Ekart Logistics Complaints & Reviews

I have ordered wrongly from shopze website and there is whats app message from ekart about the shipment. I want to cancel my order shipment. my order trackid is STOC[protected]. Please cancel order shipment.

I had placed an order online from Flipkart on August 12, 2023 for 1 quantity of Redmi Note 12 PRO PLUS 5G phone with specification of 12 GB RAM and 256 GB memory. The payment was made online through CC along with the exchange discount for the old phone. The order was to be delivered on August 13, 2023.

I would like to raise a complaint against the delivery person from Ekart services for EKART ORDER/TRACKING ID FMPR[protected].

The Delivery person was very rude and arrogant. I had asked him a few questions politely, however he was very rude and said if you want to take the delivery take it otherwise I am leaving as I have other work to do and I don't have time. When he checked my old phone (for exchange) and there were some issues and I paid the extra amount of 2050 online he handled over the delivery and then when I asked him to unbox/wait till I unbox and check the product(As per the instructions mentioned in Flipkart), he was not willing to wait and he said it's not out duty and was rude again and was going to take the product along with him without making delivery. I was forced to give him OTP without even unboxing and checking the product.

Kindly take strict action against him as he told me upfront to do whatever u can and even asked me to raise a complaint against him and he was pretty sure that there will be no action taken against him . He said that nothing will happen to me and I wl continue being the same way I am. Also he asked for my name and he said he will make sure that in future there is no Ekart delivery service given to me.

Such unprofessional behavior is not expected from a reputed organisation. Request you to solve this issue at the earliest and please make sure that the delivery person does not harm me in future. Also please make sure that whatever orders I make in future are delivered on time without an inconvenience.

I ordered a product from myntra and the item arrived has arrived at my nearest hub but it didn't got delivered on 12 august, as i'm writing on 13th i still didn't got my item

myntra's customer care didn't provided me enough resolution and ekart doesn't have customer care number

very worst delivery services

Dear Customer Support Team,
I placed an order for a MasterLander 2.0 (Order Number/Tracking ID: NMB[protected]), but unfortunately, I received a different item instead.Upon receiving the package, I immediately noticed that it did not contain the MasterLander 2.0 as expected. The item I received is HIGH HPROTECTION QUICK COATING SPRAY. This is a clear deviation from my original order, and it has caused inconvenience and dissatisfaction on my end.I kindly request you to urgently address this matter and provide a solution to rectify the situation. I would like to receive the correct item, the MasterLander 2.0, as per my initial order. Alternatively, I would appreciate a prompt refund or an arrangement for a replacement to be sent to me without any additional charges.

I ordered 301ltr fridge from flipkart and it is a open box delivery. They showed me opening the box... The fridge has dent on it and i asked for replacement instead they cancelled my order. I bought that fridge in sale with approx 9k discount and now because of your lazy executive fault, my order got cancelled and wrote a lie about the reason of cancellation on flipkart page.

I have played my order on 6th August from WowSkinScience and it was supposed to be delivered on 11th August. But till now it has been on their Anand Vihar warehouse and whenever I tried calling them they are not picking up the calls. The delivery agent denies and call and put fake reasons that the customer was not at the location or the number was wrong. This is not the behaviour I expected from such a company. Very disappointed.

I ordered product from the flipkart on Friday it's shows me one day delivery but till now not received

I have ordered 1999 worth price speaker but delivered 300 worth price speaker and have not taking any action or solution doing fully frauds with customer.

One of delivery agent of EKart has called on 12.08.2023 and informed that a parcel from Ekart is to be delivered. He asked for COD payment for parcel tracking ID PYC[protected] . So, COD payment was done on trust of Ekart. I was not at home . However, the delivery agent asked for payment throught PhonePay number [protected]. So payment of Rs.754 was done. I thought it may be ordered by my family member. However, on reaching home, it was confirmed that no one has ordered such item. The product is in damaged condition. Neither any shop name nor any company name is reflecting inside packaging. It seems that my address and contact number is misused and some fraud is going on. Therefore, you are requested to provide details of the seller shop name/company/website from where it was sent to EKart for packaging, so that further complaint may be raised.

No cal in delivery boy

I had ordered a pack of Cargo jeans about a week ago and today 11/08/2023 an ekart delivery man had came to deliver me that parcel. Later when I opened it there was only one jeans and it was old and dirty and wasn't the one which I had ordered.
I'm so dissatisfied with your service
And i would like you to come and take back that jeans and refund my money back.

I placed an order of Vitiligo Relief Ointment online from Limbana shop on 7th August 2023. Which I have received on 9th August 2023. The delivery boy who came with the order. He sent a Ekart message of order cancellation Instead of order delivery, on my mobile and asked for OTP 7263. Not paying much attention to the message, I gave the OTP to the delivery boy and also paid Rs.700 in cash to him. When I opened the parcel, there was some other stuff in it and neither was there a bill in it. And the message that I received was the message of order cancellation, which I could not read carefully at that time. Kindly refund my 700 rupees by taking action on the delivery boy.
My order Tracking Id is SRBC[protected]

Sir i order shirt combo pack of 500 but thise deler given dameg dress of 2 combo pack 200 rs please return thise product you are given and refund my money

I have ordered trackpants from flikart (shipment # FMPP[protected])which is to be delivered on Aug 07 2023. On 7Aug i haven't got any call from ekart delivery executive, but got a msg ' We tried reaching you. please call delivery executive today on [protected] PIN 161'. I have checked the status next day, it is showing as product delivered. I check with my neighbors as well even they didn't take it. The address that I gave is very precise and correct. They didn't even tried the delivery attempt on next day but simply marked it is delivered which is very irresponsible. It is a prepaid order. Please do the needful. I have checked the status of my order in ekartlogistics.com. It is showing as delivered but it is not delivered.

Hi,
Tracking ID BHJC[protected] from Bhejooo,
I ordered a *dress from Flipkart,
but instead I got * worn out saree which are dirty and old, it was COD and amount was same as Flipkart product. I would like to request them to come and collect the item and refund my amount which I sent to the delivery boy as cash on delivery for unordered product delivered to me, it a complete Fraud which is coming in notice now. Looks like Ekart is also working along with them to deliver the fraud products and sharing the customer data with fraudster.

Hi,
Tracking ID BHJC[protected] from Bhejooo,
I ordered a *Kurta set dress from Flipkart,
but instead I got * worn out saree which are dirty and old, it was COD and amount was same as Flipkart product. I would like to request them to come and collect the item and refund my amount which I sent to the delivery boy as cash on delivery for unordered product delivered to me, it a complete Fraud which is coming in notice now. Looks like Ekart is also working along with them to deliver the fraud products and sharing the customer data with fraudster.

I would like to file a complaint regarding a delivery done by ekart logistics yesterday (8/8/2023). I purchased a watch from Flipkart and the delivery guy asked for my location during delivery. I wasnt there at my place and asked him to deliver it to my house. As it was a prepaid order, as I normally do, I gave my OTP for order as I was made sure that he reached my location. After that, Flipkart shown 'product delivered', while my product did not reach my location. Please take this matter into serious consideration. Atleast issue a refund for the same. I received a terrible response from the delivery office.

Exchange offer me mobile order Kiya tha, [protected] nomber ka delivery boy apne ek sathi ko lekar aye

Mobile ka battery 3 month pahle badla gya tha

Mobile ko no any issue karunga, iske liye mujhe Rs 1200 de do kaha gya,
Kintu mere mobile me koi problem nahi hai to apko kaise kyu du kaha to mobile ko bent aur body comming out show karke exchange value Rs 2400 less kr diya gya

Flipkart me complain krne par delivery reattempt kerne kaha gya
Lekin reattempt nhi Kiya gya
Aur return kr diya gya

Hello
Mai exchange me mobile order Kiya tha
[protected] ye delivery boy delivery Dene aya

Exchange mobile lene ke liye koi machine lekar nahi aya tha

Mobile ko no issue karne ke liye Rs 1200 ka demand Kiya gya, nahi Dene par mera mobile ko bent aur body damage show kar exchange value Rs 2400 kam kar diya gya.

Yadi mobile bent hota to screen gaurd lagane par guard crack ho jata, ya air aa jata, lekin Mera mobile me Aisa problem nahi hai

Nivedan hai ki pera parcel ke liye delivery reattempt karne nivedan hai

I ordered a product on Flipkart worth 500 RS and I got diff colour and not proper working and I returned it first time. He come to pick up and not pick up that said that it's colour is diff. I requested to return it again 2-3 times but many time he doesn't come and cancle bcs item mismatch or come and doesn't pick it up. I faced a very large problem. And I decided to learn him a lesson. After this I contacted customer care and he arranged a replacement for me but again he doesn't pick up and said that it is a big packet but your packet is small. What is this logic. By mistake I've gave him OTP and didn't get my product. I was very angry. But what can I do. And finally I contacted costomer care again and she arranged a pickup again for me. And after some time I am filing this complaint. Please help me and peoples like me. I am from hindaun city. Plzz contact your service center and help me