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Ekart Logistics Complaints & Reviews

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Updated: Aug 20, 2026
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Ekart Logistics reviews & complaints page 268

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S
Samratyara
from Egra, West Bengal
Jan 28, 2020
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Address: Babrala, Badaun, Badaun, Uttar Pradesh, 242021

Ekart logistics delivery person took me on his office. Also he told me give your old phone, i will go to office, checked by manager & return back then handover your new phone. This type of stolen activity by ekart logistics.

His manager intentionally denied the phone, because i lodged a complain. Also threatened me.
This is illegal activity.
Answer me how dare ekart took me in his office forcefully? You have to answer. You have to sac the manager from his position.
His executive intentionally remove body portion from side & told phone is dent & send this picture to flipkart for reject the phone.

Also this manager call the police, & threatened me.
This type of behavior not acceptable.
If phone is dent then why wish master not indentify that when he 1st check the phone on 1st delivery day, 22 january?
Phone was rejected 1st time due to body discolored not body dent.
I lodged complain so he deny it by intentionally dent the phone. He removed body so in phone so his nail spot on it.

I will take legal action against that. Have to sac this manager else i will go with my lawyer.
Also lodged complain against flipkart & ekart logistics in national consumer court & consumer forum.
Also escalate this issue in social media.
See flipkart image will damage.

I have contacts in news channel, this issue come in media.

For this harassment i want refund of ₹2100 in my account else it will too much painful for flipkart

Not call me today, i will busy in office work. Call me on tomorrow between 10 am to 12 noon.

Regards
Samrat mukherjee
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    M
    Mohan Galaxyking
    Jan 27, 2020
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    Address: Vishnu garden,new delhi-110018, 59512833424
    Website: Infrill ,baazee.net

    I ordered lemfo les2 but i received wrong watch, and the watch i received is not working as is description when i placed my order and this not charging too... It's totally # watch, i complained to the guy i received by eart, they told they will return my product but now that guy doesn't even care after delivery [protected] it's the guy no...#189010 it's my order. Infrill website sucks...
    Totally fake.cheating with peoples...looters.
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      S
      Shrikant Nimbalkar
      from Mumbai, Maharashtra
      Jan 26, 2020
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      Address: Nashik, Maharashtra, 422101

      Hi, tracking id: fmpp[protected]
      I have ordered this item and its still not delivered on expected date. The courier company ekart has updated the tracking status twice to "delivery attempt failed (Customer rejected)" without any intimation to me or my family.in-fact i am trying to contact delivery and flipkart [incident: in[protected]] since 2 days. I have also told them to inform my alternate number [protected] to delivery person. Same problem was informed by me through your twitter handle
      @flipkartsupport
      I request you to deliver this item as soon as possible to the same address as specified and here is my alternate contact number [protected]. I kindly request you to follow up on this issue as i am unable to contact delivery person and they are rejecting my order without my intimation.

      I need this item urgently and i request you to deliver it asap failing which i shall be constrained to initiate a legal action under the consumer protection act, 1986.

      Kindly reply me asap

      Thanks & regards,
      Shrikant dilip nimbalkar
      [protected] / [protected]
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        S
        SANTOSH KOLANKARA
        Jan 25, 2020
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        Address: Mangolpuri kalan sector 2 rohini delhi,NEW DELHI 110086, New Delhi, Delhi, 110085
        Website: Minioffers.in

        I have booked watch fossil gen 4 from some app but it was delivered by ekart does ekart deliver fraudulent products. More than 100 complaints has been registered on the website but ekart is supporting that app and delivering the fraud products. If i don't get proper response from your side i will post this in social media and i will share with my friends so that they will share it others and we will give worst and negative review in google play store and share this as much as possible so that flipkart will be effected
        Jan 25, 2020
        Updated by SANTOSH KOLANKARA
        I hope proper response from your side
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          R
          rck@123
          Jan 25, 2020
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          I ordered a pink saree on[protected] from pretty saree (Order id[protected] however a black saree was delievered to my address as i was out of station at the time of delivery my staff received the parcel and paid rs 1150/- on opening the parcel now i find a black very sub-standard saree in it. I therefore request you to please get my money refunded asap and cancel this order. My mobile no. Is [protected], address h. No. 865 sector 11, vasundhara, ghaziabad near sun rise mall.
          Change the shoes
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            A
            Aadietya Sinha
            Jan 14, 2020
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            Address: 3/36, Sector-3, Vikas Nagar, Near ICICI Bank, Lucknow, Uttar Pradesh, 226022
            Website: Ekart18.com

            Hello. I am aditya vaibhav from vikas nagar sector-3, lucknow.
            I have ordered a saree from ekart and got the entirely different from the saree that i have ordered. Entirely different saree. I am continuously trying to call ekart but they are not picking my call. Kindly resolve the issue.
            Here, i am mentioning the product details:

            Amount - ₹1, 149 (Cod)
            Consumer name - aditya vaibhav
            Category name - linen sarees
            Order id[protected]
            Sku - lin 48
            Order date[protected]
            Amount - 999
            Shipping charge - 150
            Total - ₹1, 149
            How to return my order pls reply I got very bad product and also it is not in the picture
            Hlo sir Maine Nike joyride shoes order Kiya tha but black sneck shoes delivered hua plz isse return krlo aur ab 2bhi nhi chahiya plz return my order
            I need the mobile one plus 7pro delivery for vivo v15pro mobile plz return give me money
            MS. Sakthi Murugan's reply, Feb 1, 2020
            my odder One plus 7pro in box vivo v15pro return for mobile I need the not mobile send me for money
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              A
              Ahana Shaji
              Jan 13, 2020
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              Address: Orayathil House, Kanjirappally P O, Kanjirappally, Kottayam, Kerala, 686507
              Website: Clothzy.com

              I have ordered a product (A top and a bottom) from clothzy.com for rs:699. I want to refund this product as it is not the same product which i had purchased from the clothzy.com. Kindly return the product and refund me back.

              Here are the details of the products below :

              Reference id : 15505
              Order id : 9078830
              Tracking id : pkrc[protected]
              Order date : 8-jan-2020
              Product : cy-pp7002-2

              Please do the needful.

              Regards,
              Ahana shaji
              Product is not same which was ordered.i was order kurta with plazo set in white na black in colour..but i have receved different product
              Wish boy taken my return pickup but company showing pickup cancelled which I have complain against wishboy to company in 13/02/2020 but company not responding
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                S
                sathyamoorthy0504
                Jan 13, 2020
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                Address: Address: 4th floor module 43, Elnet Software City Ts 140, Block 2&9,Rajiv Gandhi Salai, Taramani Chennai, Tamil Nadu 600113, 2, SH 49A, Judges Colony, Nehru Nagar, Perungudi, Chennai, Tamil Nadu 600078, 600113

                Reference id - meo09jan647, order i'd - 9101271, i ordered gear s3 smart bluetooth watch. I got the courier from e-kart my product totally different worth 1719/- with cash on delivery. But i received two poor quality watches. Lcall the customer care, but phone switched off. Please co-ordinate and refund my money or deliver the exact product which i ordered. It is highly disappointing and my complaint needs to be resolved as soon as possible...
                Hi,

                My order XMIP[protected] is delayed by 5 days now .

                Please help me getting the product asap.
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                  C
                  Chonka
                  Jan 6, 2020
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                  Address: Vill+po-kamarpukur, dist - hooghly, ps-goghat, state-west bengal, pin-712612, No, 712612
                  Website: www.pckrr.com

                  My awb no-pkrc[protected], order no-df6889. I booking three shirts on 02.01.2020. Delivery this products on 06.01.2020. I cannot get original products. Get very rustic products. Pl return this products. Pl solve my problem. Delivery boy cannot solve any thing. I booking casual comfortable shirts for men pack of 3xxl. But not get original shirts. As a result i get 3 very common rare shirt. But all these shirts are very bad not reliable. Pl help me.
                  For shipment AEPP[protected]. executive number [protected]

                  The parcel was opened wen it was delivered to me. He sticked it with a tape and delivered it

                  Instead of the Saree he replaced it with a piece of cloth.

                  Please take a serious action against this person since he s stealing others colthes
                  I order form flipcart but flipcart send me my order though ekart logistic courier service while my order delivery promises date was 13.1.2020. But till i haven't recieved my order. And delivery boy not pic my call.
                  Garry Gurmukh Singh's reply, Jan 14, 2020
                  Very bsd service
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                    V
                    vidya mohan
                    Jan 2, 2020
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                    Since I am not getting a way to resolve Rangin fradulent online shopping company, I am complaining about e-kart courier services. Why do they even provide services for such fake online shopping company? I actually wanted to send back the product to same courier guy who delivered but he refused to even take the courier. I don't understand from where they collect the courier from when the address, contact is all fake. My another concern is, if e-kart is also associated with such fake online shopping company and cheating money?? See the delivery bills attached
                    Ihave purchased a kurthi worth Rs.1000 through EKART portal. I have received very cheap quality but not one i have purchased. i want to return this. The customer care number provided is not either receiving the calls or is switched off most of the time.

                    I have received the parcel on 30.12.2019 with ID #VZ5265. Thank you
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                      T
                      taruswapnil
                      Jan 2, 2020
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                      Address: Pune, Maharashtra
                      Website: ekartlogistics.com

                      Hi sir/madam,

                      My name is Swapnil Taru from Pune I have ordered from beatflows.com JBL wireless bluetooth headphones one JBL Bluetooth Speaker one JBL headset for Rs.1619/-

                      I have received an order from EKARTL Shyplite

                      But i got fake jbl wired earphones only which the box has worth of rs.749/-

                      I paid 1619/- and these guys sold substandard products.

                      Order #12715

                      My order id is GT00781, EKART # SLPC[protected]

                      My Phone number is [protected].

                      Please refund my money.

                      Regards
                      Swapnil Taru
                      Misbehaved badly
                      Hi, today 20th Dec 2019 i have received the fake order i got a call from Ekart stating the order which we paid for 1700 when we open the box the box is empty.
                      there is no such details on the product please help me with the my money return .
                      Order ID : #SW13250
                      EKART # SLPC[protected]
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                        taruswapnil
                        Jan 1, 2020
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                        Address: Pune, Maharashtra
                        Website: beatflows.com ekartlogistics.com

                        Hi sir/madam,

                        My name is Swapnil Taru from Pune I have ordered from beatflows.com JBL wireless bluetooth headphones one JBL Bluetooth Speaker one JBL headset for Rs.1619/-

                        I have received an order from EKARTL Shyplite

                        But i got fake jbl wired earphones which the box has worth of rs.749/-

                        I paid 1619/- and these guys sold substandard products.

                        My order id is GT00781, EKART # SLPC[protected]

                        My Phone number is [protected].

                        Please refund my money.

                        Regards
                        Swapnil Taru
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                          D
                          Delmo
                          Dec 25, 2019
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                          Address: Edakkara, Malappuram, Kerala, 679331
                          Website: Flipkart.com

                          I have ordered something from flipkart and a guy called me to come and pick the courier. I have chosen for home delivery and he needs me to go and pick that up. I couldn't go that evening and later that day i checked my flipkart, and it shows item have already been delivered. Wtf. Even without receiving the item, the courier service has made the status delivered.
                          Ordered a kurta and palazzo set from ‘Stylose clothing’ through an ad I saw on Instagram. Received a different kurta of cheap quality and no palazzo.. Unable to find the site of the brand now so unable to return or ask refund. Found similar comments on the facebook page of the store.
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                            K
                            kavimass
                            from Krishnagiri, Tamil Nadu
                            Dec 20, 2019
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                            Address: 635001

                            Hi sir i am kaviyarasu i was ordered a product on nov 14 2019 prepaid method on flipkart online shopping today date nov 20 but still the product was not delivered not reach my delivery location they told the product was delivered on nov 22 how many days to wait for my product and this is a prepaid method order so they need to deliver the product before the date of they promised so please concern my issue
                            I ordered smart watch but I got normal watch. The watch was dirty. Please kindly accept my request and give smart watch
                            I have purchased a kurthi worth Rs.1000. I have received very cheap quality and i want to return this. The customer care number is not either receiving the calls or is switched off most of the time.

                            I have received the parcel on 30.12.2019 with ID #VZ5265. Thank you
                            I order 3 shirt combo but quality not good
                            I want to return but not no have option
                            Plzz give ms feedback sir
                            I had ordered shirt from website called thestylestudios.com and delivered by ekart

                            Order was cod .when I see deliver guy I trusted and given the amount

                            The product is fake .ekart has done a fake sale
                            So I want amount refund

                            In future I will not buy anything by ekart even Flipkart delivered through them
                            I have placed an order bearing number[protected] with PepperFry on the 15yh October 2021. The shipment was handed over to Ekart logistics as on the 25th of October 2021 with tracking number PFYP[protected]. When used the same to track the details it shows it is in the nearest hub since 28th October 2021. The shipment never reached me till now. It has been showing as looping between the mother hub and the local delivery but it never got delivered. Hope some one resolves this at the earliest.
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                              B
                              bobbyFirmino
                              from Bengaluru, Karnataka
                              Dec 16, 2019
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                              Address: 560037
                              Website: portal.ekartlogistics.com

                              Ekart failed to deliver my order [protected] coveritupstudios private limited of tracking id pkrp[protected]. Ekart official didn't even contacted me and now they are sending the message me rejected order. Now money and order is also lost. I already payed for the order i placed and now money is gone and i have no information about the product i placed. Government of india should completely ban these kind of online fraud companies. And the the behavior of ekart officials to the customers are really bad. I know they get payed minimum wages still treating customers like nothing is unacceptable. It's the corporate behind scenes the one who blamed. I need you to consider this issue soon and solve my query.
                              I ordered 3 checked shirts for Rs.1099 but instead got printed small prints.The website also has no return option on it's page.
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                                S
                                Shaan Barman
                                from Baikunthpur, Chhattisgarh
                                Dec 14, 2019
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                                Address: 495119

                                It's been 10 days since i ordered on december 5 and my order was reached in my near hub pendra on the morning of december 12th, so my product should be delivered in the evening on december 12th. It's too late today is 14th december its totally disappointing... I faced same issue many times... I am also attach my previous order screenshot. Many time when i have received notification from ekart for out of delivery the delivery boy not contect me and they return my product... After 2 - 4 days and when i call delivery boy they ignore me..
                                Dec 14, 2019
                                Updated by Shaan Barman
                                this is the worst delivering logistics i have ever seen, they dont even call or msg about delivery, they just send the msg like "we are unable to deliver your product due to wrong address mentioned in your flipkart. even if you give the correct address with your contact details.
                                Hi, today 20th Dec 2019 i have received the fake order i got a call from Ekart stating the order which we paid for 1700 when we open the box the box is empty.
                                there is no such details on the product please help me with the my money return .
                                Order ID : #SW13250
                                EKART # SLPC[protected]
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                                  D
                                  Dinash1234
                                  from Mumbai, Maharashtra
                                  Dec 13, 2019
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                                  Address: 2/12 red gate house near prathmik school ramnagar, Saharanpur, Uttar Pradesh, 247001

                                  Hello ekart logistics

                                  Tracking id. fmpr[protected]
                                  Order id. od[protected]

                                  We want to inform you that i am the vendor of that particular item and as i want to inform you that your delivery boy updated status as delivered on[protected] but we want to inform you that we did, nt receive the particular product so we want you to please investigate the issue on high priority and return our order as fast as you can

                                  I hope you understand and work on this issue on high priority and take some strict action on delivery boy.

                                  Regards
                                  Ravi flipkart seller [ vendor ]
                                  Contact no.[protected], [protected]
                                  Even I have faced same issue
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                                    M
                                    mahendra pratap singh rathore
                                    from Mumbai, Maharashtra
                                    Dec 9, 2019
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                                    Address: Rajgarh dhar, Dhar, Madhya Pradesh, 454116
                                    Website: Flipkart,Ekart

                                    Recently i order shoes from flipkart. The delivery boy ekart neither deliver my product nor call me for my product. From past 2 days message come that your product undelivered. Kindly take strict action against delivery boy. The details of product are as below
                                    1. Product detail-asian wndr 13 shoes
                                    2. Product track id - fmpp[protected].
                                    After complaining several time ekart did not take strict action against delivery boy.
                                    Kindly take strict action against ekart and it's delivery boy.
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                                      R
                                      from Mumbai, Maharashtra
                                      Dec 5, 2019
                                      Oct 12, 2023
                                      This thread was updated on Oct 12, 2023
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                                      Address: Room no 103 block H2 ceramic City Morbi 2, Morbi, Gujarat, 363642

                                      I want to return the product kindly resolve my issue
                                      Ordered i'd 8624124
                                      I received today ordered my order is 1 in 3 combo men's shirts but the size is short so i wants to return my online order so kindly arrange visit your employee for take my order form my home address in morbi city
                                      Pin 363642
                                      Sir..my order no is 1533223
                                      I have ordered for casual mens t shirt..
                                      But i have got chudithar tops..
                                      I want to return the product sir.
                                      What is the procedure
                                      The color is not good
                                      Received duplicate item
                                      Tracking ID - FMPC[protected]
                                      Order ID - OD[protected]
                                      My order is Rong my belence is refund
                                      Rong product my belence is refund
                                      Chenge order is
                                      My order no is 2613547 Invoice no PX2613547. I want to return this product..
                                      Kirthikamal's reply, Aug 14, 2023
                                      [email protected], pls give reply in this mail..
                                      I ordered a combo of sports bra front zipper which is worth 500 but I got a normal bra worth 50 rs..please return my order..my order no is [protected] invoice no Retail03460 . It is a fraud I request you to take action as soon as possible..
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                                        S
                                        sindhudharan
                                        from Pathanamthitta, Kerala
                                        Nov 29, 2019
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                                        Address: MANGALAKKOTTU HOUSE, Pathanamthitta, Kerala, 689625

                                        I ordered a smart watchzeblaze thor s 1.39inch super amoled 1gb+16gb 3g gps smart watch from infrill. But i have received a misplaced order from ekart (E-commerce store) rs.1899/-
                                        I want to return the product and want refund of my money and this website even does not have any records or anything of my orders. I want to return this product and refund this product.
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