Ekart Logistics Complaints & Reviews

I am writing to bring to your attention an issue with my recent order. On 20/02/2024, I received my order with reference number #SZ2229, but unfortunately, it seems there has been a mistake in the delivery process.

Instead of receiving the [correct item name], which I had originally ordered, I received [incorrect item received]. This item does not match what I had purchased, and it seems there has been a mix-up in the delivery process.

I am quite disappointed and inconvenienced by this error. I was looking forward to using the [correct item name -Important Shoes Rack]. However, receiving an incorrect item has disrupted my plans.Ekart Delivery No( #STLC[protected]) and I will Pay to courier delivery boy in cash-1000/-.

I kindly request your assistance in resolving this matter as soon as possible. Please let me know the steps I need to take to return the incorrect item and receive the correct one. Additionally, if there are any procedures for compensation or reimbursement for this inconvenience, I would appreciate being informed about them.

For your reference, I have attached a photo of the incorrect item received along with this email.

Thank you for your prompt attention to this matter. I trust that you will take the necessary steps to rectify this situation swiftly.

Looking forward to your prompt response and resolution.

Regards//

Rohit

M.[protected]

Hi team,
I sent a mail to ekart logistics for requesting ekart logistics franchise i didn't get any response from ekart logistics. I'm waiting past 20 days please resolve my request

Address : Anandhu Hari
No. 22 Second cross, 3rd main road
Venkateswara Nagar, Velachery No.22
Chennai, Tamil Nadu India - 600042

Dear Team,
I have booked an SUMMER AUTUMN FASHION MEN PANTS CASUAL COTTON LONG PANTS with Price amount Rs.899.,

The shipment details provided below.
Merchant: LEXXAS JEANS D2C
Tracking ID: NMBC[protected]
Invoice No. : ST13FEB1369

Complaint - The products delivered was some old damaged used cloths and is not what they have showed in product description details.

Cash on Delivery (Paid to Ekart delivery agent)

My Employee id is 2715847, I have work this company for 16 days, i left this company for salary unsatisfaction. Now i only get paid for only 5 days, Now he/she abusive to me and said not giving me salary.

Sir,
I am not able to track my shipment :FMPP[protected].

The item was shipped on 16th February 2024 against my order ID
OD[protected].In flipkart website, no update after 16th february.

Please update the status of my shipment.

K.M.Rangasamy
[protected]
E mail: [protected]@yahoo.com

Where is the my order
Why delay order

Please tell bhiwandi mother hub ekarth...
I own pickuping my order

I didn't order anything online from flipkart. I got a message and call from Ekart delivery guy of cash on delivery order as i usually order and was hurry today, i asked my mom to take the parcel and pay him Rs 300 immediately.

Later after opening there was thrashed saree ordered from trendstyles location Delhi. I didn't use Flipkart from last few months.

attached SMS proof.

For more details call me in [protected] or mail at [protected]@gmail.com

My product arrived at ChandragiriHub_TPT on 16th February 6 36 am, till now(Feb 19 9pm)they didn't delivered the product and in their ekart tracking website they showing me Customer is not responding to deliver the product without contacting me.Even if I tried to call them they are busy.

I recieved an order from Ekart when I was not in home. Later it was found the order is not ordered by me and anyone else who is known to me. I want to return the order, Ekart is not responding properly, kindly do the needful

Bad behaviour and and say pickup curier not delivered home

It's not working please refund the amount and take the item return

FMPP[protected] : Although the delivery person took my order number and did not deliver the item to my security guard, my order status indicates delivered. Please verify the current situation and assist me in fixing this.

Dear Team,
I have booked an Imported Shoe Rack with High Quality with Price amount Rs.999.,

The shipment details provided below.
Merchant: SHIFTO 1 kG
Tracking ID: STLC[protected]

Complaint - The product was delivered with damaged product and also product not been expected what they have showed in product description details.

PAYMENT THROUGH - MOBIKWIK

In order a saree for my mother, delivery boy deliver 2 packet in the name of Flipkart. And lied that that they both are ordered...and take double payment by my mother...and the other packet contain garbage inside ...it's totally fraud...to take money

In order a saree for my mother, delivery boy... deliver 2 packet in the name of Flipkart..and take double payment by my mother...and the other packet contain garbage inside ...it's totally fraud...to take money

My tracking ID is MYSC[protected]. I put my office address for delivery. And today i got msg that parcel is out of delivery but bcz of some personal reason i was not there at office today to receive my parcel. So I called executive that please come tomorrow but he was start abusing me. And said u have to pick today otherwise i will cancel. Is this the way he talked to me. How u guys trained your executive to talk your customers. He was not ready to tell his name. I want my parcel tomorrow.

Dear Sir/Ma’am

This is to inform you that my Flipkart order of SAMSUNG Galaxy A34 5G with tracking id: FMPP[protected] was not delivered to me today by the Ekart delivery.
I tried calling the delivery partner 10-15 times but they never responded, maybe they have black listed the customer’s phone number.
Every time same thing happens, the delivery person never calls the customer for delivery and automatically in the evening message comes that the customer rejected the order. But in actual they never called for delivery

Please deliver my order.

Hi Ekart & Flipkart,

Disappointed by Ekart & Flipkart, writing regarding Flipkart grocery order no:OD[protected].

This product I got notification out for delivery on 10-feb-24 and I have contacted the delivery boy on the same day afternoon and he informed me he will deliver it. Then the evening delivery boy call me I told him the home address but the delivery boy kept me waiting and did not deliver the product on 10th-feb.

Then on 11th-feb again notification came for our for delivery and same I have call delivery boy for deliver the product and same as yesterday he told he will deliver the product, but not came to deliver in the mentioned address and I have call multiple times to deliver boy but not delivered the product to my doorstep.

To cross verify the things, you can check the call records.

As per Flipkart promised date of delivery is 11th-feb, which is crossed. And delivery boy keep me waiting from last two days, We also have important work to do in daily life.

Very very pathetic service from Ekart, this is not the first time I have experience. Every month facing the same issue only on grocery delivery.

I hope authority will take strict action against it.

Best Regards//

I have order I phone 15 from flipkart on 9 feb 2024 and also pay the full amount and the product expected delivery date is 10 feb but product not received yet from ekart logistics pune pimpri hub. I continually taken follow up with flipkart support team but they state that this is delay from ekart logistics team.
Ekart Logistics tracking I'd: FMPP[protected]
Order I'd : OD[protected]

I received the wrong product. I’m unable to contact the retailer. I did call back on the Ekart number but didn’t help. I hope you help me return the order and get a refund.