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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 45

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S
Sjanees
Sep 6, 2023
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I[censored] people can't deliver the the item by given time then there is no use to surprise... Such a bad customer service... Not even responding.. Nxt time I don't prefer your service... I'll raise this issue to the next level.. I[censored] can't deliver on time... U should have call the customer with a reason... Thats the best customer service

SRTP[protected] my Order tracking id
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    S
    SmrithiVignesh
    from Coimbatore, Tamil Nadu
    Sep 6, 2023
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    Address: B Brand KASRA NO 5 NEAR LUXMI, DARAM KA TA, North West Delhi 110042

    I ordered Joggers combo pack of 2 through Motion Style page in Instagram. The received item for a Kids jean and the seller address was mentioned as " B Brand KASRA NO 5 NEAR LUXMI, DARAM KA TA, North West Delhi 110042. We tried calling the number which was mentioned in the seller address - [protected] but the number was unable to connect and it was registered as Fraud. We do checked with the delivery partner to check on this as it was COD but there was no response from them.
    If it is COD, then it means EKART should pay the amount received to the seller and if they would have supported then definitely we could have caught that seller or would have returned but there was no response from EKART. Already many have fooled like this. PLEASE TAKE ACTION
    Order # - MTST01SEP201, AWB # - SRTC[protected]
    PLEASE RETURN MY MONEY
    Ekart Logistics customer support has been notified about the posted complaint.
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      S
      Shrishti12
      from Delhi, Delhi
      Sep 6, 2023
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      On 31.08.2023 i has received a call from ekart delivery eceutive stating i have a parcel on COD for Rs 1000. i was not available at that time so just asked him to come next day. Afterwards, he had again called me on 01.09.2023 for the parcel and i paid him the money and collected the parcel, thinking that the other members of my family must have ordered something. As soon as i opened the parcel i had received a torn school shirt of some school in haryana of may be a 12 years old kid. This is the kind of scam we are facing with such leading delivery websites.
      Ekart Logistics customer support has been notified about the posted complaint.
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        J
        jeet5156
        from Budaun, Uttar Pradesh
        Sep 6, 2023
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        Address: Moradabad

        Ekart logistic moradabad is holding my package from last 3 days (Tracking id - SMGP[protected]). They're not delivering the product. while tracking the order in the morning status show out for delivery and in the evening it says rescheduled. while all of this there's no contact details anywhere so that a person could contact their office or delivery person. Please do the needful.

        Thanks
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          A
          AkhilaSunilK
          Sep 6, 2023
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          Address: Kochi Hub

          I have booked a mobile backcover from Flipkart and Ekart delivery person called and asked OTP claiming he is at my home. I was out of station at that moment. I shared OTP and I received message that item has been delivered.But later I got to know the item hasn't been delivered. It was already paid one. Please find a solution and send me my product.
          Tracking ID:FMPP[protected]
          This shows delivered but I doesn't received.
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            B
            Bhumika1324
            from Panchkula, Haryana
            Sep 6, 2023
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            I ordered two adjustable cargo pants and instead of that i got 3 mens t-shirt which was returned by 3 customers and the packaging have the names of those customers on it. Never recommend to order something they are nothing but big scammers.
            Ekart Logistics customer support has been notified about the posted complaint.
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              I
              Ivanshi
              from AJMER, Rajasthan
              Sep 5, 2023
              Sep 16, 2023
              This thread was updated on Sep 16, 2023
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              Scam and rude behave from delivery partner side

              Address: FQWX+X5R, Tartoli Road, opp. Narayan Grah udhyog

              I put in the return ticket for my parcel Flipkart today (05/09/23) and the pickup date was 8/05/23 and the delivery person came to collect it today itself.
              I told him that if there is a date of 08 Sep, then come on 08 Sep only.
              After that he spoke very rudely and said, I am cancelling the request, please put it back.
              I told him to reschedule, and then he said that I did not have the option, I said that I showed you on...
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              navneetrank
              from RAJKOT, Gujarat
              Sep 4, 2023
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              Address: NANA MAVA RAJKOT

              Dear Sir,

              Recently (today 4th sepetember, 2023 at 3 PM) I got my package delivered. When I opened the package, I found the wrong item. I need to return the same. Kindly suggest a way forward for the return. I tried to connect over the phone, but no one responded.
              Your earliest reply on this matter is highly appreciated.

              Product - Wheel Ab roller core steel
              I ordered from Facebook advertisement. bounce back ab roller which is totally different design then currently received. also, quality is not up to the mark.
              Product is ordered with cash on delivery method. they took lots of time. also, when package came, I received only text message about tracking details. there is no intimation given in mail. also, no updates given in mail till now. I think this is big fraud. do not order any item from Facebook advertisement.

              Ekart tracking id: OIPC[protected]
              Merchant: ShipStreak
              Ekart Logistics customer support has been notified about the posted complaint.
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                N
                Nancygoyal97
                from Tinsukia, Assam
                Sep 4, 2023
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                This is not the first time I am facing the issue
                It's been the third the ibam facing the same issue with prepaid orders i place
                Ekart Update : Roadster Women Pink ...+1 more with tracking ID MYSP[protected] from Myntra, will be delivered before 9pm today by Ekart delivery executive (call [protected], PIN 103).
                This is the msg which I received on 2nd sept and they marked my product as delivered without informing me
                And today it's 4 sept I have not received the product yet
                And now he is not answering my calls too
                Very very cheap service
                Highly disappointed
                I am also sharing the contact number of the person whom I called
                [protected]
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Y
                  Yuig
                  Sep 4, 2023
                  Sep 8, 2023
                  This thread was updated on Sep 8, 2023
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                  Wrong product Ekart Partner Fraud

                  R Ekart Customer Care Team
                  I have purchased the following item through Brand Fusion now, the earlier name of faction hunt with COD of four shirts. They turned out to be fraud and they sent two old used shirts with news paper, their website is fraudulent and their customer care number is not working. I have sent the compliant email and they have not even acknowledge
                  They are your Ekart logistic partner, pls provide...
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                  S
                  Sayyeda Huda fatima
                  Sep 4, 2023
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                  Address: Vajrahanuman near shetty hotel
                  Website: LinkedIn

                  Please refund my amount I ordered dress of totally 3000 but got the dresses of 200 plzZ refund my amount
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    Ananya Deshkar
                    Sep 3, 2023
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                    Wrong delivery of item

                    Address: Samriddhi PG Girls Hostel, UAS, GKVK, Bengaluru-560065

                    I had ordered for Adjustable cargo pants from fastlane tracks, an online purchase through instagram. I had applied for option of COD which was worth Rupees 999/-.
                    On 2nd september 2023, I recieve a message from Ekart Logistics about delivery of Mens t-shirt. I assumed that mens t-shirt is an typographical error and the product must be the cargo pants which I had ordered since the price of both were Rupees 999/-
                    The packing...
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                    yashyadav123
                    Sep 3, 2023
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                    My delivery date was on 2 September and today is 3 September no response from them, they will probably cancel my order and force me to rebuy it with higher price . This is mental harsment.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      K
                      Kashishagg
                      Sep 2, 2023
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                      Fake COD order

                      I haven't ordered anything through ekart or flipkart. But I'm getting Fake Cash on Delivery order worth Rs.999 claiming to be mine from the past 2 days. When i told the delivery person that it's not mine and he should take it back, then he asks me to share some code which is sent through sms. I haven't provided him the code due to security reasons....
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                      A
                      [email protected]
                      Sep 1, 2023
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                      FMPP[protected], order no
                      Was out for delivery from last 7 hours and making us wait for exchange delivery and now they are telling us to take the order from the office and are misbehaving, no. Professionalism, very unfortunate and disappointing from Such a big courier company, worst experience
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        R
                        Ranbhisemahi
                        Aug 31, 2023
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                        My Parcel is out for delivery since morning I'm contacting him for parcel related query the delivery agent is not responding to my calls .. this is not a professional behaviour from your side
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          axiph9507n
                          Aug 29, 2023
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                          Resolved

                          I did not receive my product but got a delivery confirmation notification
                          Aug 29, 2023
                          Complaint marked as Resolved 
                          not resolved
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                            J
                            Jameson Debbarma
                            Aug 27, 2023
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                            Address: Agartala

                            An order was made on 14 august 2023 from flipkart. Order ID OD[protected] was paid from flipkart pay later. The ekart delivery boy instead of pre-paid delivery took the cash on delivery through his google pay. The amount was rs 4019.The name of the delivery boy was Rajiv Das.

                            This is a pure case of fraud against customer. As a customer I need to get justice against this fraud activity and get my refund back.

                            Delivery boy contact no. [protected]
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              M
                              Megha3456
                              from Jalandhar, Punjab
                              Aug 26, 2023
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                              Address: jalandhar

                              I ordered a product from Myntra. E-Logistics was responsible for the delivery in jalandhar at my adress. The delivery guy didnt deliver the product to me and marked it delivered. I contacted him within 5 minutes after the app updated delivery status to delivered he accepted that he made a mistake and would deliver the order next day. But he didn't and i couldnt contact him on his number anymore.
                              Date of incident: 24 August, 2023
                              Delivery Man phone Number ( owned by company i guess): [protected]
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                                G
                                [email protected]
                                Aug 26, 2023
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                                Address: 276204

                                My product is wrong
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