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Ekart Logistics Complaints & Reviews

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Updated: Dec 1, 2025
Complaints 5423
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225
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 40

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N
navneetrank
from RAJKOT, Gujarat
Sep 4, 2023
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Address: NANA MAVA RAJKOT

Dear Sir,

Recently (today 4th sepetember, 2023 at 3 PM) I got my package delivered. When I opened the package, I found the wrong item. I need to return the same. Kindly suggest a way forward for the return. I tried to connect over the phone, but no one responded.
Your earliest reply on this matter is highly appreciated.

Product - Wheel Ab roller core steel
I ordered from Facebook advertisement. bounce back ab roller which is totally different design then currently received. also, quality is not up to the mark.
Product is ordered with cash on delivery method. they took lots of time. also, when package came, I received only text message about tracking details. there is no intimation given in mail. also, no updates given in mail till now. I think this is big fraud. do not order any item from Facebook advertisement.

Ekart tracking id: OIPC[protected]
Merchant: ShipStreak
Ekart Logistics customer support has been notified about the posted complaint.
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    N
    Nancygoyal97
    from Tinsukia, Assam
    Sep 4, 2023
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    This is not the first time I am facing the issue
    It's been the third the ibam facing the same issue with prepaid orders i place
    Ekart Update : Roadster Women Pink ...+1 more with tracking ID MYSP[protected] from Myntra, will be delivered before 9pm today by Ekart delivery executive (call [protected], PIN 103).
    This is the msg which I received on 2nd sept and they marked my product as delivered without informing me
    And today it's 4 sept I have not received the product yet
    And now he is not answering my calls too
    Very very cheap service
    Highly disappointed
    I am also sharing the contact number of the person whom I called
    [protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      Y
      Yuig
      Sep 4, 2023
      Sep 8, 2023
      This thread was updated on Sep 8, 2023
      Resolved
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      Resolved

      Wrong product Ekart Partner Fraud

      R Ekart Customer Care Team
      I have purchased the following item through Brand Fusion now, the earlier name of faction hunt with COD of four shirts. They turned out to be fraud and they sent two old used shirts with news paper, their website is fraudulent and their customer care number is not working. I have sent the compliant email and they have not even acknowledge
      They are your Ekart logistic partner, pls provide me the...
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      S
      Sayyeda Huda fatima
      Sep 4, 2023
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      Address: Vajrahanuman near shetty hotel
      Website: LinkedIn

      Please refund my amount I ordered dress of totally 3000 but got the dresses of 200 plzZ refund my amount
      Ekart Logistics customer support has been notified about the posted complaint.
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        A
        Ananya Deshkar
        Sep 3, 2023
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        Wrong delivery of item

        Address: Samriddhi PG Girls Hostel, UAS, GKVK, Bengaluru-560065

        I had ordered for Adjustable cargo pants from fastlane tracks, an online purchase through instagram. I had applied for option of COD which was worth Rupees 999/-.
        On 2nd september 2023, I recieve a message from Ekart Logistics about delivery of Mens t-shirt. I assumed that mens t-shirt is an typographical error and the product must be the cargo pants which I had ordered since the price of both were Rupees 999/-
        The packing...
        +2 photos
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        yashyadav123
        Sep 3, 2023
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        My delivery date was on 2 September and today is 3 September no response from them, they will probably cancel my order and force me to rebuy it with higher price . This is mental harsment.
        +1 photos
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          K
          Kashishagg
          Sep 2, 2023
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          Fake COD order

          I haven't ordered anything through ekart or flipkart. But I'm getting Fake Cash on Delivery order worth Rs.999 claiming to be mine from the past 2 days. When i told the delivery person that it's not mine and he should take it back, then he asks me to share some code which is sent through sms. I haven't provided him the code due to security reasons....
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          A
          [email protected]
          Sep 1, 2023
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          FMPP[protected], order no
          Was out for delivery from last 7 hours and making us wait for exchange delivery and now they are telling us to take the order from the office and are misbehaving, no. Professionalism, very unfortunate and disappointing from Such a big courier company, worst experience
          Ekart Logistics customer support has been notified about the posted complaint.
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            R
            Ranbhisemahi
            Aug 31, 2023
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            My Parcel is out for delivery since morning I'm contacting him for parcel related query the delivery agent is not responding to my calls .. this is not a professional behaviour from your side
            Ekart Logistics customer support has been notified about the posted complaint.
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              A
              axiph9507n
              Aug 29, 2023
              Resolved
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              Resolved

              I did not receive my product but got a delivery confirmation notification
              +1 photos
              Aug 29, 2023
              Complaint marked as Resolved 
              not resolved
              Ekart Logistics customer support has been notified about the posted complaint.
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                J
                Jameson Debbarma
                Aug 27, 2023
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                Address: Agartala

                An order was made on 14 august 2023 from flipkart. Order ID OD[protected] was paid from flipkart pay later. The ekart delivery boy instead of pre-paid delivery took the cash on delivery through his google pay. The amount was rs 4019.The name of the delivery boy was Rajiv Das.

                This is a pure case of fraud against customer. As a customer I need to get justice against this fraud activity and get my refund back.

                Delivery boy contact no. [protected]
                +2 photos
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                  M
                  Megha3456
                  from Jalandhar, Punjab
                  Aug 26, 2023
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                  Address: jalandhar

                  I ordered a product from Myntra. E-Logistics was responsible for the delivery in jalandhar at my adress. The delivery guy didnt deliver the product to me and marked it delivered. I contacted him within 5 minutes after the app updated delivery status to delivered he accepted that he made a mistake and would deliver the order next day. But he didn't and i couldnt contact him on his number anymore.
                  Date of incident: 24 August, 2023
                  Delivery Man phone Number ( owned by company i guess): [protected]
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    G
                    [email protected]
                    Aug 26, 2023
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                    Address: 276204

                    My product is wrong
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      A
                      Akshay@29
                      from Thane, Maharashtra
                      Aug 26, 2023
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                      I have recieved damage product from your delivery boy i want refund or replace the product on priority.

                      Company name - Ekart logistics
                      Order ID - 2762660
                      Ref invoice - PX2762660
                      Placed ordered on - 21st august 2024
                      Received ordered on - 24th august 2024

                      Also i told to that delivery boy that product is damage, I opened the product on front of delivery boy..

                      Regards,
                      Akshay D
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        R
                        Rimi Dakpe
                        from Itanagar, Arunachal Pradesh
                        Aug 26, 2023
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                        I ordered 2 sandals from instagram online shopping and this ekart is the delivery partner, as I given below pictures. I didn’t get any call from delivery boy I was waiting for called. But I today check the tracking details but it’s showing order rejected how? I didn’t reject the order and I didn’t get any called from delivery boy.
                        +2 photos
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                          A
                          anjalbhagat
                          from Jammu, Jammu and Kashmir
                          Aug 25, 2023
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                          I have ordered a product from Myntra it's courier agency for delivery is ekart logistics. I have not. Received the product I only receive the information that the is out for delivery through sms and than after that I received a sms that your has been delivered. I didnn't even received any call related to receive your product. My product I'd is MYSP[protected]
                          It's courier delivery agency is Ekart
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            C
                            Chand babu ali mallick
                            Aug 25, 2023
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                            Address: R.v super market near Radium shop

                            Order id-OD[protected] mivi headphones sir already received delivery boy ambrish but not update... ambrish very bad man... Flipkart no work ... remove ambrish ph no [protected]
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              K
                              kashuash01
                              from Howrah, West Bengal
                              Aug 24, 2023
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                              Resolved

                              Tracker id - SRTP[protected], this courier book through shiprocket, on 14th august, they pickup the parcel on 15th august, expected delivery date 17th august show on shiprocket, ecart show 19th august, but no tracker update, suddenly i saw Monday morning order rejected, RTO, with out any kind of delivery attempted show RTO Order rejected, but still now they not return my parcel, my parcel value 800 Rupees, please take action, return my parcel as soon as possible,

                              attach link below :
                              https://shiprocket.co/tracking/SRTP[protected]
                              https://ekartlogistics.com/shipmenttrack/SRTP[protected]
                              +1 photos
                              Oct 3, 2023
                              Complaint marked as Resolved 
                              at last they return my parcel
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                T
                                thealoksingh
                                Aug 24, 2023
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                                Delivery boy didn't came at my door and said No response from customer and refused to deliver
                                Tracking ID:
                                FMPP[protected]
                                please take appropriate action
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  V
                                  [email protected]
                                  Aug 24, 2023
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                                  Address: MODIPURAM MEERUT

                                  [protected] the toll free no and pin 109 but the courier person does not recieve my call i try many time but he not pick my call very bad
                                  Ekart Logistics customer support has been notified about the posted complaint.
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