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Ekart Logistics Complaints & Reviews

www.ekartlogistics.com
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Updated: Dec 1, 2025
Complaints 5423
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225
Unresolved
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 70

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A
Abhijit Agambare
Mar 23, 2023
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Product duplication

Address: At Post Yeli Ta Omerga Dist Osmanabad Pin 413604

Recently we ordered a product from flipkart but it got cancelled due to unknown reason 4 days later suddenly we got a call from ekart delivery boy for a parcel and we paid him and collected the order when opened it was completely different product but he collected the same amount from the original flipkart product which got cancelled....
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Return scam
Mar 22, 2023
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Address: ward no.05 khera,Rudrapur

Return Id -[protected], e-kart person not come for pickup since last 2 month and cancel return by himself, he did it three times . scam doing by e-kart.
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    R
    Return scam
    Mar 22, 2023
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    Address: ward no.05 khera, Rudrapur

    Flipcart accept return but e- kart pickup person did not come for pickup. expected date 22 march but no one come for pickup. very very worst service. dont buy anything from flipcart or e- kart both are scammer..
    +2 photos
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      C
      Chrys
      from Mumbai, Maharashtra
      Mar 22, 2023
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      Resolved

      Package to be delivered in same city misrouted 5 times in a week

      The package (SRTP[protected]) was picked up on the 10 of March from the seller and I was given an estimated delivery date of 11th March.

      While tracking my order on Shiprocket and then on the Ekart website I noticed that the package was sent to the wrong Ekart hub(Chembur) and was misrouted. On 11th March it was updated that the package was being sent back to the Ekart Mother hub. I assumed that it would be then redirected to...
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      S
      Sushan pashi
      from Gorakhpur, Uttar Pradesh
      Mar 22, 2023
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      Address: Gida gorakhpur

      I had ordered my parcel which was supposed to be received on 20 March, but yet not received and my tracking number SRTP[protected] i need my delivery fast
      Ekart Logistics customer support has been notified about the posted complaint.
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        T
        TestTarun
        from BILASPUR, Uttar Pradesh
        Mar 22, 2023
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        Hi sir/ma'am,
        I received a parcel with defective jeans which are dirty and are used, they also smell very bad. I request you to please refund my money back and stand for your commitment to your customers.
        With regards
        Tarun Munjeti
        +1 photos
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          A
          Abhi2427
          from Jharsuguda, Odisha
          Mar 22, 2023
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          Address: Mudrajore

          In my location delivery person did not delivered product to home. When a percel is come we have to go 4 km away from home then what is the service you provide home delivery or ekart office delivery.
          Please it's my humble request to solve the problem.
          Ekart Logistics customer support has been notified about the posted complaint.
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            P
            Pop1999
            from Dibrugarh, Assam
            Mar 21, 2023
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            Address: Duliajan

            I would like to share that I had a return requested on 17th March 2023 return ID MYNR[protected] but the delivery boy refused to take the product he said that the price tag is missing but I got the product without the price tag so I connected to Myntra as the order was placed from myntra and raised a complaint against it, they resolved the issue and rescheduled the pickup date on 20th March 2023 but the delivery boy didn't call me for any kind of pickup related information nor came for the pickup instead he kept cancelling my return request again and again with any proper reason from 20th March to 21st March.
            So, I request to kindly look into the matter and do the pickup as soon as possible.
            Ekart Logistics customer support has been notified about the posted complaint.
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              V
              Vinuta Bondade
              Mar 21, 2023
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              I am Vinuta, I have received an unordered product and was given as cash on delivery. The product is defective and is in worst condition. They have ordered unwanted product.
              Ekart Logistics customer support has been notified about the posted complaint.
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                P
                Pinky dedha
                Mar 21, 2023
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                I want to return it I received a wrong defective item
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  Rahulkod
                  from Badnawar, Madhya Pradesh
                  Mar 21, 2023
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                  Address: Joshi Medical stores badnawar, Bus stand road badnawar

                  My courier product not received me and rejected courier boy
                  Delevery date product not received me courier boy rejected
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    T
                    Tobia
                    Mar 21, 2023
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                    I am unable to receive otp from ekart side on my myntra order
                    Order id Order ID # 1230898 [protected]
                    Order ID # 1230898 [protected]
                    The delivery personnel has tried multiple times.The registered number[protected] is already active and also has received previous sms from ekart but not received the otp for this order otp despite multiple tries.

                    Please help on this other wise the order will get cancelled.
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      T
                      Tanuja Redker
                      Mar 21, 2023
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                      Address: Aakash manufacturing company,PLOT NO b3/B4,NESAI INDUSTRIAL ESTATE,MARGAO GOA.

                      Hi..Had order through facebook following items:
                      sofa cover 2 nos (1seat set)
                      sofa cover 1 no (3 seat set)
                      vide order date march 13th'2023
                      invoice no.Sd2404
                      cod rs 2397/-

                      ekart no.Nmbc[protected]

                      have received two curtains instead of above

                      i want my refund
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        D
                        Dokku Nagaveni
                        Mar 20, 2023
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                        I received one item on COD which I haven't ordered delivery boy taken money he left. I want to return that item and I want my money back. I am treated this one fraud delivery. and my tracking I'd is SSLC[protected]. I want to talk with customer executive person and I want to complaint on cybercrime police. If I dnt get any immediate response.
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                          R
                          Randhir70
                          Mar 19, 2023
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                          Address: Baligarh garden mithanpura muzaffarpur Bihar

                          I want compensation from Logistic services against arrow blazer id For compensation against arrow blazer id OD[protected]
                          Due to logistic services my pickup cancel 14 times within three months
                          So I want compensation from muzaffarpur Bihar logistic services @1000 per day from my purchases date
                          +1 photos
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                            G
                            gandla krishnachaitanya
                            Mar 19, 2023
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                            My tracking I'd : FMPP[protected]
                            On 14th i was booked the item till date it was not received one of the worst services i have everseen
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              S
                              susant00
                              Mar 19, 2023
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                              Address: Kmr jahnvi castle,bowenpally hyderabad

                              Hello team, my no. Is [protected] susanta kumar sahoo. I ordered from flipkart Order ID - OD[protected].i retuned this product pick up boy came on 5th march 2023 and pick up my watch and say after 2hrs. you will get msg but that boy Name is S A Amruth Raj cheating with me from your side not received yet my refund also pending. That boy also fraud 2times before 8month and i complained aslo. This boy also delivered one more product on13th feb.Please take action against him and refund my payment.
                              +2 photos
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                                S
                                Shakthi1993
                                from Chittoor, Andhra Pradesh
                                Mar 18, 2023
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                                Hi team, i have placed order of clothes rs 3000 on January..it got delivered but the old and torned clothes not the ordered clothes ..we tried to place the return and have raised concern with ekart chittoor, they said they have been investigating the issue .after two months they are informing that it's not refundable please help us solve the issue . We need help in returning back the money
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  Z
                                  zaph
                                  from Kohima, Nagaland
                                  Mar 18, 2023
                                  Jun 14, 2024
                                  This thread was updated on Jun 14, 2024
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                                  Customer service

                                  Address: AG Colony Tsiepfutsiepfhe, kohima Nagaland

                                  Ekart is the worst courier service ever. The customer care doesn't answer to calls, neither reply to emails. The product i ordered was returned back because Ekart felt lazy to reach me citing address problem which the address was perfectly fine. And the worst part was the delivery agents at Ekart, kohima, Nagaland are extremely rude. So it will be good if the courier service stops operating. The customer are facing unnecessary harrasment....
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                                  Karthik mahesh
                                  from Ambala, Haryana
                                  Mar 18, 2023
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                                  Address: 25 army air defence, topkhana bajar .landmark topkhana ..near 9 takairforce near topkhana bajar ambala,133001

                                  Sir ..,
                                  Iam collected my items..
                                  But this items is not working...
                                  Kindley Please return my payment ya/ please new item...
                                  Thanku sir ...
                                  Ekart Logistics customer support has been notified about the posted complaint.
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