Ekart Logistics — Complaining about late delivery

Address:

MVP Colony, Sector 8 , Visakhapatnam

Dear Sir,
It is intimated that i have placed an order in Flipkart with Order Id:OD[protected] on 07 Oct 21.
It may be noted that item was shipped on 12 Oct 21 via Ekart Logistics vide tracking no. FMPC[protected] and reached to Vizag Hub 15 Oct 21.
It is pertinent to mentioned that i haven’t received that item till now, while I’m checking my flipkart account it shows “Out for delivery” and it was lastly updated on 18 Oct 21(Screenshot attached). I went to Ekart hub today to know the status of my order, so many people are there to came to the hub for the same problem, no one from Ekart rep had responded politely. I am really very very bad about this Courier services. Ekart logistics getting very bad impact due to this hub.
Request to track my order and do the needful at the earliest.
Awaiting for your early reply.
Thanks & Regards
K K Naidu