Ekart Logistics Complaints & Reviews

I have ordered a product (A top and a bottom) from clothzy.com for rs:699. I want to refund this product as it is not the same product which i had purchased from the clothzy.com. Kindly return the product and refund me back.

Here are the details of the products below :

Reference id : 15505
Order id : 9078830
Tracking id : pkrc[protected]
Order date : 8-jan-2020
Product : cy-pp7002-2

Please do the needful.

Regards,
Ahana shaji

Reference id - meo09jan647, order i'd - 9101271, i ordered gear s3 smart bluetooth watch. I got the courier from e-kart my product totally different worth 1719/- with cash on delivery. But i received two poor quality watches. Lcall the customer care, but phone switched off. Please co-ordinate and refund my money or deliver the exact product which i ordered. It is highly disappointing and my complaint needs to be resolved as soon as possible...

My awb no-pkrc[protected], order no-df6889. I booking three shirts on 02.01.2020. Delivery this products on 06.01.2020. I cannot get original products. Get very rustic products. Pl return this products. Pl solve my problem. Delivery boy cannot solve any thing. I booking casual comfortable shirts for men pack of 3xxl. But not get original shirts. As a result i get 3 very common rare shirt. But all these shirts are very bad not reliable. Pl help me.

Since I am not getting a way to resolve Rangin fradulent online shopping company, I am complaining about e-kart courier services. Why do they even provide services for such fake online shopping company? I actually wanted to send back the product to same courier guy who delivered but he refused to even take the courier. I don't understand from where they collect the courier from when the address, contact is all fake. My another concern is, if e-kart is also associated with such fake online shopping company and cheating money?? See the delivery bills attached

Hi sir/madam,

My name is Swapnil Taru from Pune I have ordered from beatflows.com JBL wireless bluetooth headphones one JBL Bluetooth Speaker one JBL headset for Rs.1619/-

I have received an order from EKARTL Shyplite

But i got fake jbl wired earphones only which the box has worth of rs.749/-

I paid 1619/- and these guys sold substandard products.

Order #12715

My order id is GT00781, EKART # SLPC[protected]

My Phone number is [protected].

Please refund my money.

Regards
Swapnil Taru

Hi sir/madam,

My name is Swapnil Taru from Pune I have ordered from beatflows.com JBL wireless bluetooth headphones one JBL Bluetooth Speaker one JBL headset for Rs.1619/-

I have received an order from EKARTL Shyplite

But i got fake jbl wired earphones which the box has worth of rs.749/-

I paid 1619/- and these guys sold substandard products.

My order id is GT00781, EKART # SLPC[protected]

My Phone number is [protected].

Please refund my money.

Regards
Swapnil Taru

I have ordered something from flipkart and a guy called me to come and pick the courier. I have chosen for home delivery and he needs me to go and pick that up. I couldn't go that evening and later that day i checked my flipkart, and it shows item have already been delivered. Wtf. Even without receiving the item, the courier service has made the status delivered.

Hi sir i am kaviyarasu i was ordered a product on nov 14 2019 prepaid method on flipkart online shopping today date nov 20 but still the product was not delivered not reach my delivery location they told the product was delivered on nov 22 how many days to wait for my product and this is a prepaid method order so they need to deliver the product before the date of they promised so please concern my issue

Ekart failed to deliver my order [protected] coveritupstudios private limited of tracking id pkrp[protected]. Ekart official didn't even contacted me and now they are sending the message me rejected order. Now money and order is also lost. I already payed for the order i placed and now money is gone and i have no information about the product i placed. Government of india should completely ban these kind of online fraud companies. And the the behavior of ekart officials to the customers are really bad. I know they get payed minimum wages still treating customers like nothing is unacceptable. It's the corporate behind scenes the one who blamed. I need you to consider this issue soon and solve my query.

It's been 10 days since i ordered on december 5 and my order was reached in my near hub pendra on the morning of december 12th, so my product should be delivered in the evening on december 12th. It's too late today is 14th december its totally disappointing... I faced same issue many times... I am also attach my previous order screenshot. Many time when i have received notification from ekart for out of delivery the delivery boy not contect me and they return my product... After 2 - 4 days and when i call delivery boy they ignore me..

Hello ekart logistics

Tracking id. fmpr[protected]
Order id. od[protected]

We want to inform you that i am the vendor of that particular item and as i want to inform you that your delivery boy updated status as delivered on[protected] but we want to inform you that we did, nt receive the particular product so we want you to please investigate the issue on high priority and return our order as fast as you can

I hope you understand and work on this issue on high priority and take some strict action on delivery boy.

Regards
Ravi flipkart seller [ vendor ]
Contact no.[protected], [protected]

Recently i order shoes from flipkart. The delivery boy ekart neither deliver my product nor call me for my product. From past 2 days message come that your product undelivered. Kindly take strict action against delivery boy. The details of product are as below
1. Product detail-asian wndr 13 shoes
2. Product track id - fmpp[protected].
After complaining several time ekart did not take strict action against delivery boy.
Kindly take strict action against ekart and it's delivery boy.

I want to return the product kindly resolve my issue
Ordered i'd 8624124
I received today ordered my order is 1 in 3 combo men's shirts but the size is short so i wants to return my online order so kindly arrange visit your employee for take my order form my home address in morbi city
Pin 363642

I ordered a smart watchzeblaze thor s 1.39inch super amoled 1gb+16gb 3g gps smart watch from infrill. But i have received a misplaced order from ekart (E-commerce store) rs.1899/-
I want to return the product and want refund of my money and this website even does not have any records or anything of my orders. I want to return this product and refund this product.

Sir/mam i meenu verma order no pkrc[protected] ordered one saree from your company but you delivered wrong order to me it's not the same product. Quality is really very cheap. My product is saree. I don't like it at all. So i am not satisfied with this and i ordered first time at your site. But i feel it's not worth to spend money on this useless product. Its totally different. Please refund my money as soon as possible thank you.

The saree i ordered was supposed to be a silk saree but what i got looks like a mosquito net as its quality is too bad. The colour is not the same. The fabric is not the same. It should've been how the details were given about it. How can the whole product change all of a sudden from my order to the product i got?! This is unacceptable. My money is wasted on this.

I had ordered the shirt from websites called ishirt and it is delivered by ekart...
Order was cod... When i seen ekart delivery guy then i trusted and paid him with my card...
Product is fake and i want refund from ekart because it's a fake sale...
I want to inform flipkart about where in ekart is a wish master to flipkart...
If future action will be not take by ekart/flipkart then i too put case on this...

This is with reference to the courier with the tracking id: fmpp[protected] (Destination: hyderabad)

I have not received the item but the tracking webpage is showing the status that it has already been delivered to some nearby shop of a family member. There are several shops around here and i have no family members in any of the shops. Moreover, some shops around here have dishonest people. It is not possible for me to locate the item. It is quite possible that someone from the shops around here must have lied about being our family member and dishonestly taken the item from your delivery person. It was the negligence of your delivery person to hand over the item t a shop instead of delivering at my house directly.

Please ask your delivery person to pick up the item from the wrong person as soon as possible and deliver it directly at my house.

Hello,

I have ordered puma shoes from flipkart after it got delivered i have to exchange it to a bigger size i. E uk9 as the ordered product was smaller in size ie uk8. When the exchange product was delivered to my home i was not present at the moment. My mom has dealt with e-kart executive, the e-kart guy found my product is dirty as it was a white shoe, my mom cleaned it and said him to take the product. But being rudely he said i'll come tomorrow to pick the same product and then he left. The product was not dirty at all i have just worn it to check the comfort, white shoe surface easily gets some dirt on it. Then the next day e-kart executive has canceled my exchange request. I have again processed the exchange request so it got accepted and the product expected delivery was 18th nov 2019. Till 18th nov 2019, my product was not delivered, the next day on 20th nov 2019 my sister got a call from the e-cart executive (She received a call because the product was ordered from her phone or flipkart app). The e-kart executive said the product is out for delivery and will be delivered to you by afternoon. Till afternoon the product was not delivered. My sister called him again and he said he is not coming today as your product was dirty. Till evening the guy not came and said we cannot deliver the product to you and we are canceling your exchange request. Without seeing the product on the second request the e-kart executive has canceled my request. This delivery guy doesn't have any authority for doing the same. Now, i have only concern is why my exchange product is not being delivered before seeing the original product. This e-kart service executive is being so rude to my family members and speaking lies and wasting their time.

I request you to kindly find the e-kart executive contact details or flipkart shipment hub chembur address. I want to talk to him or visit their office to clear this issue.

I hope you will kindly look into this matter.

Order id - od[protected]
E-kart service, flipkart facility hub, chembur, mumbai.

Regards,
Siddhesh varerkar

The courier boy behaved very badly with me and it is the 2nd day still he has not delivered my product
The guy called me that u have a parcel where should i deliver it, i replied deliver it on mentioned address he said ok after that he has not arrived there and called me after 3hrs and said i can't deliver it tomorrow
Next day i called him twice he has not picked up my phone is it a joke and still has not delivered it