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Ekart Logistics Complaints & Reviews

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Last updated Apr 28, 2024
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Ekart Logistics reviews & complaints page 31

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S
samarthsaxena
Sep 11, 2023
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Wrong Product was Shipped by ekart and Shiprocket

Address:North West Delhi
Website:ekartlogistics.com/shipmenttrack/SRTC0834903088

I ordered 2 cargo pants. instead I have received 2 dirty shirts crammed into multiple order polythenes with multiple order details. Seems to be returned by those many people and sent to ekart back. Ekart has sent me this package which does not contains the items I ordered. i HAVE PAID 899/- UPON THE DELIVERY ON 11TH SEPT. 2023.

Proofs are attached below:

Ekart Tracking ID:
SRTC[protected]...
+2 photos
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Z
ZEBA ARSHI
Sep 10, 2023
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Product out for delivery from last 5 days

I have ordered few products from Myntra which were scheduled to be delivered on 06.09.2023 through Ekart via Tracking ID MYSP[protected], MYSP[protected] and MYSC[protected]. On 06.09.2023 we got a call from delivery boy Mr. Saurabh for delivery of our product, but we were not at home that time, so we request him to either come on evening or reschedule for next day i.e.07.09.23.
We waited for whole day on 07.09.23 then we went to Ekart...
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Pratibha_03s
from Kolkata, West Bengal
Sep 10, 2023
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Cargo Pants pack of 2

Address:Ekart logistics, kolkata. Fast lane tracks/ Faction Hut- B Brand KASRA NO 5 NEAR LUXMI, DARAM KA TA, North West Delhi 110042.

I ordered 2 cargo pants worth 899 and received a kid's jeans. Please refund me. The scamsters by the name of Fast Lane Tracks / Faction Hut need to be punished for running ads online and defrauding customers. Also the ekart logistics is of no help since they delivered the product with wrong address and are not willing to take it back. Please help, the order was on COD. This can be easily resolved....
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T
Titikshya Dhurua
Sep 10, 2023
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Wrong product item received

I ordered from FACTION HUT containing Adjustable Fit Cargo Pants. I received wrong product item which was totally different from what I ordered. I want to return the product and get a refund of 899....
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S
Shyalaja sharma
Sep 9, 2023
Sep 10, 2023
This thread was updated on Sep 10, 2023
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Ladies cargo pants

Address:B brand kasra no 5 naer luxmi daram ka ta north west delhi - 110042

I ordered ladies cargo pants but I got a damaged and used men jeans ..i want my money back....
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I had ordered some products from wow.com and they had shipped the order but the courier partner did not picking up its been 4 days they are doing the same thing over and over again....
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S
sohel khanx
from Raiganj, West Bengal
Sep 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain against RAIGNAJ EKART LOGISTICS AND THE MANAGER

Address:Raiganj

I made 4 return requests on Flipkart regarding my product MI BAND 3 which I received on 15th August . All my refund requests got verified and accepted by Flipkart . But the main problem is the pickup which is to be made by EKART LOGISTICS ( Raiganj ). They are not even trying to pick my parcel from my address and not even trying to call me regarding this, but at the end of the day they are marking the pickup as unsuccessful or as I was not...
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G
Gopanks
from Lucknow, Uttar Pradesh
Sep 8, 2023
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Wrong and used worn out dirty cheap product delivered.fraudster and scam totally illegit

They delivered a wrong product i paid rs 899 to them as cash on delivery to ekart delivery person and now the ekart logistics are not responding to my request.I want my refund ASAP .now the seller faction hub and ekart both are not answering.i want my refund...
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M
M. Menaka
Sep 8, 2023
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Wrong product

Address:Anakapalli. A. M. A. L. Collage junction

Rong prodect amount 3500plz help fraud rong itam...
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S
Sjanees
Sep 6, 2023
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Kindly deliver item on given time

I[censored] people can't deliver the the item by given time then there is no use to surprise... Such a bad customer service... Not even responding.. Nxt time I don't prefer your service... I'll raise this issue to the next level.. I[censored] can't deliver on time... U should have call the customer with a reason... Thats the best customer service

SRTP[protected] my Order tracking id...
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S
SmrithiVignesh
from Coimbatore, Tamil Nadu
Sep 6, 2023
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SCAMMERS supported by EKART

Address:B Brand KASRA NO 5 NEAR LUXMI, DARAM KA TA, North West Delhi 110042

I ordered Joggers combo pack of 2 through Motion Style page in Instagram. The received item for a Kids jean and the seller address was mentioned as " B Brand KASRA NO 5 NEAR LUXMI, DARAM KA TA, North West Delhi 110042. We tried calling the number which was mentioned in the seller address - [protected] but the number was unable to connect and it was registered as Fraud. We do checked with the delivery partner to check on this as it was COD...
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S
Shrishti12
from Delhi, Delhi
Sep 6, 2023
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Received fake parcel on COD with torn clothes inside

On 31.08.2023 i has received a call from ekart delivery eceutive stating i have a parcel on COD for Rs 1000. i was not available at that time so just asked him to come next day. Afterwards, he had again called me on 01.09.2023 for the parcel and i paid him the money and collected the parcel, thinking that the other members of my family must have ordered something. As soon as i opened the parcel i had received a torn school shirt of some school...
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J
jeet5156
from Budaun, Uttar Pradesh
Sep 6, 2023
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Courier not delivering the product

Address:Moradabad

Ekart logistic moradabad is holding my package from last 3 days (Tracking id - SMGP[protected]). They're not delivering the product. while tracking the order in the morning status show out for delivery and in the evening it says rescheduled. while all of this there's no contact details anywhere so that a person could contact their office or delivery person. Please do the needful.

Thanks...
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Address:Kochi Hub

I have booked a mobile backcover from Flipkart and Ekart delivery person called and asked OTP claiming he is at my home. I was out of station at that moment. I shared OTP and I received message that item has been delivered.But later I got to know the item hasn't been delivered. It was already paid one. Please find a solution and send me my product.
Tracking ID:FMPP[protected]
This shows delivered but I doesn't received....
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Bhumika1324
from Panchkula, Haryana
Sep 6, 2023
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They are scammers

I ordered two adjustable cargo pants and instead of that i got 3 mens t-shirt which was returned by 3 customers and the packaging have the names of those customers on it. Never recommend to order something they are nothing but big scammers....
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I
Ivanshi
from AJMER, Rajasthan
Sep 5, 2023
Sep 16, 2023
This thread was updated on Sep 16, 2023
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Scam and rude behave from delivery partner side

Address:FQWX+X5R, Tartoli Road, opp. Narayan Grah udhyog

I put in the return ticket for my parcel Flipkart today (05/09/23) and the pickup date was 8/05/23 and the delivery person came to collect it today itself.
I told him that if there is a date of 08 Sep, then come on 08 Sep only.
After that he spoke very rudely and said, I am cancelling the request, please put it back.
I told him to reschedule, and then he said that I did not have the option, I said that I showed you on...
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N
navneetrank
from RAJKOT, Gujarat
Sep 4, 2023
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Wrong item delivered wheel ab roller core steel

Address:NANA MAVA RAJKOT

Dear Sir,

Recently (today 4th sepetember, 2023 at 3 PM) I got my package delivered. When I opened the package, I found the wrong item. I need to return the same. Kindly suggest a way forward for the return. I tried to connect over the phone, but no one responded.
Your earliest reply on this matter is highly appreciated.

Product - Wheel Ab roller core steel
I ordered from Facebook advertisement....
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N
Nancygoyal97
from Tinsukia, Assam
Sep 4, 2023
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Marked product as delivered without delivering it

This is not the first time I am facing the issue
It's been the third the ibam facing the same issue with prepaid orders i place
Ekart Update : Roadster Women Pink ...+1 more with tracking ID MYSP[protected] from Myntra, will be delivered before 9pm today by Ekart delivery executive (call [protected], PIN 103).
This is the msg which I received on 2nd sept and they marked my product as delivered without informing mebr...
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Y
Yuig
Sep 4, 2023
Sep 8, 2023
This thread was updated on Sep 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product Ekart Partner Fraud

R Ekart Customer Care Team
I have purchased the following item through Brand Fusion now, the earlier name of faction hunt with COD of four shirts. They turned out to be fraud and they sent two old used shirts with news paper, their website is fraudulent and their customer care number is not working. I have sent the compliant email and they have not even acknowledge
They are your Ekart logistic partner, pls provide me the...
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S
Sayyeda Huda fatima
Sep 4, 2023
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I ordered different dress but received different

Address:Vajrahanuman near shetty hotel
Website:LinkedIn

Please refund my amount I ordered dress of totally 3000 but got the dresses of 200 plzZ refund my amount...
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