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Ekart Logistics Complaints & Reviews

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Updated: Feb 27, 2026
Complaints 5507
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228
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 75

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S
susant00
Mar 19, 2023
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Address: Kmr jahnvi castle,bowenpally hyderabad

Hello team, my no. Is [protected] susanta kumar sahoo. I ordered from flipkart Order ID - OD[protected].i retuned this product pick up boy came on 5th march 2023 and pick up my watch and say after 2hrs. you will get msg but that boy Name is S A Amruth Raj cheating with me from your side not received yet my refund also pending. That boy also fraud 2times before 8month and i complained aslo. This boy also delivered one more product on13th feb.Please take action against him and refund my payment.
Ekart Logistics customer support has been notified about the posted complaint.
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    S
    Shakthi1993
    from Chittoor, Andhra Pradesh
    Mar 18, 2023
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    Hi team, i have placed order of clothes rs 3000 on January..it got delivered but the old and torned clothes not the ordered clothes ..we tried to place the return and have raised concern with ekart chittoor, they said they have been investigating the issue .after two months they are informing that it's not refundable please help us solve the issue . We need help in returning back the money
    Ekart Logistics customer support has been notified about the posted complaint.
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      Z
      zaph
      from Kohima, Nagaland
      Mar 18, 2023
      Jun 14, 2024
      This thread was updated on Jun 14, 2024
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      Customer service

      Address: AG Colony Tsiepfutsiepfhe, kohima Nagaland

      Ekart is the worst courier service ever. The customer care doesn't answer to calls, neither reply to emails. The product i ordered was returned back because Ekart felt lazy to reach me citing address problem which the address was perfectly fine. And the worst part was the delivery agents at Ekart, kohima, Nagaland are extremely rude. So it will be good if the courier service stops operating. The customer are facing unnecessary harrasment....
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      K
      Karthik mahesh
      from Ambala, Haryana
      Mar 18, 2023
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      Address: 25 army air defence, topkhana bajar .landmark topkhana ..near 9 takairforce near topkhana bajar ambala,133001

      Sir ..,
      Iam collected my items..
      But this items is not working...
      Kindley Please return my payment ya/ please new item...
      Thanku sir ...
      Ekart Logistics customer support has been notified about the posted complaint.
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        J
        Jahnavi123
        Mar 18, 2023
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        Product not received due to OTP problem

        I am unable to receive otp from ekart side on my myntra order
        Order ID # 1230755 [protected], tracking number MYNP[protected]
        The delivery personnel has tried multiple times.The registered number[protected] is already active and also has received previous sms from ekart but not received the otp for this order otp despite multiple tries.

        Please help on this other wise the order will get cancelled....
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        Jahnavi123
        Mar 18, 2023
        Resolved
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        I am unable to receive otp from ekart side on my myntra order
        Order ID # 1209069 [protected], tracking number MYNP[protected]
        The delivery personnel has tried multiple times.The registered number[protected] is already active and also has received previous sms from ekart but not received the otp for this order otp despite multiple tries.

        Please help on this other wise the order will get cancelled.
        Mar 19, 2023
        Complaint marked as Resolved 
        Ekart Logistics customer support has been notified about the posted complaint.
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          D
          Dhwani Soni
          from Mumbai, Maharashtra
          Mar 18, 2023
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          Complaint

          I had couriered a package from Mumbai to Karnataka. I am the seller. The package was COD. The buyer received the package but your courier guy marked it as undelivered, took the money and kept with him. Also he asked the customer to remove the sticker which has the details and the AWB number so i can’t file any complain. The customer had no idea about it and give the sticker unknowning.
          Now the courier guy is ignoring me and i have...
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          A
          Anish subba
          Mar 18, 2023
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          Address: Purnia
          Website: Ekart

          I have not receive my product, the product which was supposed to be delivered in my address and it got delivered to some other random address. even the delivery boy asked me for an otp so that he could verify that it was me and then he said that is the only option that he could forward it to my place and now it’s showing delivered but in fact I have not received my order
          Ekart Logistics customer support has been notified about the posted complaint.
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            S
            sndeepsharma880
            Mar 18, 2023
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            Sir, I ordered an item from Flipkart on 12 March 2023. And Flipkart also Dispatched it on 15 March 2023. But EKART LOGISTICS STUCK my Order . please solve my issue.Thanks

            SANDEEP KUMAR SHARMA
            Tracking ID -FMPP[protected].
            Ekart Logistics customer support has been notified about the posted complaint.
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              M
              majay6750
              Mar 17, 2023
              Mar 21, 2023
              This thread was updated on Mar 21, 2023
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              Address: Rudrapur, Udham singh nagar, Uttarakhand

              I buy a Cpu from flipcart because of warrenty registration issue i need to retrun it but when flipcart accept a retrun the E- kart cancel my retrun by themself and they did it 3 times, when i complaint to flipcart they lied to flipcart that product is damaged, e- kart person even did not come to see and he lied to flipcart about the product.
              its a matter of 2 lakh. e- kart logistics is very very bad service ever. they are doing like thug.
              Ekart Logistics customer support has been notified about the posted complaint.
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              E-kart person still not come for pickup. worst service ever.
              i tried many time return and flipcart aceepted return but E-kart cancel my retrun by itself. what the hell. e-kart behave like scammers.
              Now i again raise return and flipcart accept it but e- kart still not come for return . scammers e-kart.
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                R
                Randhir70
                Mar 17, 2023
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                Address: Baligarh garden mithanpura muzaffarpur Bihar

                I received totally different product from flipkart in last three months before
                But after 14 times my pickup cancel by only logistic services and give reason only damag product but I received totally different product arrow shirt instead of arrow blazer of amount 2483 rupees
                Details id etc attach pic of order
                Ekart Logistics customer support has been notified about the posted complaint.
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                  Y
                  [email protected]
                  Mar 17, 2023
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                  Address: Mohammadpur Majri Karala
                  Website: Ekart Logistics Surface

                  Our order was exchanged with someone's order I've to return that product so kindly return our original order
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    [email protected]
                    Mar 17, 2023
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                    Address: Mohammadpur Majri Karala plot no 4

                    Our order was exchanged with someone's order I've to return that product so please return back our original order
                    Thank u
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      S
                      sndeepsharma880
                      Mar 17, 2023
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                      Sir, I ordered an INFINIX TV from Flipkart and Flipkart also Dispatched my order from EKART LOGISTICS.But my order STUCK in one place.please Forward it . Thanks

                      Tracking No.FMPP[protected]
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        ᏗᏕᏂᏇᏗᏁᎥ ᏦᏬᎷᏗᏒ
                        Mar 16, 2023
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                        Address: Sas mohali sector 55 phase 1

                        I order realme power bank but I received a other Chinese brand power bank so please return my refund
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          T
                          Tolstoy6565
                          Mar 16, 2023
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                          Address: Kalsanka Ambagilu Rd, Kalsanka, Udupi, Karnataka 576101

                          This is the second time this has happened. Delivery is always late.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            A
                            Arfaat0
                            Mar 16, 2023
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                            I had ordered shoes from Tech Connect Retail PVT LTD but the product is not what I ordered.

                            Kindly initiate Return of the product and refund for the same.

                            Please let us know the process.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              A
                              Abhivasu
                              from Hyderabad, Telangana
                              Mar 16, 2023
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                              Address: Road 2, sivasai pg, mayuri medical shop, kphb, Hyderabad 500072

                              Im received the wrong delivery, kindly return this item, and refund my amount
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                J
                                JaiAwatramani
                                from Delhi, Delhi
                                Mar 15, 2023
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                                Address: 174 Vinoba Puri, Lajpat Nagar II, New Delhi 110024

                                We received ONE PACKET TODAY which we didn't order for.

                                Reference is Ekart/SPYC[protected]
                                Invoice # 10105 dated 11th March, 2023
                                It was on COD basis & the person collected INR 1500.
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  S
                                  Sanjana07
                                  from Solapur, Maharashtra
                                  Mar 15, 2023
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                                  The delivery guy took the return product and later cancelled the pickup. Need refund or product back.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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