Ekart Logistics Complaints & Reviews

I have ordered an item from Myantra and the same was received at Ekart Logistic office at Jhunjhunu on 15 May 2017. The Ekart Executive Mr. Naresh Saini (96556) called me to collect the shipment from their office. I was direct him to deliver the same at delivery address, but he denied to do the same. Now on tracking the shipment, the status shown at Ekart Logistic falsely as “Delivery attempt failed (Customer rejected)” whereas I have not refused to take the shipment at delivery address. This is the ridiculous and extremely worst service by Ekart Logistic. Ekart Logistic may please be directed to educate their Executives placed at Jhunjhunu (Raj) as to how give consumer satisfaction who are giving their valuable money to Logistics. On 18 May 2017, they have again called me and compelled to collect from their office only. The Myantra shipment holds by the Ekart Logistic at Jhunjhunu almost a week for which I have already paid to Myantra including its delivery charges.

Hi team,

The complaint against ekart delivery guy (Ekl). Disappointed with the fake service, fake promise and fake messages from the ekl. Please find the below product details and the issue faced.

Order id :od[protected].
The order was placed on may 11th and promised date for delivery was on sat 13 may.
Issue: - the ekl guys have not even bothered to deliver the product, has not visited the delivery point and have sent a fake message stating we have tried contacting you since there was no response the product has been returned. When contacted the ekl number the ekl person responded stating it's their off on saturday and sunday. For retaining the customers they call and send and message stating they will deliver the product on monday. Since it was a birthday gift insisted the ekl guy deliver the product. The ekl guy promised that he will deliver by 4 pm. As per the request waited for the delivery guy till 4 pm. But it was a fake promise. When tried to call back the number there was no response. Fake service, response, and a promise from ekl. Request you to take the necessary action and revert back with the action which was taken from your end.

Is saturday is nonworking for ekl? If yes why the fake delivery date if given to the customer?

Ekl contact number - [protected], [protected] from which call was received and follow up and the fake promise was given on saturday. Request you to go through the call recording.

Hey Guys,
I have ordered one mobile phone from flip-cart and expected delivery was 21st Apr 2017. Looks like delivery boy has called me but unfortunately I was in a meeting and could pickup and I have received sms saying failure delivery. I have called him with 40min and tried atleast 20 times rest of the day but he never picked. Now I need my parcel by tomorrow at any cost and here is the tracking ID FMPP[protected], Please help me send the boy tomorrow.
I have clearly mentioned my home address then why he didnt went to home and delivered? Please keep some professional guys in the business instead of so illiterate and fools.

Looking forward to get my parcel in due time.

Regards
Muzakir H Mozumder
[protected]

I m order micromax canvas nitro2 mobile from flipkart at 9th April 2017. they send it through Ekart logistics courier service.
when i order my product i check first its availability at my place using pin code and they show its available at this address.
but at 11th April 2017 when i track my order they show “8:22 am Received At Aluva hub” ” 11:09 am Out Of Delivery Area (Pin code-Address Mismatch)”.
my question is only that if they are unable to deliver product at pin code then why they show its available at their site.?
i m very upset for that after waiting 6 days for my product i have to face this kind of rubbish problem from flipkart and their Ekart logistics courier service.
my pin code is 683562 and i request you to check this on flipkart and they show its available.
please help me. my contact no. [protected].

Hey
This is mohd younus
Mobile no : [protected]
Order id : r[protected]-2
Order date : 10. Jan. 2017
I hv tried to cancel the order through the voonik app. Or to refund the amount.
But it said many times the order was initiated. I request you to change the colourmof my stole as they shown me a blue colour n has sent a pink one.
Plz do respond & change the coour of my stole.
Thanks.

Hello flipkart team.. we are your silver seller. but from last some days,
We are facing some problems.
I cought ecart logistic team with their fraud and cheatings. they have a network of this type of frauds.
The ekart logistic stole my many parcels and they send that parcels to flipkart by dublicate stamp and sign.
And still i didnt get any claim amount from flipkart.. i shoot their videos..
What was done on 20th october 2016 that i already sent videos to you. the incident id of that is[protected].
And i m sending that videos again now. because of this incident, this ekart logistic team try to trap me wrongly.
. the names are here who involve in this. 1) mahendra bhargav 2) sarfraaz saikh 3) umesh ingale 4) jayesh shelke 5) gnaneshvar nikunde and
They are also two members of flipcart team. 1) manash shahu 2) pradip kumar. manash shahu and pradip kumar came to my office yesterday and
Told me that "i will close your account by anyway". and with the support of ekart logistic they wrote my and my brother's pick up address same..
This is totally wrong.. everybody is cheater and now they try to trap me. and now my account is on hold by flipkart team.
I am requesting you that take action on all these cheaters as soon as possible.. otherwise i will take action with the help of f. i. r. and police..
Thank you.

Hello flipkart team.. We are your gold seller. But from last some days, we are facing some problems. I cought ecart logistic team with their fraud and cheatings. They have a network of this type of frauds. The ekart logistic stole my many parcels and they send that parcels to flipkart by dublicate stamp and sign. And still i didnt get any claim amount from flipkart.. I shoot their videos.. What was done on 20th october 2016 that i already sent videos to you. The incident id of that is[protected]. And i m sending that videos again now. Because of this incident, this ekart logistic team try to trap me wrongly. The names are here who involve in this. 1) mahendra bhargav 2) sarfraaz saikh 3) umesh ingale 4) jayesh shelke 5) gnaneshvar nikunde and they are also two members of flipcart team. 1) manash shahu 2) pradip kumar. Manash shahu and pradip kumar came to my office yesterday and told me that "i will close your account by anyway". And with the support of ekart logistic they wrote my and my brother's pick up address same.. This is totally wrong.. Everybody is cheater and now they try to trap me. And now my account is on hold by flipkart team. I am requesting you that take action on all these cheaters as soon as possible.. Otherwise i will take action with the help of f. I. R. And police.. Thank you.

I ordered a hp laptop and i was said that it will be delivered by 4. nov.2016 and i got a text on 1. nov.2016 stating that the product will be deivered but after waiting the day long the product wasnt delivered. if they cant deliver the product on texted date then why do they send such text messages and trouble the customer if i was asked to rate ekart i wouldn't even give a single star for there fraud service.

My address is qtr no 686/111/c, b. V. F. C. L colony, namrup. I had ordered some items from myntra. The items is at dibrugarh, which is the district in which my place. I. E. Namrup is located. It always shows that my order is out for delivery but it is in dibrugarh so i couldnot get it. They provide a contact number with the delivery message bt the contact number is either switched off or it doesnot exist.

I am too disappointed with the with the behaviour of delivery person.
I stay alone and i wanted my product to get deliver before 10 or 11.
But delivery company ekart spoke in a rude tone and and denied they wont be giving me delivery and deliver according to their mood and ease. If i had tl gl out and take the parcel. I would have purchased it locally. I returned the product and hence never will use flipkart again.
Losing a single costumer wont affect you. But it would affect me.

Ekart Logistic saying that it is out of delivery area, but already got many products on the same delivery area with flipkart, that hub will be Hardly 1 km far, flipkart is not giving contact no and address so that i can get my product manually and Ekart courier service is dead with their Call service . Resolve the issue soon and help to get it delivered...

I ordered 6 products on flipkart from which yesterday evening i received 3 through ekart service. Those 3 products amounting Rs.1063 and i wasnt even aware about how many products i have received as it was packed. So, delievery boy asked me to pay Rs.1530 rupees instead of Rs.1063. He was cheated and fraud. I am gonna take a strict action against ekart service now. He took Rs.1530 from me. Single paise is hard to earn today and ekart fraud service gets money like this.

I had ordered a product (mi redmi 3s prime) on flipkart and they sent me the product through ekart logistics courier, but this courier service had kept the product with them for 3 days and lastly they had returned it saying incomplete address.

Everyday delivery boy used to call me and told me that he will deliver the product till evening but later he didn't picked up the call and when i complained to flipkart, there they told that it was address issue.

Whole issue was fake, they had sold my product to anyone and made fake excuse. If it was incomplete address then how delivery told me that he will come at evening.

My order from Jabong was given to EKart Logistics for delivery. When I track the order the status is displayed as Attempt to deliver failed from 3 days. The address is clearly given along with the order and in this age of GPS why are the courier companies facing so much issue in finding the delivery point. The address is not in any remote place and is in the city which is easy to find.

Sir, Regarding My Order no : OD[protected], Product has been returned due to damage on 26/07/2016, But still now cash not returned my account.please be needful has for the payment.

I'm Narayan lal Jaiswal Mene flipkart see Stanley line testers ka set R's .190 CD ke jaria mangvaya lekin eski mrp.107 rupees hai kirpakare koi uchit solusan Karen


Thank-you

An order (id: mync[protected]) had placed on myntra and courier should happen via ekart logisitics.

Ekart logistics should deliver order by 10th july instead i got several messages stating "unable to deliver product as we are not able to contact you". i never get a call from any of the ekart agent. they simply set order and cancel themselves.

I suggest ekart logistics, if you can not deliver product due to whatever the reason... do not send false messages.

I ordered a mobile on flipkart on 28th june 2016 and the delivery date should be 1st of july 2016 & they handed over the item to EKART LOGISTICS with order number
{FMPP[protected]} for delivery.

My pincode is 500083 & previously recieved some products by blue dart & dtdc.
but this EKART LOGISTICS people are not aware of pincodes.
they delivered it to some other hub which is at another location.when i try to track it they are telling that pincode is wrong and product was misrouted.i provided the pincode which was on all of my id proofs and address proofs man.how can it be a wrong and invalid pincode??


They don't have any working contact numbers.
this is the 4th time they are doing like this.previously i faced similar issues with the same courrier service i.e. EKART LOGISTICS.


my correct pincode is 500083
location is nizampet, hyderabad.
my contact num is [protected].
you can see the clear contact number of the customer on the package itself.You can call us i[censored] have any doubts regarding our location.


The reason behind my complaint is they are doing this everytime with every customer.This is the 4th time i am facing the same issue with the same courrier company.resolve my issue as early as possible.
i am completely unhappy with E KART LOGISTICS.

I have ordered asus phone in flipkart and a delivery person name murugavel g delivered me the phone at pallikaranai at chennai on 16/03/2016 i paid with my card and my amount of 2400 was fall down he called me and informed me amount found here but i was not sure about the amount i have he tell me he find 100rs here and he gave me it . Later i revember the total amount and called him back at the no. He called me [protected] with pin 134
but i cant reach him i lost my 2300 rs to him

I ordered a mobile in Flipkart..
They said that the item will be delivered on the day by ( in-a-day guarantee delivery )..but the product does not delivered in time ...they said that the delivery was not found and so that the product delivery was delayed ...if the address was not found by them, they can use the mobile number which was mentioned in the address of delivery of the product ...but they did not call me and sent a message that the product was shipped back to the nearest hub (suchitra hub, secundrabad )...