Claimed

Ekart Logistics Complaints & Reviews

1
Updated: Dec 1, 2025
Complaints 5423
Resolved
225
Unresolved
5198
Contacts

File a complaint to Ekart Logistics

Having problems with Ekart Logistics?

File a complaint and get it resolved by Ekart Logistics customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ekart Logistics reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Issaloni
Aug 16, 2023
Report
Copy

I had ordered serum from wow app it was to be delivered on 11 august but it got delayed till 14 august then I rescheduled it to 16 august but still i have no news about it . Please resolve it as soon as possible as it’s urgent for me[Tracking id:WOWP[protected]]
Ekart Logistics customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    ssdtiwari
    Aug 16, 2023
    Report
    Copy

    I shop regular with flipkart but last 2 month ekartlogistics.com delivery person cancel my order without any reason also call not pickup. I also visit ekartlogistics hub but not taking seriously..
    I talk about ekart Ayodhya (faizabad) uttar pradesh office
    +1 photos
    Ekart Logistics customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pshaish
      from Mumbai, Maharashtra
      Aug 15, 2023
      Resolved
      Report
      Copy
      Resolved

      Hi,
      Tracking ID BHJC********** from Bhejooo,
      I ordered a *dress from Flipkart,
      but instead I got * worn out saree which are dirty and old, it was COD and amount was same as Flipkart product. I would like to request them to come and collect the item and refund my amount which I sent to the delivery boy as cash on delivery for unordered product delivered to me, it a complete Fraud which is coming in notice now. Looks like Ekart is also working along with them to deliver the fraud products and sharing the customer data with fraudster.
      +1 photos
      Aug 16, 2023
      Complaint marked as Resolved 
      I havent received any resolution yet my money is not refunded yet
      Ekart Logistics customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        gincyanto
        from Bengaluru, Karnataka
        Aug 15, 2023
        Report
        Copy

        Address: kottayam

        This courier company delivered one item on rs 1000 cash on delivery yesterday to my home which is not ordered by me. My parent unknowingly collected this item by paying cash. Today they delivered same item to my house on cash on delivery again .today also My parent unknowingly collected this item by paying cash. this order don't have any details on who has sent this or any phone number .
        They are doing some illegal business by sending some items in courier and collecting money as cash on delivery.
        Kindly take action against this company.
        Kindly contact me on mobile [protected] for more details
        Ekart Logistics customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Niveditha_arun
          Aug 15, 2023
          Report
          Copy

          Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka - 560103

          I ordered from MCarespareparts.com of rs 1867 on 2nd August. Shiprocket assigned to Ekart(fraud) estimated date was 6th August. Status was misrouted. & from 8th no status in tracking page. Today (14th) Merchant is saying once the product returned we process the refund. I did not suggest or advise them to assign to Ekart.
          Ekart Logistics customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Niveditha_arun
            Aug 15, 2023
            Report
            Copy

            Address: Tower 5(A,B,C), Embassy Tech Village, Bengaluru, Karnataka

            I ordered from MCarespareparts.com rs 1867 on 2nd August. Shiprocket assigned to Ekart(fraud) estimated date was 6th August. The status was misrouted. & from the 8th no status on the tracking page. today is the 15th of August Product has not delivered ¬ even been returned to the merchant. Merchant is saying until getting the product returned we can not refund.
            +4 photos
            Ekart Logistics customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rahvir
              Aug 14, 2023
              Report
              Copy

              I placed tha order for motorola g32 on 8 Aug 23, expected delivery date is 12 Aug 23. Delivery man come on 13 Aug 23. He will not delivery the package due to say me issue about exchange. I asked tha delivery man I already put low price. As per Flipkart policy. But he has not understand. He told me that again other person come next day on 14 Aug 23 . But no body to deliver tha item till the time at 0830 on 14 Aug 23. When I checked or track order detail were shown that delivery rejected. But no body to come delivery.
              +1 photos
              Ekart Logistics customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ali Magray
                Aug 14, 2023
                Report
                Copy

                Address: Rajouri (j&k)

                I have order 10 items from myntra on 30 of july but have not received yet 1 order some of the order are getiing cancelled without my consent and order are getting delayed day by day myntra coustmer care executive are also not doing anything nd ekart also wrost ever companies i have ever seen
                +2 photos
                Ekart Logistics customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ali Magray
                  Aug 14, 2023
                  Report
                  Copy

                  Address: Rajouri j@k

                  I have orderd a 30 of july but have not recived it till today w.e.f 14 aug just showing that it is recieved at nearest delivery hub on 6 of july help me to get my order
                  +1 photos
                  Ekart Logistics customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ankitmaury8
                    Aug 14, 2023
                    Report
                    Copy

                    We ordered a washing machine through Flipkart 11.8. 23 whose order no is OD[protected] which was to be delivered on 13 AUG 23 we get a phone call ([protected]) from a delivery boy on 12 AUG at 8:30 pm who tells me to give the otp we will be in 10-15 minutes They come and deliver but after that the delivery boy switched off the phone and did not deliver my product also. Around 10:00 PM I got a message that the item has been delivered while we did not receive the item. E-KART Logistics Tracking Number - FMPP[protected]
                    After the message, I tried on the previously contacted number([protected]/[protected] Pin :101 ) but it didn't get connected

                    It was a paid order and I really don't know what to do.
                    It's really not good to make your customers suffer like this .
                    Ekart Logistics customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ankitmaury8
                      Aug 14, 2023
                      Report
                      Copy

                      We ordered a washing machine through Flip kart 11.8. 23 whose order no is OD[protected] which was to be delivered on 13 AUG 23 we get a phone call ([protected]) from a delivery boy on 12 AUG at 8:30 pm who tells me to give the OTP we will be in 10-15 minutes They come and deliver but after that the delivery boy switched off the phone and did not deliver my product also. Around 10:00 PM I got a message that the item has been delivered while we did not receive the item. E-KART Logistics Tracking Number - FMPP[protected]
                      After the message, I tried on the previously contacted numberbut it didn't get connected

                      It was a paid order and I really don't know what to do.
                      It's really not good to make your customers suffer like this .
                      Ekart Logistics customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shashwati_567
                        Aug 14, 2023
                        Report
                        Copy

                        I have ordered wrongly from shopze website and there is whats app message from ekart about the shipment. I want to cancel my order shipment. my order trackid is STOC[protected]. Please cancel order shipment.
                        Ekart Logistics customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nick82_in_4u
                          from Navi Mumbai, Maharashtra
                          Aug 14, 2023
                          Report
                          Copy

                          I had placed an order online from Flipkart on August 12, 2023 for 1 quantity of Redmi Note 12 PRO PLUS 5G phone with specification of 12 GB RAM and 256 GB memory. The payment was made online through CC along with the exchange discount for the old phone. The order was to be delivered on August 13, 2023.

                          I would like to raise a complaint against the delivery person from Ekart services for EKART ORDER/TRACKING ID FMPR[protected].

                          The Delivery person was very rude and arrogant. I had asked him a few questions politely, however he was very rude and said if you want to take the delivery take it otherwise I am leaving as I have other work to do and I don't have time. When he checked my old phone (for exchange) and there were some issues and I paid the extra amount of 2050 online he handled over the delivery and then when I asked him to unbox/wait till I unbox and check the product(As per the instructions mentioned in Flipkart), he was not willing to wait and he said it's not out duty and was rude again and was going to take the product along with him without making delivery. I was forced to give him OTP without even unboxing and checking the product.

                          Kindly take strict action against him as he told me upfront to do whatever u can and even asked me to raise a complaint against him and he was pretty sure that there will be no action taken against him . He said that nothing will happen to me and I wl continue being the same way I am. Also he asked for my name and he said he will make sure that in future there is no Ekart delivery service given to me.

                          Such unprofessional behavior is not expected from a reputed organisation. Request you to solve this issue at the earliest and please make sure that the delivery person does not harm me in future. Also please make sure that whatever orders I make in future are delivered on time without an inconvenience.
                          Ekart Logistics customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sumit607
                            Aug 14, 2023
                            Report
                            Copy

                            Address: GURURGRAM
                            Website: ekartlogistics.com

                            I ordered a product from myntra and the item arrived has arrived at my nearest hub but it didn't got delivered on 12 august, as i'm writing on 13th i still didn't got my item

                            myntra's customer care didn't provided me enough resolution and ekart doesn't have customer care number

                            very worst delivery services
                            Ekart Logistics customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bhanuranjan
                              Aug 13, 2023
                              Report
                              Copy

                              Dear Customer Support Team,
                              I placed an order for a MasterLander 2.0 (Order Number/Tracking ID: NMB[protected]), but unfortunately, I received a different item instead.Upon receiving the package, I immediately noticed that it did not contain the MasterLander 2.0 as expected. The item I received is HIGH HPROTECTION QUICK COATING SPRAY. This is a clear deviation from my original order, and it has caused inconvenience and dissatisfaction on my end.I kindly request you to urgently address this matter and provide a solution to rectify the situation. I would like to receive the correct item, the MasterLander 2.0, as per my initial order. Alternatively, I would appreciate a prompt refund or an arrangement for a replacement to be sent to me without any additional charges.
                              +2 photos
                              Ekart Logistics customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Siva3461
                                Aug 13, 2023
                                Report
                                Copy

                                I ordered 301ltr fridge from flipkart and it is a open box delivery. They showed me opening the box... The fridge has dent on it and i asked for replacement instead they cancelled my order. I bought that fridge in sale with approx 9k discount and now because of your lazy executive fault, my order got cancelled and wrote a lie about the reason of cancellation on flipkart page.
                                +1 photos
                                Ekart Logistics customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ary@n
                                  Aug 13, 2023
                                  Report
                                  Copy

                                  Address: B-13/693 Street no-2, Shakarpur, Ganesh nagar near Surya Mandir

                                  I have played my order on 6th August from WowSkinScience and it was supposed to be delivered on 11th August. But till now it has been on their Anand Vihar warehouse and whenever I tried calling them they are not picking up the calls. The delivery agent denies and call and put fake reasons that the customer was not at the location or the number was wrong. This is not the behaviour I expected from such a company. Very disappointed.
                                  +1 photos
                                  Ekart Logistics customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Thiyaneshwar
                                    Aug 13, 2023
                                    Report
                                    Copy

                                    I ordered product from the flipkart on Friday it's shows me one day delivery but till now not received
                                    Ekart Logistics customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Diwas shukla
                                      from Lucknow, Uttar Pradesh
                                      Aug 13, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Rajajipuram, lucknow

                                      I have ordered 1999 worth price speaker but delivered 300 worth price speaker and have not taking any action or solution doing fully frauds with customer.
                                      Aug 13, 2023
                                      Complaint marked as Resolved 
                                      Have not resolve my complain fully cheating the customers. I have ordered 1999 worth speaker but delivered 300approx cost speaker which is fully different as ordered. Making customer fools have no solution given after long time raise issue
                                      Ekart Logistics customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sushil15051990
                                        Aug 12, 2023
                                        Report
                                        Copy

                                        One of delivery agent of EKart has called on 12.08.2023 and informed that a parcel from Ekart is to be delivered. He asked for COD payment for parcel tracking ID PYC[protected] . So, COD payment was done on trust of Ekart. I was not at home . However, the delivery agent asked for payment throught PhonePay number [protected]. So payment of Rs.754 was done. I thought it may be ordered by my family member. However, on reaching home, it was confirmed that no one has ordered such item. The product is in damaged condition. Neither any shop name nor any company name is reflecting inside packaging. It seems that my address and contact number is misused and some fraud is going on. Therefore, you are requested to provide details of the seller shop name/company/website from where it was sent to EKart for packaging, so that further complaint may be raised.
                                        +2 photos
                                        Ekart Logistics customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit