Ekart Logistics Complaints & Reviews

I ordered Poco F5 from Flipkart in BBD sale on 10th Oct. in exchange of my old Oppo Phone.
it was supposed to be delivered on 11th Oct. but due to some medical emergencies i had to reschedule it on 13th oct. but it is still not delivered till today 14th oct.
there is no update after 11th oct, on flipkart website abt the product.
flipkart cust.care is not able to track my order.
they are not providing the address or any contact number of Ekart Logistic in Mumbai.
a raised a complaint and resolving date given by flipkart is 18th Oct.
i have to travel on 15th Oct for12 days.
now what do i do ?

ihave paid thru credit card. its bill will be raised in next few days.
if i cancel my order, the refund will be initiated within 4-5 days after my credit card bill is generated.
so now, i will have to pay the amt in my credit card.
refund will reflect in next billing cycle, which i cant withdraw in cash.

i am stuck from both side

product not delivered
amt have to paid, cant convert in cash .

what do i do ?

pls take very strict action against flipkart.

I recently came across a product via Instagram ad and it offered two cargo joggers at 899 through COD and I placed the order later during delivery the delivery boy said to accept the order at my own risk as it was not elegible for return and unboxing. and post receiving the package it turned out it was something differnet then what it was shown on the website. instead i received a torne jeans of some small kid.

I ordered a phone on 8th Oct 2023 and was supposed to be delivered by 12th Oct but not delivered yet. On 12th Oct the order status changed to out of delivery at 6.22 pm and the OTP was sent. The delivery agent called me on 12th Oct and told me that he will deliver the item by 11pm. I waited but he didn’t come. Next morning I saw 3 missed calls from a number and got to know that the delivery agent came to deliver at my location at around 1.30 am that too to a female customer. As per policy Flipkart is supposed to deliver by 11pm so there is definitely a security issue involved. After sometime on 13th Oct I received a sms that 2 delivery attempts were unsuccessful (one attempt at 3am and one at around 4am) which was not the case in reality. Since then I have been following up with Ekart and Flipkart but not getting any active actions . Also, the delivery boy is not picking up my calls. I have all call records as evidences. Please act ASAP and get my order delivered.

I have received dummy fone against ordered value 20000.
But the ekart boy did confirm delivery in his app after knowing this is wrong product. The delivery person also submit different item picture in his delivery confirmation portal provided by ekart

Ordered iphone from Flipkart bbd sale on 7th October. Order delivery time was 10th October but suddenly it got changed to 13th October. and till now no update from flipkart/ekart about delivery.

I have order I phone 14 on 7 oct .first time delivery date is 11 oct again it's changed to 13 oct .now order is in shipped status.it supposed to be delivered by 13 oct . please give me my refund

Id-OD[protected]

Ordered iphone from @Flipkart
BBD sale on 7th October. Order delivery time was 10th October but suddenly it got changed to 13th October. and till now no update.

Tried reaching out to flipkart support but no response. Even twitted on twitter still no luck. Poor support team and everything is fake/scam from flipkart by not delivering products but trying to increase site traffic.

Ordered iphone from @Flipkart bbd sale on 7th October. Order delivery time was 10th October but suddenly it got changed to 13th October. and till now no update.

Till now there is no update on order nor logistic details. reached out to support and twitter but helpless.

First I ordered
Infinix GT10 Pro (Cyber Black, 256 GB) https://www.flipkart.com/infinix-gt10-pro-cyber-black-256-gb/p/itm121ba8cbe8456?...⇄ from flipkart dated 5th October, then Flipkart promised to deliver the order on time i.e. on date 6th October, the delivery boy visited house and said that they didn't get enough money to deliver mobiles and left and marked the order as ORD_RJT(Order rejected). Then again I ordered
Infinix GT10 Pro (Mirage Silver, 256 GB) https://www.flipkart.com/infinix-gt10-pro-mirage-silver-256-gb/p/itm121ba8cbe845...⇄ Flipkart promised delivery date of 12th, on 11th Oct product is reached to nearby hub, then on 12th they didn't deliver the product and extended the delivery of the product to 14th. There are no updates on order that whether it will be delivered today or out for delivery. I have spoken to support team quite a few times, but no resolution is provided to me nor the item is delivered. Product tracking ID is FMPP[protected]

https://parcelsapp.com/en/tracking/FMPP[protected]

https://prnt.sc/-88HWEixlMBl

This company doesn’t care about their plus member customers and doesn’t take any action against delivery wish master.

I ordered iphone 14 on october 11 and the expected delivery date was october 11 and it got postponed to october 12 and there is no update from then.Until yesterday the tracking number was showing some information but now its saying as Oops! There seems issue with tracking id. Also I went to my nearest Hub for 2 days and they told that they were not responding and told me that they were not able to find my order.I am a plus member and is this how flipkart treats their plus members?

This is my tracking id: FMPP[protected]

I've ordered a phone on 7th October from Flipkart, FMPP[protected], and they made an attempt to deliver it and tried to install yantra app on my exchange phone and the guys failed to do it because he didn't know how to and took the delivery back. My previous phone worked just fine and that yantra app works fine aswell, since that day there is no update on my order and no second delivery attempt. It's an prepaid order and when complaint to Flipkart they have no clue about it. It's been more than a week now since I ordered phone was suppose to come on 11th and it's 13th today, there is still no update on it and I don't know where my ordered phone is.

I ordered i phone 14 on 8oct 2023 they promised one day delivery but they didnt. They postpone 13 oct 2023 but they didnt delivere then they postpone 2 more day (15 oct 2023) my ekart id FMPP[protected]. So i am writing this graviance on 14 oct 2023. So please delivere my order today because i will go outside from my house today. If order i pick today at min noon so it ok other wise i have to cancel my order then i would 0star ekart logistick service.

We have shipped percel to customer via Ekart Logistics (Tracking Id: SRTP[protected]). Customer has not recived the percel but tracking is showing it has been delivered.

Please help in resolving the issue, so that percel reach to customer.

I ordered from Flipkart, the ekart guy is just giving misscall and not delivering the order and he is doing this knowingly, he is doing fraud and this is a serious issue pls look into this, he is cancelling order on his own by saying I am not receiving the order
Here is the shipment I'd:FMPC[protected]

I ordered Iphone14 from Flipkart on 7th Oct'23 (Order FMPP[protected] [protected]. My order reached the nearest hub - NIGDI on 11 Oct'23 and it was out for delivery twice (12th and 13h Oct). On both days it went undelivered due to operational issues at Ekart's end (tracking ID FMPP[protected] . The delivery agent number is not reachable whenever out for delivery. There is no proper explanation being given for the delay and Flipkart is not supportive even after multiple calls. The nearest hub is just 3km away from my location and the product is still not being delivered from 4 days.

Kindly request you to assist in immediate delivery of the product. Else, I will have to officially raise questions on Internal controls and transparency of the company as same issue is being faced by multiple customers across the country. This needs to be spread across social media as well.

My order from has reached to ekart hub from Monday 9th Oct expected date to deliver was on 11th Oct but it postponed on 13th Oct that is today and still I haven't received any kind of communication from them. Totally disappointment.

I've ordered a product from Flipkart during BBD sales on 7th of October 2023. The product started shipping from the same day and reached from Malur-(near Bengaluru) to Hyd mother hub by 8th Oct 2023. The initial delivery date is 10th October 2023. I've been tracking continuously then found that just a day before delivery it went back to the Hyd mother hub from the Kukatpally hub. I didn't know what to do and I contacted customer care (Flipkart). They said your product will be delivered by today. But it didn't. And the date changed from 10th October 2023 to 13th Oct 2023. And today is 13th October 2023. But the product still didn't reach to the nearest hub. So as per my knowledge, if the product don't reach to the hub by early morning, the chances of getting delivered on that day is zero. I was worried of the delivery because there are two reasons. One is I ordered it with an exchange offer. And the second one is that I'll be travelling to another city on 14th Oct 2023. I still don't know what to do. I couldn't find Ekart logistics customer care number.

Hi I've ordered a mobile on 8th oct '23 tracking I'd (FMPP[protected]) and it got reached my city kakinada on 10th. However the delivery date is on 12th so I waited till the date and the item status changed it out for delivery but the item did not get delivered and there is no proper response from the team. I went to the logistics godown where they gave me an excuse and told they will deliver the next day morning without fail. So on 13th i've waited till afternoon and after trying multiple times and unable to reach them I once again decided to go and collect it from them. This time their answer is like they will deliver whenever they are free it might be tomorrow or the day after in rude way and they are not at all respecting the customers who are travelling to their godowns instead of the other way round. I was shocked, i mean is this how it's being done ? We are losing our valuable time and they are not even concerned a little bit . Can we normal people can't do anything on this . Hope some one takes strict actions against them and this will be taken care of

I have order I phone from Flipkart and showing delivery date is 12th Oct 2023 but today is 13th Oct 2023 but still not get any information or delivery details,
there is no contact number and no one try to contact me.
Please deliver my order ASAP.
contact number :[protected]
Name: Akash Guatm
Name on Order: Shefali Gupta
Email: er.[protected]@gmail.com

I had order a dress for my son which one is small n i hav to return so i created return to pickdup bt whole day no one contactd me to pickdup the product and after tgat ekart logistic whrongly mention a reason to not picking up the product..so nw what should i do nw i want to return the product as soon as possible