Ekart Logistics — irresponsible behaviour of a tl on mobile exchange

Address:

Mandamarri

Hi

This is to inform that i need to search for a night stay to receive my flipkart order from ekart delivery systems.

Exchange was scheduled @11am 26th sep 2020. The delivery boy was late by 1hr and he took support from another guy to check phone. Out of knowledge he chose wrong options during his pickup and he was charging 600rupess for that. I denied to pay for that anyway. Same day i spoke to his tl expecting some positive response on the thing that happened and even his response was not up to the mark so i am writing this mail. That tl was not willing to talk to me and he cut my call.

Although my phone was in a good condition to exchange they simply wasted my time making me wait throughout the day.

Please find attached details of my flipkart order id and ekart delivery
Ekart logistics - fmpp[protected]

I'm not expecting a positive response from your end. But expecting the same thing not to happen in future

Thank you