Ekart Logistics — Fraud while mobile exchange

Address:

Khamgaon

Order ID :

OD[protected]

I purchased iphone 12 mini with exchage of 7050 with respect to condition of my phone.

Exchange Breakup is :
7050 : No issue in phone
4600 : Dents, Scratch
2900 : screen issue

Today delivery boy asking for 4100 rs (No explanation) although condition of my phone is excellent. Mobile inspection is also not good they try to scratch or remove screen and give false explanation that your phone has hole and demanding money immediately within 10 mins or order will be cancelled. I was ready to pay money according to dent/scratch which is also negligible in my case still they were asking for higher amount.

I feel they do not report same to Flipkart, they keep money for themselves and if Flipkart raised some issue then they will have additional money to pay.