Ekart Logistics Complaints & Reviews

I filed a return request of the product on 23/4/2023 and the very next day pickup boy picked up the product ie on 24/4/2023 and after asking some questions related to the product he told me he has updated the pickup and took the product with him and after some time i got a text that the pickup is canceled due to product mismatch and I haven’t got my refund also
He took the product with him and also approved the pickup but i got a different text that the product pickup is canceled

I had ordered a phone from flipkart which was supposed to reach me by Sunday (7th May). Unfortunately it did not and the delivery agent said he couldnt deliver it as the technician required for exchange orders is not present. However, he said it would be delivered the following day.

The next day (8th may)i spoke to the newly assigned agent and he said i wont be able to deliver it in the first half. I requested him numerous times as i needed to go to office. But it did not happen. I tried calling him more than 20 times but he did not take my calls. His phone was often busy and said waiting, so i know he was available and answering other calls.

Today (9th may), its the same story and no one is answering my calls. Flipkart customer care is useless and literally does nothing apart from extending the resolution date. Ekart customer care contact points do not exist, However, i did come across a number which labeled itself as an ekart hub but is probably running the zoho customer assist app scam. ([protected]).

My questions are:

Where is my product?
When will I get it or will I ever get it?
Why can't i get it if its out for delivery everyday?
Why isn't anyone taking my calls?

I can't even my order as flipkart says its not possible since its out for delivery.

I am a plus member of Flipkart I ordered product on daily basis, recently I have ordered a red chief shoes which was the used product that I have received in addition I was damaged.many times I have raised return request but they (Executive of Flipkart) not picking up my product it’s been a 1 and half months
address of Ekart : Maharajganj jaunpur 222145

Dear Ekart,

I received my order from one of your delivery boy named pardeep ([protected]) but parcel received by one of my family member who didn't know about this online shopping. Package I received not as per my order package. It might be possible that shuffling of parcel or removing so some quantity done by your delivery boy because payment transfer to your delivery boy mobile no i had sceenshot of that also or by the vendor. You are requested to take the needfull action on the urgent basis, if it not done by your delivery boy than you are requested to provide detail of vendor with their address.

Ekart tracking id=NMBC[protected]

I am raising this complaint to report an issue we have faced with Ekart Logistics. We have received two orders which were not ordered by us. When we confirm that parcel was not ordered by us, they send a cancellation code to Mobile which they ask to share. We are not sharing any code received on Mobile as we think this can be part of a fraud. These orders are being sent against my Wife name Kiti Dnyanesh Mantri. Below are two tracking IDs
OIPC[protected]
OIPC[protected]

Delivery boy is not answering my call and he is not taking my return and replacement it's paid and I need my order please do needful now I m out of station please deliver the given address.i tried to contact his personal no.he is not picking the call.i send so many messages he seen and he not replied.my friend call him he told he can't deliver and take return.plze do the needful.

I order one Home theater the delivery guy told me he will not deliver to home so I went office and collect the item .when I opened 2 speaker was damaged so I gave replacement now the item came he is not delivering to my home address now m in UAE so my friend call the delivery boy but now also he is not coming & taking the return and delivery I already paid 4000 . I need the Delivery today .how this delivery boy can say like that he cannot take return & he can't delivery.

Item was ordered Thorug Flipkart delivery date was may 8th received call in morning and then we marked the item as delivered no item received... Delivery boy block my number worst candidate worst logistics in india

FMPR[protected] this is the tracing id and my product was picked up today 10:45am but still its status is not showing in my flipkart account. when i track this it show only out of pickup

The order with tracking ID WSPC[protected] has been received damaged, I want my full refund against the parcel.

The delivery boy didn't take moy exchanging mobile phone . He says that my phone has dents. But my phone has minimal line no dents . That's why he asked me, i have to pay 1300 to get the mobile. I have exchange mobile on flipkart earlier, but this time i faced a worst experience, although my mobile is totally freash condition the delivery boy did it to me. He says me to if I don't want to give money then i have to cancel it by calling him and told him that I'm happy with my own device and not want that mobile now. The delivery boy did it to me totally wrong . I have never faced this kind of problem with Amazon quriar service. Because they don't use 3rd party qurier service . I have been a genuine customer of yours but You guys are totally unethical service. Very bad experience.

I am order a two smartwatch combo but i have received a local watch so i have cancelled the order and refund my money and solve the problem

I would like to bring into your notice that i am facing lot of issue with flipkart and E kart services. This is 4th time that i have ordered and not received my product. It is really frustrating to get this kind of service from a reputed brand. Earlier also this E kart people had mentally tortured me with my delivery.
My location is also very easy to access. Amazon easily deliver product in my home than why not flipkart????
My order id is OD[protected].
Ekart Tracking id- FMPP[protected].

Recently tracked the parcel and it is in titwala hub which is just 15 min away from my home, yet they are sending back my courier to thane hub without even trying a delivery attempt.

please help me to get my mobile urgently.

I have purchased a cycle from flipkart and the installation to done today I.e. may 7, 2023 by 12 pm. We are waiting since 5 hours and we are not able to go outside because of waiting for this task. It's too much ridiculous that no one is responding to calls and the calls are disconnected mANY TIMEs. It's not a professional behavior, installation time should be accurate and it could he variable by 30 mins to 1 hours but nor for the whole day on the day of holiday. CUSTOMERs who are working, have to do many household task on weekends and we are waiting for this ###.

Very waste delivery 🚚 dont go for ekart my order is delayed because of ekart very bad delivery experience even they didn't providing contact of the team useless ekart go fpr for another

Shipment id SRTC[protected]
Cod parcel
Parcel recieved my custumer and paid to courier boy

But coureir boy show rto

We book a phone from Flipkart ekart courier.
Expected delivery date is 5 may but automatica delivery branch reschedule date to 8 may 2023. Its a second time.. very very very bad service from ekart. We will never booking in ekart logistics.

Bad service

My order no is FMPP[protected]... i m not able to track my order...

I work in ekart at srivilliputhur branch i resigned my job before 2months but still now i dont get my salary please help to get my salary...

Product of flipkart undelivered till date and status shows delivered. Got cheated by your Ekart logistics. i have raised lot of complaints
[protected]