Ekart Logistics — Mobile not delivered on time from my nearest hub

Address:

M-503,MILESTONE RES,, UGAT CANAL ROAD,JAHANGIRABAD, RAJ HARMONY MALL

My order id is FMPP[protected] for my parcel and it's very important for me. Flipkart has promised me to deliver within 2 days of order placed on 26th July 2021, but today[protected] i don't have any update on delivery from Ekart logistics. My product reached to my nearest hub close to my home 3km still they are not able to deliver my product. Flipkart said we already delivered to logistics partner and Ekart is waiting for some issue to be sorted out. I don't understand why this issue happen to me. This is poorest service they offer.