Ekart Logistics Complaints & Reviews

Sir i ordered to flipcart and purchase to lee cooper formal shoes rs1416. And i daily check to current status of my order but last 3days my parcel stay in ahmedabad hub centre. So i called ahmedabad hub centre and talking with about delay and he was not give a positive answer and not fear for consumer forum so please check it my order number is od[protected] and my contact number is [protected]

By checking the history i was surprised to see that my order which reached to "hitech city hub at 11:37 am after getting scanned at shamshabad sort facility on wednesday, 24rd nov" was held upfor the whole day and was once again sent back to "shamshabad sort facility at 11:52 pm".
When contacted the support team non of the team (Even a single person) was able to answer and they were simply going on repeating saying it will be delivered.
They are not delivering my parcel. When i contact support they say that my pincode was wrong, but my pincode is correct.
They are playing games with the customers, till now it has passed 70hours but till now it hasn't reached. I have contacted customer care, they are not providing any details, just saying we are escalating. They are not willing to give the courier hub contact number or address to pick the parcel. They are hiding something by simply taking customers money

Dispatched to shamshabad sort facility
Sunday 25th november 11:41 am hyderabad misroute (Same city misrouted)
Sunday 25th november 07:17 am hyderabad received at sanathnagar hub
Sunday 25th november 03:24 am hyderabad dispatched to sanathnagar hub
Saturday 24th november 11:00 pm hyderabad dispatched to shamshabad sort facility
Saturday 24th november 11:00 pm hyderabad received at shamshabad sort facility
Saturday 24th november 11:00 pm hyderabad received at mp_fkl_hyderabad
Saturday 24th november 12:37 pm hyderabad pickup from seller
Friday 23rd november 12:38 pm hyderabad shipment created

Hi team,

I have placed an order during diwali sale on flipkart.
Item name : midea 7kg front load washing machine
I have got discount of 3500 during the sale (Flipkart + bank discount)
My product was supposed to be delivered on 11th nov, but the order got cancelled by ekart without my notice

Od[protected] is cancelled with out my notice. When i called flipkart customer care he told "order got cancelled by seller".
I have ordered 5 days back during diwali sale with 3500 discount, today was the scheduled delivery but the order got cancelled automatically.
Now i have checked the product price, it has no discount.
This is unethical and untrusth worthy action taken by flipkart and ekart logistics.
Please provide the product with the same discount which i have availed during the diwali sale, as there is nothing wrong or mistake that has done from my end.
Please don't cheat innocent people in name of discounts.

I'm a long time customer of flipkart but here after i don't want to purchase only because of ekart logistics customer service very very worst customer service i never ever experienced today 6.50pm onwards ekart courier person came to deliver this product he said the total product cost is 3032 which worth packages of four (1206+844+580+402) so i gave that money to him but he didn't give 844rs worth of product and go i called him after i checked and called him to ask about that parcel worth of 844rs then only he came and give that parcel to me, he said he is a don (Rowdy) so he will do anything for money, he pronounced bad words towards me bcz i corrected his mistakes but he is not apologized for that incident he took advantage over and he used abusive words towards me and hit my compound entrance gate, and try to enter my home bcz he is not in normal state full of abnormal behavior my neighbour's also watched this incident they said to complaint the person to local police station i want to register a complaint against that person, we are three girls only living in this house we are really very scared about today's incident he tried to enter our home but we locked for our safety he even tried to hit the gate i'm not eat i'm not sleep i think about the incident i'm very much afraid about it we don't want to purchase anymore to flipkart if anything happened seriously who will take responsibility??? plz take severe action against this person

He only missed the parcel but he asks 3032money i will give to him but he didn't give 844 rs parcel then i called him then only he gave the parcel fraud person how dare he used abusive words and hit my gate and try to enter my home at night time who give rights to the person

The delivered products are

Order id #[[#]]#od[protected]

Courier awb fmpc[protected]

Courier awb fmpc[protected]

Courier awb fmpc[protected]

Courier awb fmpc[protected]

His name is kavasgar

His phone numbers are

[protected]

[protected]

Good afternoon my self pranab biswas i am a regular customer of flipkart this is to infrom you that today i am felling being fooled by your ridiculous courier delivery service boy his name akash saha (Abhi saha) his contacts number [protected]
I have booked and need the product very much (Philips hair dry model hp 8100/46
And my tracking is fmpc039130
Sir i have booked this product 15 days ago through flipkart. Today i have received a massage from ekart around 2 pm. That today my product will delivery before 9 pm. Today when i received a phone call of your courier delivery boy his name show tru caller abhi he told me where r you i am telling i am not now present at my home address which have been i am given
I am asked him please came at my point which is 1 k. M away from my delivery address. He sent me and told its is not is his area. Its ok then i told him please come after 5. Pm because i am on my office. Once again he denied me.. He told he not come 5 p. M. It's ok after 30 minit i am again call him to please come my delivery address which is my home. I am came my home from to collect that product because that product very much nedded for me.. And this time told me he will not come he told me if you want to the product so come my point nd also told he can't find out my address.. I am give him my address fully with land mark.. But he not responded. And told me i will call you back.
After 5 minit i have received a massage from ekart that
(Undelivered: philips hp8100/46 hair... With tracking id fmpc[protected] from flipkart.com could not be delivered today since we could not get in touch with you. We will try again on next working day. Click to give feedback: http://ekrt.in/3yCk92NNNN)

So please here my request please take necessary action to this delivery boy
And keep continuing faith to customer mind that ekart best on line delivery service company

Thanking you

This is kundan sahani i was order one pressure cooker but your delivery boys was not picking my call even i was feeling like what the chutiyapa was going on with ekart this is very pathetic service u people
Doing what the held is going on about your call why u put like that type of option is this not the way u behaving like customer i[censored] cannot handle your service staff then change your dilevry brand i am not happy regarding your facilities ur people was talking with me like your material was little heavy that's why i am coming today after that i was calling him when u come back then he is not picking my call bloody full idiot person

I had ordered redmi note 5 pro with the exchange of the old phone lenovo k4 note, the order no is od[protected]i ordered on 24.10.18 and i received on 26th oct 2018 the issue is the representative.. Of e kart logistic says that the phone system is faulty on display and refused to exchange unless 2500 rs paid otherwise, he said that it will be send back and we had no choice but to give the money without exchanging my old phone inspite it being in good condition. Please look into this as he had send the image of it to you for approval too. We being esteem customer to you and if this sort of negative minded person sent for the logistic what will be the image of flip kart please look into this matter for a solution by inspecting properly and giving back rs 2500 and taking back the old one,
Regards
Prabhu

Today a stranger comes at my yome and said that a order placed on my address with name naseeb singh but this person not lived on current address. My address is new housing board colony jind. House no.727-728 behind govt. Girls college. This is a pen in this order and payment made by netbanking. But netbanking not used by myself or my family members. Please take it return your order as soon as possible otherwise i take a legal action for u all. This is a pre planned scheme. I m mentally disturbed from this act. I also attact the screen shoot of text message those come on my no.[protected] yesterday

I have ordered a mobile phone in flipkart on 11/10/2018 with their offer of lowest price.. But the item is misrouted to bhuvaneswar, i spoke with flipkart team to get back my mobile. They said no. Ur order is cancelled shortly & plz book anither mobile. But today its offer price is 15, 000/-. I have purchased that time is 11, 400/-. I need that mobile in the same price which i placed order. And i also need justification for their cancellation with out my consent

Resolution demanded: an apology letter from company official, get service/product replaced or fixed for free.

I am employee of corporate company & my orders no.FMPC[protected] delivery executive no.[protected]. The delivery executive didn't pick up the phone when i called him several time in office hours but 7 P.M i checked online Ekart tracking details shown in data base status Delivery attempt failed(No response from customer) such as wrong information provide against of me. Please never send this type of executive.
As per my house members response previous order no.FMPC[protected] Ekart executive never come to my door for confirm on physical address and delivery.
I am disappointed from EKART logistics service.

Muhammad siddique shaikh umar saudagar
My oder :- realme 2 4 64gb.
Order date :[protected]
Order on flipkart
Mobile not received.
Ekart logistics service
Tracking id is
Fmpp[protected]
Show my order is delivered but my order not received. Your service is very bed and unsecured. I try more time complaint on your toll-free number. Your service adviser ant time busy.
Please resolve my issue as soon as possible.

I have purchased a jean pant from flipcart and i have given my office address for delivery. Delivery person contacted me for delivery on sunday that is today. As my office closed a asked him to come tomorrow but delivery person asked to go there to receive other wise it will be returned. Its my out of knowledge whether the item is returned in first attempt. My tracking id is fmpc[protected]. Solve the problem.

Good evening sir, myself dr. Sumit rawal, sir i am feeling being fooled by your ridiculous courier serviceman, i needed this product (Airtel 4g dongle) and after waiting period for 15days after booking it on flipkart (Order id - od[protected], i received a call from your courier person from ekart (Mob [protected], name as on true caller is rahul k) and i told him to bring card swipe machine for debit card, he said ok sir ;then on 30/09/2018 at 2pm he did visited me, but he forgot to bring the card swipe machine, so he said sir i would come with it after 1hour, but as of now he never came back and i had called him after one hour he picked up the phone at about 3 pm on 30/09/18 and told me to visit his office to collect the product but i refused, then he said he will come after sometime, thereafter i called him several times (About 30-40 times) but he never picked up my call, and today i came to know my order is cancelled by him without any consent / contacting me! Wow what a service by ekart couriers to a first time customer! Sir i request you to take strict action against such an irresponsible courier person so that he should never behave irresponsibly, and my product be delivered to me at the earliest. Thanks

I have been facing a lot of problem with the delivery. I neither receive msg nor phone call regarding the out for delivery. Even if I receive a call sometime my order doesn't get delivered. And all of my order from myntra, flipkart are getting returned. This is highly disappointing and if this kind of service continues then it won't take long for ekart to shut down. Pathetic delivery service.

I had ordered for a mobile phone from flipkart and it was to be delivered to me via ekart. I had called talwaar 25 times to the hub as well as the office of which i was given then number but no communication has been made from their side. This is hopeless service on the part of such courier services. I also got a false message stating that i was not available at the given place at the tome of delivery that being the reason why it was cancelled. Disgusted by the service provided by your custer care employees who do not care to listen to what the customer has to say and hang up without adhering to the issue. Disgusting courier service. Hopeless employees.

Hello EKart,
I had ordered SoundPEATS Q12 headset on 15th Sep 2018 with Myntra service and product was delivered on 18th Sep 2018 with Deliver ID MYNP[protected].

I find my product been tampered and stolen product form the box.

I had raise complaint with Myntra but they reverted back mentioning that "After conducting investigation, we found that product was dispatched from our warehouse in properly sealed condition and we have also received a confirmation from our Logistics (eKart) team that the package was delivered in sealed & pristine condition."

I am aware what has happened in this transition in your delivery service and i regret to inform you that your system has stole my product and delivered an empty box.

Kindly look into this.

Venkatesh, the ekart delivery agent was supposed to deliver my product pin is 125, in the morning and i had called him up at 1600 hrs when i did not receive any update regarding the same. He told that he will be coming within 1 or 1.5 hrs. When i did not receive the delivery i called him up again at 1815. He told that he is still coming and needs to deliver a few more products. Then i called him up at 2000 hrs and he tells me that he doesn't have my product and it's in the warehouse. This is absolutely unpardonable behaviour. I cancelled my personal plans and waited for him from 1000 hrs in the morning to 2100 hrs in the night. He then told me that he has to go back to the warehouse and collect it and he would call me when he is on his way back. After an hour he tells me that he will deliver it in the morning the next day. There is absolutely zero ethics and consideration towards customers. I request that strict action may be taken against this guy. He has been playing around with me for no reason. He didn't check my parcel in the first place and after 4 or 5 hrs he tells me that he hasn't collected my package. I m furious and demand a proper justification as to why such nuisance happened.

Flipkart is a completely fraud organization. I was working as a delivery boy 18 jun to 31 august.in bhadrak hub. Odisha state. Duty hour is morning 7 to evening 8. Salary 6500 in hand. They have so many vendor organization for fake placement. Like r. R. Vandor. All rfraudd. They didn't give any salary who quit from job. My working days are approx 45 day. Till now i didn't receive any salary from this fake organization. Don't trust flipkart this is a ford organization.

I ordered a mobile on 30th august because they gave a one-day delivery promise. But when i contact them to know the status and why it was delayed they are saying it was misrouted and don't know where it is we will deliver within 3 working days. Who is responsible for the delay whom will punish them.
I need clear details for the delay and punishment for the delay in terms of any fine to govt.

I ordered asus zenfone Max pro m1 yesterday i.e 30th august 2018 from flipkart and it was supposed to be delivered by today i.e 31st August 2018.
and today morning before the delivery of my phone i got a message from Ekart in which i was given a link to pay the price of my Mobile through Phonepe app .
and i paid Rs. 10999 through my bank account linked to the phonepe app.
I also got confirmation message of my payment...