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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
Complaints 5530
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Bad 😕 It seems that Ekart Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ekart Logistics reviews & complaints page 75

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S
shailesh@217937
Mar 23, 2023
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Address: VPO - JUGRAJPUR

I have booked item from Flipkart service by order ID- OD[protected] . This item was recieved on 21 Mar 23, But whenever I operate, the item was found defective. As per return policy, I launch a return request to flip kart service, the E-kart Courier Executive given massage to me on 23 Mar 23 for pick up the item till 0900 PM with tracking I'd FMPR[protected], but nobody has came and no call has been made by the courier executive, at 1030 PM on 23 Mar 23 massage by E-kart service intimated me that Pick up rejected ( Product mis-match). This false report given by E-kart service executive. Return request is now showing cancelled.
Ekart Logistics customer support has been notified about the posted complaint.
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    A
    Ashutosh Deep
    from Gaya, Bihar
    Mar 23, 2023
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    Address: Ashutosh Deep Near Hamunam mandir Shastri Nagar road no 9, Gaya Bihar - 823001 Phone number: 9693742059

    Hi

    I am Ashutosh deep I am so frustrated on this regarding I am waiting for my refund almost 20 days item is already picked up to my address and status is not updated and not received my refund I am already complained more time but resolution has not given to me. I want my money otherwise I’ll take action. Today also received the call from pickup I am already tell you item is picked up with your delivery boy.

    I have ordered iPhone 7 back cove but I have received different colour received black colour and defective also . I have returned the item but delivery boy has not pickup my item 2 times I complained the customer service with Flipkart but there is no resolution has been provided right now I am waiting long time I want my money back please take care of this

    Order id: OD[protected]
    Ekart Logistics customer support has been notified about the posted complaint.
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      A
      Arun_Kumar_Naik
      from Rourkela, Odisha
      Mar 23, 2023
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      Product ID :- FMPC[protected]

      After paying through UPI method to Ekart during COD & receiving a wrong product,

      Order is cancelled in the spot & Delivery Boy also cancelled the order,

      But the REFUND(₹12, 960) which is said to be received within 15 mins, is not yet received till now(6-7 Hours) from Ekart.
      Ekart Logistics customer support has been notified about the posted complaint.
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        K
        Kodi Mamatha
        Mar 23, 2023
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        I Received a saree on march 19 2023 which i didn't order however it was addressed to me i need to return of this product moreover it is cash on delivery i attached proofs of i received order ad payment i did my Ref No :UPI[protected]
        Tracking details:- Ekart/SSLC[protected]
        Ekart Logistics customer support has been notified about the posted complaint.
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          Y
          [email protected]
          Mar 23, 2023
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          Address: Mohammadpur Majri Karala plot no 4B

          My order was exchanged with others order. My orderd product was exchanged with someone's order.So, deliver my corect and original orderd product.
          Ekart Logistics customer support has been notified about the posted complaint.
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            K
            Kodi Mamatha
            Mar 23, 2023
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            I received a saree on 19 march which I didn't order. However, it was addressed to me. I need a return of this product. Moreover, it was a Cash on Delivery product.
            Ekart Logistics customer support has been notified about the posted complaint.
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              N
              Navnu
              Mar 23, 2023
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              I ordered Boat Rockerz 255 Pro Navy Blue (Order ID: 4497737) from the website on March 19, 2023 (Sunday). The expected delivery date was March 21, 2023. However, there was a delay and I got a message in the morning today (March 22, 2023) saying it is out for delivery. I got a call from a delivery agent from E-kart at 2:17 pm today asking for the OTP. I gave him the OTP. It was supposed to be delivered to the security guard. However, I went to collect the order from the gate and realized that the package has not been delivered at the gate. It still was showing out for delivery on the tracking link. I called the delivery agent and he said he delivered it in the afternoon. As soon as I cut the call, I get a message showing the package has been delivered. Now, the delivery agent is not answering the call and the package is still missing. Please sort this issue out as soon as possible.
              Ekart Logistics customer support has been notified about the posted complaint.
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                A
                Abhijit Agambare
                Mar 23, 2023
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                Product duplication

                Address: At Post Yeli Ta Omerga Dist Osmanabad Pin 413604

                Recently we ordered a product from flipkart but it got cancelled due to unknown reason 4 days later suddenly we got a call from ekart delivery boy for a parcel and we paid him and collected the order when opened it was completely different product but he collected the same amount from the original flipkart product which got cancelled....
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                R
                Return scam
                Mar 22, 2023
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                Address: ward no.05 khera,Rudrapur

                Return Id -[protected], e-kart person not come for pickup since last 2 month and cancel return by himself, he did it three times . scam doing by e-kart.
                Ekart Logistics customer support has been notified about the posted complaint.
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                  R
                  Return scam
                  Mar 22, 2023
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                  Address: ward no.05 khera, Rudrapur

                  Flipcart accept return but e- kart pickup person did not come for pickup. expected date 22 march but no one come for pickup. very very worst service. dont buy anything from flipcart or e- kart both are scammer..
                  Ekart Logistics customer support has been notified about the posted complaint.
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                    C
                    Chrys
                    from Mumbai, Maharashtra
                    Mar 22, 2023
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                    Resolved

                    Package to be delivered in same city misrouted 5 times in a week

                    The package (SRTP[protected]) was picked up on the 10 of March from the seller and I was given an estimated delivery date of 11th March.

                    While tracking my order on Shiprocket and then on the Ekart website I noticed that the package was sent to the wrong Ekart hub(Chembur) and was misrouted. On 11th March it was updated that the package was being sent back to the Ekart Mother hub. I assumed that it would be then redirected to...
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                    S
                    Sushan pashi
                    from Gorakhpur, Uttar Pradesh
                    Mar 22, 2023
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                    Address: Gida gorakhpur

                    I had ordered my parcel which was supposed to be received on 20 March, but yet not received and my tracking number SRTP[protected] i need my delivery fast
                    Ekart Logistics customer support has been notified about the posted complaint.
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                      T
                      TestTarun
                      from BILASPUR, Uttar Pradesh
                      Mar 22, 2023
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                      Hi sir/ma'am,
                      I received a parcel with defective jeans which are dirty and are used, they also smell very bad. I request you to please refund my money back and stand for your commitment to your customers.
                      With regards
                      Tarun Munjeti
                      Ekart Logistics customer support has been notified about the posted complaint.
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                        A
                        Abhi2427
                        from Jharsuguda, Odisha
                        Mar 22, 2023
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                        Address: Mudrajore

                        In my location delivery person did not delivered product to home. When a percel is come we have to go 4 km away from home then what is the service you provide home delivery or ekart office delivery.
                        Please it's my humble request to solve the problem.
                        Ekart Logistics customer support has been notified about the posted complaint.
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                          P
                          Pop1999
                          from Dibrugarh, Assam
                          Mar 21, 2023
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                          Address: Duliajan

                          I would like to share that I had a return requested on 17th March 2023 return ID MYNR[protected] but the delivery boy refused to take the product he said that the price tag is missing but I got the product without the price tag so I connected to Myntra as the order was placed from myntra and raised a complaint against it, they resolved the issue and rescheduled the pickup date on 20th March 2023 but the delivery boy didn't call me for any kind of pickup related information nor came for the pickup instead he kept cancelling my return request again and again with any proper reason from 20th March to 21st March.
                          So, I request to kindly look into the matter and do the pickup as soon as possible.
                          Ekart Logistics customer support has been notified about the posted complaint.
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                            V
                            Vinuta Bondade
                            Mar 21, 2023
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                            I am Vinuta, I have received an unordered product and was given as cash on delivery. The product is defective and is in worst condition. They have ordered unwanted product.
                            Ekart Logistics customer support has been notified about the posted complaint.
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                              P
                              Pinky dedha
                              Mar 21, 2023
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                              I want to return it I received a wrong defective item
                              Ekart Logistics customer support has been notified about the posted complaint.
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                                R
                                Rahulkod
                                from Badnawar, Madhya Pradesh
                                Mar 21, 2023
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                                Address: Joshi Medical stores badnawar, Bus stand road badnawar

                                My courier product not received me and rejected courier boy
                                Delevery date product not received me courier boy rejected
                                Ekart Logistics customer support has been notified about the posted complaint.
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                                  T
                                  Tobia
                                  Mar 21, 2023
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                                  I am unable to receive otp from ekart side on my myntra order
                                  Order id Order ID # 1230898 [protected]
                                  Order ID # 1230898 [protected]
                                  The delivery personnel has tried multiple times.The registered number[protected] is already active and also has received previous sms from ekart but not received the otp for this order otp despite multiple tries.

                                  Please help on this other wise the order will get cancelled.
                                  Ekart Logistics customer support has been notified about the posted complaint.
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                                    T
                                    Tanuja Redker
                                    Mar 21, 2023
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                                    Address: Aakash manufacturing company,PLOT NO b3/B4,NESAI INDUSTRIAL ESTATE,MARGAO GOA.

                                    Hi..Had order through facebook following items:
                                    sofa cover 2 nos (1seat set)
                                    sofa cover 1 no (3 seat set)
                                    vide order date march 13th'2023
                                    invoice no.Sd2404
                                    cod rs 2397/-

                                    ekart no.Nmbc[protected]

                                    have received two curtains instead of above

                                    i want my refund
                                    Ekart Logistics customer support has been notified about the posted complaint.
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