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Ekart Logistics Complaints & Reviews

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A
Oct 19, 2023
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Address: Shiv guru Shringar Store, Chandrabhushan Singh Market, Baba Market ,Narauli Chowk Pusa Road ,Muzaffarpur

Ekart Update: OnePlus Buds with tracking ID STOC[protected] from SHIFTO, will be delivered today before 9pm (call [protected], PIN 125). I got foot massager rather than OnePlus Buds
Ekart Logistics customer support has been notified about the posted complaint.
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    Ttuteja
    from Ghaziabad, Uttar Pradesh
    Oct 19, 2023
    Oct 21, 2023
    This thread was updated on Oct 21, 2023
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    Address: Ghaziabad

    Here I am lodge a complaint regarding my parcel which was booked from kolkata to ghaziabad on dt - 09-10.23 vide dkt - SRTC[protected] but still not received yet.

    while i am tracking my consignment shows that parcel received at my nearest branch and showing re-schedule & unsuccessful delivered again & again but no. one come to my place to delivered or no one can call me for my parcel to be delivered.

    kindly do the needful at the earliest & waiting for your response.

    Contact details [protected] /[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
    Ekart management is crap, I had the exact same issue. They will never deliver your package, after few days it will be returned without your consent. I suggest you to visit the nearest warehouse at your location, find where your item is and give them your tracking ID. They will find your package from the lot and you will get it as I just did today. good luck 🤞🏻
    Ekart management is crap, I had the exact same issue. They will never deliver your package, after few days it will be returned without your consent. I suggest you to visit the nearest warehouse at your location, find where your item is and give them your tracking ID. They will find your package from the lot and you will get it as I just did today. good luck 🤞🏻
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      R
      Rajesh mawal
      from Mumbai, Maharashtra
      Oct 19, 2023
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      Address: Ambernath district thane maharastra
      Website: Flipkart

      My order Id OD[protected]

      Ekart logistic FMPP[protected]
      My order from Flipkart dated 11 oct 23 delivery date is 16 oct 23 but not delivered on that date
      Date revised to 19 oct 23. But today also not delivered very poor service from ekart logistic

      I am frusted because of this I want to claim compansiation
      I am thinking go to consumer court for deficiencies in service
      Ekart Logistics customer support has been notified about the posted complaint.
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        S
        shiwalis2
        Oct 19, 2023
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        Hi I ordered a gas stove from Flipkart and I have requested it to be returned however the pick up is not being undertaken by Ekart Logistics and I daily get a message that it was cancelled due to unforeseen circumstances and we will try again. I even called the person and he said he will pick it up but he is not doing it.
        Ekart Logistics customer support has been notified about the posted complaint.
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          ashu00789
          Oct 19, 2023
          Oct 21, 2023
          This thread was updated on Oct 21, 2023
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          Hi Team,
          Product should have delivered by 13 October however tracking status stop updating after 13 oct 2023 on ekart tracking status.
          Product still not received.
          +1 photos
          Ekart Logistics customer support has been notified about the posted complaint.
          Ekart management is crap, I had the exact same issue. They will never deliver your package, after few days it will be returned without your consent. I suggest you to visit the nearest warehouse at your location, find where your item is and give them your tracking ID. They will find your package from the lot and you will get it as I just did today. good luck 🤞🏻
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            M
            MizzMani
            Oct 19, 2023
            Oct 21, 2023
            This thread was updated on Oct 21, 2023
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            Ordered food items from an online retailer on October 12th from Bangalore, for delivery to Nasik. The retailer has used Ekart services for delivery to Nasik. After 9 days the delivery is still to be made. Their tracking shows:
            October 16 arrived at Ambad Hub Nasik, then arrived at College Road Hub in Nasik on October 17 and on October 18 dispatched again to Ambad Hub in Nasik. This seems like a merry go round. On contacting the retailer so that they could follow up, they said Ekart told them due to Dussehra delivery is delayed and it will reach today. No sign of it yet. Quite pathetic. Can Ekart Logistics be blacklisted so that retailers stop using its pathetic and incompetent service? And who do consumers fall back on for help and support in such cases?
            +1 photos
            Ekart Logistics customer support has been notified about the posted complaint.
            Ekart management is crap, I had the exact same issue. They will never deliver your package, after few days it will be returned without your consent. I suggest you to visit the nearest warehouse at your location, find where your item is and give them your tracking ID. They will find your package from the lot and you will get it as I just did today. good luck 🤞🏻
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              Sradha Swain
              Oct 19, 2023
              Oct 21, 2023
              This thread was updated on Oct 21, 2023
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              Order shows rejected even though delivery agent hasnt called

              I ordered phone from flipkart and it was out for delivery on 18 oct, 2023. I did not get any calls from delivery agent but got message saying order rejected when attempted to make delivery by flipkart. I tried calling delivery guy multiple times but he did not receive the call. FLIPKART customer care is also very slow working on this and not giving proper updates....
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              ROHITHA EDE
              Oct 19, 2023
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              Laptop delivery

              Uesday 10 October 10:59:33 PM Chennai Shipment Created
              Tuesday 10 October 10:59:41 PM Chennai Dispatched to MotherHub_CSK
              Wednesday 11 October 07:54:21 AM Chennai Received at MotherHub_CSK
              Wednesday 11 October 07:55:31 AM Chennai Received at MotherHub_CSK
              Wednesday 11 October 11:40:17 AM Chennai Dispatched to Tambaram Hub
              Wednesday 11 October 09:52:44 PM Chennai Received at Tambaram Hub
              Saturday...
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              L
              LAKHAPAT SINGH
              Oct 19, 2023
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              Address: Etah

              Sir 1 courier FMPP[protected] hai. Jo date 16.10.2023 time 15:16 par Lucknow hub se Etah hub ke liye dispatch hua hai. Jo 19.10.2023 me bhi receive nahi kiya hai. Esme sath anya courier akar delivery bhi ho gai. Mujhe esa lagta hai ki etah hub par 420 chal rahi hai.
              Sir mera courier delivery kara dijiye.
              +1 photos
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                C
                Oct 19, 2023
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                My order I'd is-OD[protected]
                Tracking ID -FMPC[protected]
                Product details -woodland casuals for men 6, navy blue
                My expected delivery date was 16 th October, then it had changed again and again.
                Now it's showing our for delivery, but still I haven't received it. And from 12 th October my product has reached in dhulagarh, showing in your tracking details.Complaint Number - IN[protected]
                It's very unfortunate and unexpected from Flipkart.
                Please take the necessary action, as soon as possible
                Ekart Logistics customer support has been notified about the posted complaint.
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                  D
                  dthesher
                  Oct 18, 2023
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                  My order from Flipkart seems to have been stuck in Bikaner for the last 4 days, there is no update on the product's delivery process, Can you please share the delivery status of it, it's already very late, The previous promised date was 16 of October, now they are showing 23 of October, can you please share delivery status with me and fast proceed my product, it's very important for me.

                  Tracking id: FMPP[protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    Oishika
                    from Suri, West Bengal
                    Oct 18, 2023
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                    Address: Suri sajano pallu

                    My return parcel isn't picked up.
                    Delivery boy deny to take this return parcel.please help me I want to return my order and refund my money please.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      Ravi123@123
                      Oct 18, 2023
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                      Hello sir,
                      I have ordered a laptop of Asus zenbook from Flipkart and the delivery boy on the date of delivery call us and said wait for 30 mins and then he stop replying to calls and cancelled the order from his end.
                      So we had to order the laptop again this time also the same person cancelled the order without even attempting the delivery and block our numbers when we tried to call him.
                      Help me in this .
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        Ashok Reddy Inaganti
                        Oct 18, 2023
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                        Address: Kukatpally Hyderabad

                        I purchased a phone on 16th october 2023 from Flipkart. My phone reached at my nearest hub(Kukatpally Hyderabad) on 18 th october and my delivery date was same but they didn't deliver on same day. When I checked on website it shows your product will deliver on 21st October I talked with Flipkart customer support they don't have any reason why order is delayed and dont have any information and they are saying they will try to delivery on 21st ' what is try why they dont deliver next day, they dont have any answr for this, the worst service by flipkart, i have asked the nearest hub location they are denaying to say, if the tracking is true what is the issue to share nearest delivery hub location .
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          A
                          Adiba24
                          from Mohali, Punjab
                          Oct 18, 2023
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                          I have ordered a phone from flipkart on 7th October. My order I'd is OD[protected]. They are not delivering my parcel yet.. today is 18th October... They are saying we don't have ur parcel.. plz concern about my order.. I don't want to cancel my order.. I want my order..
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            kumarshresth
                            from Madhubani, Bihar
                            Oct 18, 2023
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                            Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

                            I ordered studs via Flipkart from the seller 'NikeIndiaPvtLtd' but I received a completely different product(a normal running shoe). I initiated the return on the same day, and it was approved as well. I have now received 'out for pickup' messages multiple times but they never come to pick up, seems like they are deliberately doing this.I've attached all the screenshots, please look into it.
                            +3 photos
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                              PL basliyal
                              from Sangrur, Punjab
                              Oct 18, 2023
                              Oct 21, 2023
                              This thread was updated on Oct 21, 2023
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                              Address: Ekart office sangrur, Near Remsons crown hotel- 148001

                              Hello Sir/Madam,
                              This is to inform you that i have ordered a tablet from flipkart with exchange of a mobile phone on 10-oct-2023 having traking id- FMPP[protected] and order id-
                              OD[protected]. On 12-oct-2023 item reached in your Ekart office at Sangrur and the same day it was out for delivery, A delivery Executive came to my home on dated 12-oct-2023 in the morning but he refused to give me item and said you can exchange your mobile with tablet only in the Ekart office. As per his instruction i visited the ekart office same day near about 4.30 in the evening but they again denied to give me item and they postponed the delivery for the next day. On next day morning dated[protected] i called delievry executive named Mani having mobile no-[protected]. Delivery executive denied to deliver the item, as per him he was very bussy at that time and afternoon again i called him but he again said that he cant deliver the item as that is not his delivery route. Since then i am waiting for my delivery and today is 18-oct-2023. I complained to flipkart’s cutomer care many times but they didnot provide me any resolution. Item i ordered was a birthday gift but ekart service ruined my birthday gift, I am totally fed up with all this, this is the worste service i have ever seen but still i am waiting with a hope that things would be good after it. So this is my humble request to you that kindly arrange to deliver my item asap and take action against who is responsible for all this so that in future no other customer suffer again.

                              Thanks and Regards
                              P L Sharma
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Oct 21, 2023
                              Updated by PL basliyal
                              Still waiting for resolution
                              Oct 21, 2023
                              Updated by PL basliyal
                              Today i got message that product is out for delivery and then i called delivery boy, he said that your product is missing and he is searching for the same.
                              Today on[protected] again called delivery executive through my friend’s source but he again denied to deliver the product as he is very bussy these days and cant dwliver this item.
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                                Kamilkne123
                                Oct 18, 2023
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                                Address: New delhi

                                I have order iphone 13 on 14th October and it's suppose to deliver on 15th October.

                                I need to gift the same phone to my wife on her birthday on 16 th Oct but due to flipkart bad service i cannot make the same.

                                I have called 20 times yesterday and talked with customer care and escalation as well they promised it will deliver by yesterday 9 Pm but still it's showing its reached to nearest hub.

                                Please look into it why it's taking so long time to deliver on same city suggest the eta to deliver the same

                                Very bad service.
                                FMPP[protected]
                                Traaking number-
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  Ummidi jojivaraprakash
                                  from Visakhapatnam, Andhra Pradesh
                                  Oct 18, 2023
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                                  Address: satellutuhub_vspa nad branch visakhapatnam

                                  My name: ummidi jojivaraprakash

                                  Mobile number: [protected]

                                  I worked in Flipkart/ekart van delivery job in Vizag NAD branch for 9 days join date 01-oct-2023 and from 10th date I have got some health problems so I decided to quit the job now the TL name : Vinay in NAD BRANCH satellutuhub_vspa saying that the my previous working days payment will not be given so for my rights I need my payment of my last working day so please do something to solve my problem and give me my working days payment requesting the HR I don't know whom to contact please give me a resolution
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    A
                                    Amjad Raja Shaik
                                    Oct 18, 2023
                                    Oct 19, 2023
                                    This thread was updated on Oct 19, 2023
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                                    Address: Shanthi Colony Chennai

                                    Dear Sir,

                                    Booked an Apple iphone 14 (Blue, 128GB) on 14-OCT-2023 (Saturday)
                                    promised Delivery Date is same day (14-OCT-2023) by the EOD within 11PM.
                                    Delivery Agent No. is updated in the Flipkart App around 7.40PM on 14th October.
                                    He never called me for delivery of the product. I tried to call him many times, but he is not picking the call.
                                    This happened continuosly for three days and there is no response.

                                    Spoken to Flipkart customer care several times with several people, but they are telling that their backend team.
                                    is working on priority. But no resolution taken so far.

                                    But till date today(18-OCT-2023), i didn't receive the Delivery of my iPhone.
                                    Registered mobile No. from where i booked the Apple iPhone is [protected].

                                    Order Details:

                                    Order ID: OD[protected]
                                    Apple iPhone 14 (Blue, 128GB)

                                    Order confirmed: 14-OCT-2023
                                    Shipped: 14-OCT-2023
                                    Out for Delivery: 14-OCT-2023

                                    Issue already complained to Flipkart customer care.
                                    Still in the Flipkart App it is showing as Out for Delivery, but delivery didn't happen.
                                    Even i am not able to CANCEL the order. There is no option to cancel in the flipkart App.

                                    kindly look into the issue om priority. This is very urgent.
                                    i booked through Credit card and before invoice gets generated by 22nd of this month i need this issue to be resolved.

                                    you can reach me on [protected] as a single point of contact for resolving this issue at the earliest.
                                    Also pls. let me know the reason for delay in delivery and with whom the issue lies.

                                    Kindly request you to assist in immediate delivery of the product. Else, I will have to officially raise questions on Internal controls and transparency of the company as same issue is being faced by multiple customers across the country. This needs to be spread across social media as well.

                                    Thanks,
                                    Amjad.
                                    +2 photos
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Oct 19, 2023
                                    Updated by Amjad Raja Shaik
                                    Dear Ekart,

                                    This is for your kind information.
                                    Delivery person from Ekart called Yesterday (18-OCT-2023) around 9:36PM and told that he will deliver the Apple Iphone 14 within next 30minutes, but he didn't deliver.

                                    Waited till 10:15PM and i tried to call on his mobile number, but he is not picking the call. Called for several times, but there is no response.

                                    The deadline for the product to receive is today(19-OCT-2023). it is showing in the Flipkart under orders section. I hope that everything will go smooth within today and will get the resolution.

                                    pls. do the needful.

                                    Kindly request you to assist in immediate delivery of the product. Else, I will have to officially raise questions on Internal controls and transparency of the company as same issue is being faced by multiple customers across the country. This needs to be spread across social media as well.

                                    Thanks,
                                    Amjad.
                                    Oct 19, 2023
                                    Updated by Amjad Raja Shaik
                                    Dear Ekart,

                                    This is for your kind information.
                                    Delivery person from Ekart called Yesterday (18-OCT-2023) around 9:36PM and told that he will deliver the Apple Iphone 14 within next 30minutes, but he didn't deliver.

                                    Waited till 10:15PM and i tried to call on his mobile number, but he is not picking the call. Called for several times, but there is no response.

                                    The deadline for the product to receive is today(19-OCT-2023). it is showing in the Flipkart under orders section. I hope that everything will go smooth within today and will get the resolution.

                                    pls. do the needful.

                                    Kindly request you to assist in immediate delivery of the product. Else, I will have to officially raise questions on Internal controls and transparency of the company as same issue is being faced by multiple customers across the country. This needs to be spread across social media as well.

                                    Thanks,
                                    Amjad.
                                    Even I have the exact same issue, the delivery of my phone is delayed since 10 days now. The shipment is lying in the nearest hub to my location which is like 10 mins aways. It seems to be the issue for many more like us. And they dont seem to care at all about this as people will normally cancel the order which will benefit them as the product sold on sale will no more be in same price. Pretty deliberate it seems. I am filing legal case now for my issue.
                                    Dear Ekart,

                                    This is for your kind information.
                                    Delivery person from Ekart called Yesterday (18-OCT-2023) around 9:36PM and told that he will deliver the Apple Iphone 14 within next 30minutes, but he didn't deliver.

                                    Waited till 10:15PM and i tried to call on his mobile number, but he is not picking the call. Called for several times, but there is no response.

                                    The deadline for the product to receive is today(19-OCT-2023). it is showing in the Flipkart under orders section. I hope that everything will go smooth within today and will get the resolution.

                                    pls. do the needful.

                                    Kindly request you to assist in immediate delivery of the product. Else, I will have to officially raise questions on Internal controls and transparency of the company as same issue is being faced by multiple customers across the country. This needs to be spread across social media as well.

                                    Thanks,
                                    Amjad.
                                    Amjad Raja Shaik's [Complaint's author] reply, Oct 19, 2023
                                    Dear Ekart,

                                    This is for your kind information.
                                    Delivery person from Ekart called Yesterday (18-OCT-2023) around 9:36PM and told that he will deliver the Apple Iphone 14 within next 30minutes, but he didn't deliver.

                                    Waited till 10:15PM and i tried to call on his mobile number, but he is not picking the call. Called for several times, but there is no response.

                                    The deadline for the product to receive is today(19-OCT-2023). it is showing in the Flipkart under orders section. I hope that everything will go smooth within today and will get the resolution.

                                    pls. do the needful.

                                    Kindly request you to assist in immediate delivery of the product. Else, I will have to officially raise questions on Internal controls and transparency of the company as same issue is being faced by multiple customers across the country. This needs to be spread across social media as well.

                                    Thanks,
                                    Amjad.
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