Ekart Logistics Complaints & Reviews

I ordered a phone on flipkart in lucknow with an exchange my old phone, which is to be delivered on[protected] thru ekart (Track id: fmpc[protected]) on my office address.
On[protected] his mad delivery boy called me that he is outside my office, when i reached there after just 3 min, he went away without delivery & info.
After 30 min, a message came from ekart that your order will deliver by 10 feb 2019 (Sunday).
Ohhhh rubbish man, how could i recv that on sunday (Holiday).
I also reset my old phone for exchange.
Ekart boy little mistake, how big it is for me.
Such a mad people... Really rubbish.

Utkarsh dixit
[protected]

Yesterday my courier arrived at home and due my maid's carelessness it was returned back. The courier person who came with order made no mistake but rather unknowingly i gave in feedback tht my courier didnt arrive.
The reason is i was not available at home.
Courier person details:-
Ap kashyap
From ekart
Gomti nagar, lucknow area
Contact-[protected]
Plz make sure he dont face any problem....

Dear sir/mam,
My order from flipkart is reached at my nearest delivery hub on datet[protected], and since the day i am getting messages daily that my order is out for delivery but the person selected for delivery has not delivered my parcel yet and not even tried to call me or reach my delivery address,
Please do the needful to deliver my parcel.
Tracking id is - fmpp[protected]

Looking forward for your response.

Regards,
Rahul kumar
[protected]

Hello,
I recently ordered oneplus 2 old phone from 2gud.com via flipkart.
The seller is vision star.
They delivered me it via ekart courier after 2 days delay on 16 january 2019
Then after, the phone is faulty and seller had also accepted my return request on 18 january 2019.
The pick is also assigned to ekart logistics.
On 20 january 2019, they updated message that wishmaster is "out for pickup" at 6:28pm. (Attached photo)
Then after 2 minutes on 6:30 pm they updated me "return is cancelled" (Attached screenshot)
What is this???😠
So i called the wishmaster and he said "i will come tomorrow so apply for new return request".
So my new request is accepted on 21 january at 9:31 pm. (Attached screenshot)
But ekart wishmaster refused to come for pickup on 22th and also 23th (Today) and saying "aaj to ham nahi aayeg kal kal kal"
So what is about service???
Ekart wishmaster even not visited me to check the item and he is refusing and postponing pick up.
So who is responsible for my 5000rs if pick up is not done.
Return period is 16 to 26 january (Republic day holiday)
This is all due to worst service of "ekart logistics"

Dear team,
I have order one american tourists bag pack on flipkart product shipped by courier company ekart but delivery time i want to pay by credit card but ekart company employe not able to accept amount by credit card and not delivered product.
My concern is i'm want to pay by credit card but courier company not able that is not my problem i want complain against courier company.
Than call on flipkart but his talking call on courier company.

Hello team,

This is about order num[protected]-4287803 which was made on myntra and i have received this order on 26/12/2018 and i tried one of the product from this package i. E. Hrx by hrithik roshan - black active joggers and it didn't fit well so i placed a return request for the same on the same date. The pick up has been scheduled with ekart but since then the pick up request gets cancelled without any reason. Nobody contacts me ever and each time i have to make a new return request. It's more then 20days now and the same status gets repeated on the their site. I have contacted several times to the customer care but i am not getting any appropriate response to it. The return request can only be made till 30days of delivery and soon it is going to expire now because of ekart unprofessional behavior. I request you to help me in this matter as soon as possible. The current return order id is [protected].
Please help me in this matter.

I'm booked redmi note 6 pro black 14, 000rs my expected delivery date 12th jan but still extended delivery date to 16th but order status showing 11th jan shamshabad sort facility but 12 th jan 13th jan has not move any destination my order has stuck shamshabad sort facility hyderabad to rajahmundry only small destination send the order fast my tracking i'd ekart logistics: fmpc[protected]

Hi team,

This is related to the order od[protected] for asus zenfone max m2. The product should be delivered by 25th of this month.
The product came to office on 25th. Since 25th is holiday i am unable to take the order and requested to bring them on 26th. They told ok. But the team did not deliver me on 26th.

When i called to customer care it is not working. Raised complaint to flipkart customer care. They mentioned it will deliver by 7:00pm on 26th. But still did not receive.

Please send the product by 12:00 pm afternoon today.

Thanks

Sir i ordered to flipcart and purchase to lee cooper formal shoes rs1416. And i daily check to current status of my order but last 3days my parcel stay in ahmedabad hub centre. So i called ahmedabad hub centre and talking with about delay and he was not give a positive answer and not fear for consumer forum so please check it my order number is od[protected] and my contact number is [protected]

By checking the history i was surprised to see that my order which reached to "hitech city hub at 11:37 am after getting scanned at shamshabad sort facility on wednesday, 24rd nov" was held upfor the whole day and was once again sent back to "shamshabad sort facility at 11:52 pm".
When contacted the support team non of the team (Even a single person) was able to answer and they were simply going on repeating saying it will be delivered.
They are not delivering my parcel. When i contact support they say that my pincode was wrong, but my pincode is correct.
They are playing games with the customers, till now it has passed 70hours but till now it hasn't reached. I have contacted customer care, they are not providing any details, just saying we are escalating. They are not willing to give the courier hub contact number or address to pick the parcel. They are hiding something by simply taking customers money

Dispatched to shamshabad sort facility
Sunday 25th november 11:41 am hyderabad misroute (Same city misrouted)
Sunday 25th november 07:17 am hyderabad received at sanathnagar hub
Sunday 25th november 03:24 am hyderabad dispatched to sanathnagar hub
Saturday 24th november 11:00 pm hyderabad dispatched to shamshabad sort facility
Saturday 24th november 11:00 pm hyderabad received at shamshabad sort facility
Saturday 24th november 11:00 pm hyderabad received at mp_fkl_hyderabad
Saturday 24th november 12:37 pm hyderabad pickup from seller
Friday 23rd november 12:38 pm hyderabad shipment created

Hi team,

I have placed an order during diwali sale on flipkart.
Item name : midea 7kg front load washing machine
I have got discount of 3500 during the sale (Flipkart + bank discount)
My product was supposed to be delivered on 11th nov, but the order got cancelled by ekart without my notice

Od[protected] is cancelled with out my notice. When i called flipkart customer care he told "order got cancelled by seller".
I have ordered 5 days back during diwali sale with 3500 discount, today was the scheduled delivery but the order got cancelled automatically.
Now i have checked the product price, it has no discount.
This is unethical and untrusth worthy action taken by flipkart and ekart logistics.
Please provide the product with the same discount which i have availed during the diwali sale, as there is nothing wrong or mistake that has done from my end.
Please don't cheat innocent people in name of discounts.

I'm a long time customer of flipkart but here after i don't want to purchase only because of ekart logistics customer service very very worst customer service i never ever experienced today 6.50pm onwards ekart courier person came to deliver this product he said the total product cost is 3032 which worth packages of four (1206+844+580+402) so i gave that money to him but he didn't give 844rs worth of product and go i called him after i checked and called him to ask about that parcel worth of 844rs then only he came and give that parcel to me, he said he is a don (Rowdy) so he will do anything for money, he pronounced bad words towards me bcz i corrected his mistakes but he is not apologized for that incident he took advantage over and he used abusive words towards me and hit my compound entrance gate, and try to enter my home bcz he is not in normal state full of abnormal behavior my neighbour's also watched this incident they said to complaint the person to local police station i want to register a complaint against that person, we are three girls only living in this house we are really very scared about today's incident he tried to enter our home but we locked for our safety he even tried to hit the gate i'm not eat i'm not sleep i think about the incident i'm very much afraid about it we don't want to purchase anymore to flipkart if anything happened seriously who will take responsibility??? plz take severe action against this person

He only missed the parcel but he asks 3032money i will give to him but he didn't give 844 rs parcel then i called him then only he gave the parcel fraud person how dare he used abusive words and hit my gate and try to enter my home at night time who give rights to the person

The delivered products are

Order id #[[#]]#od[protected]

Courier awb fmpc[protected]

Courier awb fmpc[protected]

Courier awb fmpc[protected]

Courier awb fmpc[protected]

His name is kavasgar

His phone numbers are

[protected]

[protected]

Good afternoon my self pranab biswas i am a regular customer of flipkart this is to infrom you that today i am felling being fooled by your ridiculous courier delivery service boy his name akash saha (Abhi saha) his contacts number [protected]
I have booked and need the product very much (Philips hair dry model hp 8100/46
And my tracking is fmpc039130
Sir i have booked this product 15 days ago through flipkart. Today i have received a massage from ekart around 2 pm. That today my product will delivery before 9 pm. Today when i received a phone call of your courier delivery boy his name show tru caller abhi he told me where r you i am telling i am not now present at my home address which have been i am given
I am asked him please came at my point which is 1 k. M away from my delivery address. He sent me and told its is not is his area. Its ok then i told him please come after 5. Pm because i am on my office. Once again he denied me.. He told he not come 5 p. M. It's ok after 30 minit i am again call him to please come my delivery address which is my home. I am came my home from to collect that product because that product very much nedded for me.. And this time told me he will not come he told me if you want to the product so come my point nd also told he can't find out my address.. I am give him my address fully with land mark.. But he not responded. And told me i will call you back.
After 5 minit i have received a massage from ekart that
(Undelivered: philips hp8100/46 hair... With tracking id fmpc[protected] from flipkart.com could not be delivered today since we could not get in touch with you. We will try again on next working day. Click to give feedback: http://ekrt.in/3yCk92NNNN)

So please here my request please take necessary action to this delivery boy
And keep continuing faith to customer mind that ekart best on line delivery service company

Thanking you

This is kundan sahani i was order one pressure cooker but your delivery boys was not picking my call even i was feeling like what the chutiyapa was going on with ekart this is very pathetic service u people
Doing what the held is going on about your call why u put like that type of option is this not the way u behaving like customer i[censored] cannot handle your service staff then change your dilevry brand i am not happy regarding your facilities ur people was talking with me like your material was little heavy that's why i am coming today after that i was calling him when u come back then he is not picking my call bloody full idiot person

I had ordered redmi note 5 pro with the exchange of the old phone lenovo k4 note, the order no is od[protected]i ordered on 24.10.18 and i received on 26th oct 2018 the issue is the representative.. Of e kart logistic says that the phone system is faulty on display and refused to exchange unless 2500 rs paid otherwise, he said that it will be send back and we had no choice but to give the money without exchanging my old phone inspite it being in good condition. Please look into this as he had send the image of it to you for approval too. We being esteem customer to you and if this sort of negative minded person sent for the logistic what will be the image of flip kart please look into this matter for a solution by inspecting properly and giving back rs 2500 and taking back the old one,
Regards
Prabhu

Today a stranger comes at my yome and said that a order placed on my address with name naseeb singh but this person not lived on current address. My address is new housing board colony jind. House no.727-728 behind govt. Girls college. This is a pen in this order and payment made by netbanking. But netbanking not used by myself or my family members. Please take it return your order as soon as possible otherwise i take a legal action for u all. This is a pre planned scheme. I m mentally disturbed from this act. I also attact the screen shoot of text message those come on my no.[protected] yesterday

I have ordered a mobile phone in flipkart on 11/10/2018 with their offer of lowest price.. But the item is misrouted to bhuvaneswar, i spoke with flipkart team to get back my mobile. They said no. Ur order is cancelled shortly & plz book anither mobile. But today its offer price is 15, 000/-. I have purchased that time is 11, 400/-. I need that mobile in the same price which i placed order. And i also need justification for their cancellation with out my consent

Resolution demanded: an apology letter from company official, get service/product replaced or fixed for free.

I am employee of corporate company & my orders no.FMPC[protected] delivery executive no.[protected]. The delivery executive didn't pick up the phone when i called him several time in office hours but 7 P.M i checked online Ekart tracking details shown in data base status Delivery attempt failed(No response from customer) such as wrong information provide against of me. Please never send this type of executive.
As per my house members response previous order no.FMPC[protected] Ekart executive never come to my door for confirm on physical address and delivery.
I am disappointed from EKART logistics service.

Muhammad siddique shaikh umar saudagar
My oder :- realme 2 4 64gb.
Order date :[protected]
Order on flipkart
Mobile not received.
Ekart logistics service
Tracking id is
Fmpp[protected]
Show my order is delivered but my order not received. Your service is very bed and unsecured. I try more time complaint on your toll-free number. Your service adviser ant time busy.
Please resolve my issue as soon as possible.

I have purchased a jean pant from flipcart and i have given my office address for delivery. Delivery person contacted me for delivery on sunday that is today. As my office closed a asked him to come tomorrow but delivery person asked to go there to receive other wise it will be returned. Its my out of knowledge whether the item is returned in first attempt. My tracking id is fmpc[protected]. Solve the problem.