
                      I ordered three sarees but I got different sarees which I have not ordered!!I want to return that sarees and I want my Money back!!each Saree cost is 1500 I bought three sarees the cost of three sarees are 4500!!so please refund my money as soon as possible!!
                      i have got the wrong oder so help me as soon as possible i need urgent...to be refund money
                      tarunsmarty's reply, May 11, 2021
                      help me
                      Sir/mam i purchase a combo shirts from http://bestkraftonline.com by YouTube ads and they send wrong product via your company Ekart and they blocked my phone numbers and email and take money from us
                      So please solve my problem before i filed complain against your company so please its my request
                      i ordered phone and wrong product power bank deliver my address i am very sad
                      soma singh puwar's reply, Mar 2, 2022
                      Please deliver my right order
                      I am buying boat headphones but delivery different products.

                      This is my product delivery message:

                      Out for Delivery: New Combo Deal - Black... with tracking ID NMBC[protected] from NMB, will be delivered between 11:30AM - 03:30PM today by an EKART Wish Master (call [protected], PIN 148). Please check with the Wishmaster if you can pay using SMS payment link. To know about safety measures taken to ensure a safe delivery of your order, click here: http://ekrt.in/Im_y9HNNNN .
                      Ketu Unjiya's reply, Jul 17, 2022
                      Please send my refund or my right ordered
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                        S
                        Samidha Sinha
                        from Khagaria, Bihar
                        Nov 25, 2019
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                        Address: Patna, Bihar
                        Website: Ekart logistics

                        The saree i ordered was supposed to be a silk saree but what i got looks like a mosquito net as its quality is too bad. The colour is not the same. The fabric is not the same. It should've been how the details were given about it. How can the whole product change all of a sudden from my order to the product i got?! This is unacceptable. My money is wasted on this.
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                          M
                          MOHD HASHIR Sargiro
                          from Chennai, Tamil Nadu
                          Nov 22, 2019
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                          Address: 560032

                          I had ordered the shirt from websites called ishirt and it is delivered by ekart...
                          Order was cod... When i seen ekart delivery guy then i trusted and paid him with my card...
                          Product is fake and i want refund from ekart because it's a fake sale...
                          I want to inform flipkart about where in ekart is a wish master to flipkart...
                          If future action will be not take by ekart/flipkart then i too put case on this...
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                            PeaceEducation
                            from Hyderabad, Telangana
                            Nov 20, 2019
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                            This is with reference to the courier with the tracking id: fmpp[protected] (Destination: hyderabad)

                            I have not received the item but the tracking webpage is showing the status that it has already been delivered to some nearby shop of a family member. There are several shops around here and i have no family members in any of the shops. Moreover, some shops around here have dishonest people. It is not possible for me to locate the item. It is quite possible that someone from the shops around here must have lied about being our family member and dishonestly taken the item from your delivery person. It was the negligence of your delivery person to hand over the item t a shop instead of delivering at my house directly.

                            Please ask your delivery person to pick up the item from the wrong person as soon as possible and deliver it directly at my house.
                            Plzzz send My parsel information.

                            Where is my parsel. My Tracking id no-

                            Live location. SRTC[protected]. Why showing-(Misrouted) Why not delivered my item?

                            -Replay me fast (Revil Vashistha)
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                              S
                              SiddheshV3
                              from Chennai, Tamil Nadu
                              Nov 20, 2019
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                              Address: 137/4611, Nehru Nagar, Kurla East, Mumbai, Mumbai City, Maharashtra, 400024

                              Hello,

                              I have ordered puma shoes from flipkart after it got delivered i have to exchange it to a bigger size i. E uk9 as the ordered product was smaller in size ie uk8. When the exchange product was delivered to my home i was not present at the moment. My mom has dealt with e-kart executive, the e-kart guy found my product is dirty as it was a white shoe, my mom cleaned it and said him to take the product. But being rudely he said i'll come tomorrow to pick the same product and then he left. The product was not dirty at all i have just worn it to check the comfort, white shoe surface easily gets some dirt on it. Then the next day e-kart executive has canceled my exchange request. I have again processed the exchange request so it got accepted and the product expected delivery was 18th nov 2019. Till 18th nov 2019, my product was not delivered, the next day on 20th nov 2019 my sister got a call from the e-cart executive (She received a call because the product was ordered from her phone or flipkart app). The e-kart executive said the product is out for delivery and will be delivered to you by afternoon. Till afternoon the product was not delivered. My sister called him again and he said he is not coming today as your product was dirty. Till evening the guy not came and said we cannot deliver the product to you and we are canceling your exchange request. Without seeing the product on the second request the e-kart executive has canceled my request. This delivery guy doesn't have any authority for doing the same. Now, i have only concern is why my exchange product is not being delivered before seeing the original product. This e-kart service executive is being so rude to my family members and speaking lies and wasting their time.

                              I request you to kindly find the e-kart executive contact details or flipkart shipment hub chembur address. I want to talk to him or visit their office to clear this issue.

                              I hope you will kindly look into this matter.

                              Order id - od[protected]
                              E-kart service, flipkart facility hub, chembur, mumbai.

                              Regards,
                              Siddhesh varerkar
                              Which I have order I didn't get my order.
                              I ordered yellow colored soft silk saree.
                              order no.[protected].
                              I received totally different colored saree.
                              I informed and asked return of it through feedback.
                              there is no response from ekart.
                              Please refund my money . displayed sarees to good.delivery sarees are not good it's too wrost.please pay back my money.
                              Apne muje galat items bheja hai mai ne top order kiya tha aur apne saree delivered kari hai to please muje wo return karna hai aur ap muje money refund kar do
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                                Aminul Mazumder
                                from Mumbai, Maharashtra
                                Nov 7, 2019
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                                Address: Kamrup Metropolitan, Assam, 781007

                                The courier boy behaved very badly with me and it is the 2nd day still he has not delivered my product
                                The guy called me that u have a parcel where should i deliver it, i replied deliver it on mentioned address he said ok after that he has not arrived there and called me after 3hrs and said i can't deliver it tomorrow
                                Next day i called him twice he has not picked up my phone is it a joke and still has not delivered it
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                                  preet41
                                  from Bengaluru, Karnataka
                                  Nov 6, 2019
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                                  Address: Hyderabad, Telangana, 500003

                                  I placed order on 30th of October and delivery was expected to be done before 4th of November 2019.. but it is delayed, . . .today 6th of Nov is over. and no one knows where is my product.. i tried contacting the MaxOnlineFashion customer care but no support.. they said they have given it to Ekart team and i am unable to reach out to EKart team as there are wrong details updated on Website..

                                  i can only track it with the Number- LOIP[protected] but last update made on this was on 4th oif November and after that there is no update..

                                  i regret paying the amount online as i was completely unaware of this Ekart service that they will do this cheap thing with me for just Rs.1400 ..

                                  Very bad experience..

                                  Disgusting service from Maxonline fashion website and EKart team..

                                  now i am not able to even cancel the order..

                                  please dont eat my money and refund my amount back to me, ..
                                  Nov 08, 2019
                                  Updated by preet41
                                  Shameless people please refund my money you frauds
                                  Still Ekart team and Maxonline fashion teams are behaving as too shameless... frauds
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