Ekart Logistics Complaints & Reviews

3 nov im was purchased mivi s 36 sound bar then i replacement the product because its irritating sound and im so many phon calls no one any help... always cancel my replacement forcefully.

No one called me today for installation and they closed the order I'd with remarks mentioned not contact able. I have called the executive four times but every time he doesn't not respond the call. And arrange the order I'd for tomorrow. Request you to please install the geyser on time.

pH NO- [protected]

Order id- OD[protected]

Regards
Hassan

I had purchased "Portable Lunch container set" with COD of Rs 1099/-, But surprisingly found that "Compartment Refrigerator Drain Basket" was delivered to me instead of the Portable lunch container set ( with ekart code-NMBC[protected] &invoice no: #DS23887). This is complete Fraud.

I am unable to return the item through ekart logistics website... Plz help me to return the item and refund me the money... this is sure HARASSMENT.. I had written to your customer care on 19th Nov 2023, called your customer care no. several times, for several days, but have not got any response, as all numbers are invalid.

II need REFUND of Rs 1099/- . If not, I will have to lodge a complaint at the consumer forum!

Soumika Munshi
Flat-3, 57/3/1 P.K.Guha Lane, Modern Park, Bishnupriya Apartment, Dumdum Cantt., Dumdum Cantt, kolkata-700028
Mobile-[protected]

I had purchased "Portable Lunch container set" with COD of Rs 1099/-, But surprisingly found that "Compartment Refrigerator Drain Basket" was delivered to me instead of the Portable lunch container set ( with ekart code-NMBC[protected] &invoice no: #DS23887). This is complete Fraud.

I am unable to return the item through ekart logistics website... Plz help me to return the item and refund me the money......

Why is my order getting late? The delivery date was on 17th so it was looking like it will arrive on 18th and when it came out of delivery on 18th it was showing as 19th and on 19th it was showing as out of delivery so it will not arrive and On 20th November it looks like it will come on 23rd and today it is 21st November and today it looks like it will come on 24th.

Hi Team,

Tracking ID: FMPP[protected]

I did not received my product but got delivery confirmation notification on 16th Nov, so raised complaint on same day.

But did not get any solution till now.

If delivery is OTP based than how is it possible to product mark as delivered without OTP?

Warehouse Address: (KhandauliMDH_AGR) - Etmadpur, Khandauli, Agra, Uttar Pradesh, India 283126
Contact Details: +91-[protected] (Pankaj Parmar)

You should have to take action.

I received order is Rong item received order number is NMBC[protected] but item wrong one detergent powder a one gun handle but price is 899 please refund my money

I have ordered tablets ( G GLOWSIK Women multivitamin ) for my mother through FLIPKART and the delivery agency is EKART LOGISTICS by tracking ID FMPP[protected]. The delivery agent cheated on me. 17th Nov 2023 my order is out of delivery message received and afternoon 2.50 PM delivery agent called ( call received phone number is [protected]) and asked for delivery OTP without the product home delivery, he did not come to my home address and he told me your area delivery person will be delivering your product on same day evening ( he told that delivery person name is Saravana kumar). I trusted his word and i shared delivery OTP. After that my order status changed as the item has been DELIVERED in app, i waited delivery agent phone call but still now the parcel is not delivered to me and I'm unable to make call to that delivery agent. next day 18th Nov 3.00 PM I went to the ekart delivery office in Vaniyambadi but the office is closed.

There is no support from the Flipkart customer care team. pls check and update my order details or refund my order amount back to my account immediately.

I'm waiting for your response and take action against that delivery agent.

Thanks and regards
Sakthi

I had placed an order in Flipkart which was delivered by Ekart logistics I placed an order of a mobile in exchange offer and I paid completely while placing the order I was cheated by Flipkart delivery executive while taking mobile in exchange offer delivery executive said to format my mobile then he downloaded some application and said I need to pay extra due to minute scratch on mobile (which is not visible clearly) then he did some check marks on his mobile in Flipkart app and said to pay Rs. 550/- showing same in Flipkart app
After formatting I cannot use any UPI apps then I paid him in cash he said I have updated in app it will show in my Flipkart account which didn't, when I checked with Flipkart they said nothing is updated related to payment which clearly shows delivery executive is cheated me

I recently (15th nov 2023) purchased an item from third party website in payment mode of COD and recieved product today (18th Nov 2023) . But i got scammed by the provider i contact to their customer service they tried to make another scam through the link on whatsapp ..when i denied to give them my bank details they abuses me..after that i tried to contact the delivery boy of eKart logistics he said that he cant do anything ..
sir i want you to take an action regarding this scamand give my payment back

Wrong product delivered, want to return and get a refund. Kindly solve this soon. This is such a scam!!

The product that I have received is 3 useless boxers instead of the cargo pants that I have been waiting for. This is so wrong. How can people scam customers like this. Such a worse experience. I would like to return this and get a refund .

Sir, with reference to my order number: MYEP[protected], I will like to bring you to notice that my order was not delivered to me, neither to my neighbours and not to my security guard, yet it is showing delivered.

I had placed an order via Myntra, which was about to delivered on or before 16th Nov 2023, but it was not delivered and the status of the order was showing delivered on 15th of November. Sir, for your kind information It was not delivered to anybody, neither to me nor to my neighbours and not even to my security guard. Kindly check and give me a proper update of where did your delivery agent delivered my order? Because Not a single delivery person came to deliver anything on 15th of November 2023. Sir, everytime your delivery agent misplace the order and the customer suffer for the same. How do you verify that the order has been delivered to the mentioned person, you didn't even shared the OTP for receiving the order. I had also raised the complain for the same on Myntra as well, for your reference I can provide you with the Incident number: IN[protected]ITivb5OU. Sir, please deliver my order to the proper address otherwise refund my money.

Hope that my issue will get resolved as early as possible and I will get justice.

Thanks
Sumona

Hello Sir, with reference to my order number : MYEP[protected], I will like to inform you that the order was not delivered yet, but it is still showing delivered.

I had placed the order via Myntra, and it was expected to deliver on or before 16th of November 2023. On 15th of Nov, the order status was showing delivered, whereas it was not delivered to anybody, neither my security guard nor to my neighbors and not to me as well....

This is regarding my Flipkart order OD[protected] and Ekart order number FMPP[protected]. So my order was supposed to be delivered on 8th November, but as I was not at home, I changed the delivery date to 10th November.
On 10th November I got the out of delivery message at 6pm, but on calling the delivery person, he said that he can't hear my voice. The delivery was supposed to be max by 11:00 pm, but after several attempts at 10:00 p.m. I was able to call the delivery person. He picked up my call and said that he won't be able to deliver my order now, even though he was just one km from my place.

After complaining to Flipkart customer service, they asked for my preferred delivery timing for the next day, and I told 9:00 am to 10:00 am, but still nothing happened. On 11th November I again got a out of delivery message at 3pm. And I tried to call that delivery person several times, but he disconnected my call again and again. As the delivery was suppose to happen, even having urgent work during festival, I did not go out, thinking that the order will come, and they are so unprofessional that they are disconnecting the call. On reaching out to Flipkart customer care several times, they told me just to wait every time, and they have escalated and they can't do anything else. Every time they tell me to wait for 48 hrs, and several 48 hrs have passed and nothing happened yet.

Now after 10 days, on 16th November again I got a out of delivery message, and the same thing happened. On calling either I get a busy call or the delivery person is disconnecting my call, and after that I got undelivered message. Also, they are reporting the wrong info that the delivery was attempted. And today on 17th November again it's happening, again I got the message and again the delivery person is disconnecting my call.

I have a doubt that they have damaged my order and they are purposely not delivering it. I request you to kindly find out about this and let me know the reason of delay soon, otherwise I need to take action and file a case against Flipkart and Ekart. Also please take action against the delivery people who are not even disconnecting the calls. This is highly irresponsible and unexpected behavior from Flipkart and Ekart. I want my order delivered as soon as possible, as well as the compensation for the mental chaos caused in the last 10 days.

Hi,

I have order 3 products in Flipkart, which is not getting delivered on the promised date and there will be no contact from the delivery agent which is handled by Ekart logistics. If I tried to contact them they will deny the call.
As my location is a bit further from the city they are not delivering the products frequently and cancelling them.

This looks like some kind of scam they does to the people and the company which is not acceptable.

Kindly check and take necessary action immediately.

I bought a product from Flipkart on Oct 25' 2023 and I received the product on Oct 31' 2023. As soon as I received it, I felt quality issues with the product.
I immediately placed a return request on the same day (Oct 31' 2023).
On the pickup day the delivery executive himself cancel my return request without my consent. He kept on rescheduling the pickup date on everyday until the pickup date mentioned in the App and cancelled the request without my consent. I have raised 3 complaints with Flipkart customer care. However no one tried to resolve the issue so far. This happened to me 3 times till date with the same product.
Kindly help.

I have bought a product from Flipkart with Order ID: OD[protected]
As soon as I received it on October 31, I felt quality issues with the product. I immediately placed a return request on the same day.
On the pickup day, the delivery executive himself cancelled my return request without my consent. He kept on rescheduling the pickup date on every day until the last day and then cancels the request.
They also provide...

Name:- vaddi Kumari baby
Phone:no:- [protected]

Order date:- 10-nov-2023
Invoice I'd:- #[protected]

So i would like to return this product and please refund

The delivery boy asking me to come almost 14 to 15 kms and pick the delivery myself, why should I pay the delivery charges if I should go there why why Flipkart why ekart