Ekart Logistics Complaints & Reviews

I placed mobile phone order number OD[protected] on[protected] from my flipkart account. Whose delivery date was[protected]. But no delivery was done by ecart and the next day when I went to ecart office and inquired, they told that this order has been canceled by our staff. For which the ecart head accepted the mistake of his staff and asked to re-order. But till now I have not received any refund and now the price of that product is more than before. I want my refund with compensation for such wrongdoing of ecart service. Otherwise I will file a case against ecart logistics in consumer court.

Hi! For some reason i couldn't received otp in my phone no. Even after trying many times. And my parcel was kept on hold. The delivery person told me to contact the company where i place the ordered, which i did and they refer me to contact their delivery agency and today they are attempting to deliver my parcel again. So i am writing this in a hope that you would come up with the solution to my problem. My order is from other company not from Flipkart.

Worst product i've ever seen.
They took Rs.849 from us but the product is not even worth of Rs.100. The material of saree is so different from the picture they posted.

I had ordered a purple kurta pant set from Dress Vista - Order No. 1848 dated 15-5-23. However on 20-5-23 a red sari was delivered. I had paid the delivery guy the amount Rs. 799. The tracking ID is WSPC[protected] and was delivered by an EKART Service Partner.

I order 2 little angel daiper and delivery date was 19 may delivery boy didn't call me and delivered the parcel i didn't receive the parcel but it show delivered i contact flipkart but he say place a new order because your order cod we can't help in there please contact the delivery boy who did this and tell to give me my parcel order no OD[protected]
Second order no OD[protected]

My tracking no. PTMP[protected]. it's shipped on 17th may, from 17 may showing dispatch to motherhub faruknagar, after that no update even after 3 days, why?

My email id [protected]@gmail.com

I ordered a product from Flipkart.
According to Flipkart my order will be delivered by 18th of May 2023 but I still didn't get the order. Today is 20th of May 2023.
My tracking I'd FMPC[protected]

I have ordered LG AC from flipkart and now having problems to return the product but ekart don't pick up the product and canceled my return bcz of that my refund is not initiated.

Ekart logistics person doesn't receive my call and not responding regarding my problem of pick up..

He have give wrong feedback and canceled My return process..

I had ordered a combo of tops form topsntunic.shopline.com with order ID TONTP21633. I had received jeans instead of tops and the ship was from denim zone new Delhi. I did not find the customer care number on the ekart website. I want to return my product but there is no any option for that.

Hi team,
The delivery agent named Durgesh who threatened me on call that why I ordered the product.
I told him that I don't want to took the product because the order was created by mistake.
So is this a way to talk with customer..
Is this your services??
Took some action on this agent named Durgesh and whose contact number is [protected].

I am writing to register a formal complaint on your website regarding the misrouting and delayed delivery of my order by Ekart Logistics, which was placed through Flipkart. I am deeply dissatisfied with the substandard service and lack of professionalism exhibited by Ekart Logistics in handling my package.

The timeline of events clearly showcases the mishandling of my order:

On Wednesday, 17th May, at 1:50 am, my item was received at the nearest Ekart Logistics hub in Farukhnagar.
Subsequently, at 3:51 am, the item arrived at a Flipkart facility in Farukhnagar, indicating that it was on track for delivery.
Shockingly, at 5:47 am, the item was misrouted to New Delhi, despite being already in the correct location.
The item then arrived at a Flipkart facility in New Delhi at 9:14 am on the same day.
However, instead of being dispatched for delivery, it remained at the New Delhi facility until the next day, 18th May, at 8:04 am.
On the expected delivery date, 18th May, I received a notification stating that the delivery could not be made and would be delayed for the next three days.
To add to the frustration, on 19th May at 5:01 am, the item left the Flipkart facility in New Delhi, further prolonging the delay. The estimated delivery date has now been extended to 21st May.
This sequence of events clearly indicates a serious mishandling of my order by Ekart Logistics. Not only was my item misrouted to the wrong location, but it has also caused a significant delay in the delivery, which contradicts the initial promised timeline.

I would like to bring to your attention the inconvenience and disappointment this delay has caused me. I placed the order with the expectation of receiving it by 18th May, and now I am compelled to wait until 21st May, which has resulted in unnecessary frustration and inconvenience.

I kindly request your intervention in this matter and urge you to take appropriate action against Ekart Logistics for their negligent behavior. I expect them to rectify the situation promptly by ensuring the immediate delivery of my order without any further delays.

Furthermore, I would appreciate receiving compensation for the inconvenience caused, as well as an assurance that such incidents will not be repeated in the future. Ekart Logistics must be held accountable for their failure to meet the promised delivery timeline and their misrouting of my order.

Thank you for providing a platform for consumers to voice their grievances. I trust that you will address my complaint and facilitate a resolution in a timely manner.

Tracking ID:
FMPP[protected]
i got a brandless wrong item with different colour product and when i bring it for the return the delivery boy refuse to picup it and he told me to bring the oneplus brand but i can't belive that i got brandless then where should i bring brand

Ekart services does not deliver order on given time their staff are not telling proper information my order I'd FMPP[protected]
They told me that your order is not in my warehouse
Staff behaviour is too bad

This is the tracking Id of the order SRTP[protected]. It is showing that they delivered the order, but in actual they not. I didn't received that order till date.

Combo of watch of 2 but I did not receive the same which I order my order ID is 1638 369 and my reference invoice number is PX 1638369

I hve plce an order of three tshirt but deliever a wrong items even that two shirts is also damage in a list its written 3 shirt but thre it was only two shirt even all rhe two shorts are damge kindly call me [protected]

Sir my shipment PCMP[protected] was picked up on 28th April. At the delivery, customer was unable to receive the OTP. After that I requested PICKRR which is aggregator to RTO the shipment. Now in the tracking status the shipment is showing as delivered to seller whereas I have not received. When I mailed this regarding to PICKRR they said it will take 10 working days. It has been almost a month now and customer is waiting for the order. I searched on the internet. Ekart doesn't have any customer care. Where do we contact? Request you to kindly provide a contact number of let us know where the parcel is. We will go and collect the parcel ourselves.

Sir,
Continuosly i am facing problem by fatehpur courier team as items shows delivered but item still not recieved. Below mention ekart logistics numbers are missing from fatehpur team and no call or otp send to me .
FMPP[protected]
FMPP[protected]
I was very happy by Ekart but fatehpur team make me unhappy.
Sir, request you to take necessary action regarding this issue created.

Satendra singh patel
Mob-[protected]
Mail id- [protected]@gmail.com

I ordered a product from Flipkart, that product was supposed to be delivered on 17th May but I ordered it on 15th, but I did not receive that product.I want the product with the details
hindustan herbal Sfido Big36, Body Whitening, Smooth
FMPP[protected] this is tracking id.

AWM No FMPC[protected] logistics team was suggested by my book return and refund But not a pickup by my product for 10 days above