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Ekart Logistics Complaints & Reviews

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Updated: May 5, 2026
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Ekart Logistics reviews & complaints page 277

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D
deepak v7575
from Hyderabad, Telangana
Jul 2, 2016
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Address: 500083
Website: ekartlogistics.com

I ordered a mobile on flipkart on 28th june 2016 and the delivery date should be 1st of july 2016 & they handed over the item to EKART LOGISTICS with order number
{FMPP[protected]} for delivery.

My pincode is 500083 & previously recieved some products by blue dart & dtdc.
but this EKART LOGISTICS people are not aware of pincodes.
they delivered it to some other hub which is at another location.when i try to track it they are telling that pincode is wrong and product was misrouted.i provided the pincode which was on all of my id proofs and address proofs man.how can it be a wrong and invalid pincode??


They don't have any working contact numbers.
this is the 4th time they are doing like this.previously i faced similar issues with the same courrier service i.e. EKART LOGISTICS.


my correct pincode is 500083
location is nizampet, hyderabad.
my contact num is [protected].
you can see the clear contact number of the customer on the package itself.You can call us i[censored] have any doubts regarding our location.


The reason behind my complaint is they are doing this everytime with every customer.This is the 4th time i am facing the same issue with the same courrier company.resolve my issue as early as possible.
i am completely unhappy with E KART LOGISTICS.
I have placed order from myntra.com the order was not completed and ekart mentioned the reason as incomplete address. I ordered the items again at another address. This time also ekart did the same thing. This time they didn't even called me once regarding my parcel. Now Myntra is saying to order the products again.
hi i need one urgent delivery which i have sended through ekart courier but the service is very bad still parcel not delivery its in near by office since past 10 days tracking is SRTP[protected] & address is

Anuradha
Suniana function hall
Prem nagar colony
Risala bazar
Gowtham model school
Hyderabad
Telangana
500010

contact no. also mentioned but no one calls

but still not delivered no calling or email.is workimg client shouted one
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    S
    Sai Kumar Kilari
    from Alampur, Telangana
    Jun 23, 2016
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    Xcel-8256-classic-analog-watch-men

    Address: Hyderabad, Andhra Pradesh, 500001
    Website: www.flipkart.com

    Flipkart and their delivery is a BIG JOKE & FAKE.
    I have ordered a WATCH from flipkart on Date: 16 june, 2016
    I have kept 6 Day Delivery, and the delivery they promised was on Wed, 22rd june'16 on or before 9.00 pm. Its been past 24 hrs, they have not delivered it and not even had curtousy to inform the customer.
    Below is the Shipment History of the same.
    Tuesday, 22nd June

    Tracking Details - FMPC[protected]br...
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    R
    Richard Lawrence
    from Hyderabad, Telangana
    Mar 24, 2016
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    Order not delivered

    Address: 500033
    Website: flipkart.com

    Flipkart and their delivery is a BIG JOKE & FAKE.
    I have ordered a Mobile Phone from flipkart on Date: 21 March, 2016 at 4:26 PM.
    I have kept 1 Day Delivery, and the delivery they promised was on Wed, 23rd Mar'16 on or before 9.00 pm. Its been past 70 hrs, they have not delivered it and not even had curtousy to inform the customer.
    Below is the Shipment History of the same.
    Tuesday, 22nd Mar
    12:31 pm Chennai...
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    S
    saktheesh ssm
    Mar 17, 2016
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    Address: 600100
    Website: ekart

    I have ordered asus phone in flipkart and a delivery person name murugavel g delivered me the phone at pallikaranai at chennai on 16/03/2016 i paid with my card and my amount of 2400 was fall down he called me and informed me amount found here but i was not sure about the amount i have he tell me he find 100rs here and he gave me it . Later i revember the total amount and called him back at the no. He called me [protected] with pin 134
    but i cant reach him i lost my 2300 rs to him
    i have ordered asus phone in flipkart and a delivery person name murugavel g delivered me the phone at pallikaranai at chennai on 16/03/2016 i paid with my card and my amount of 2400 was fall down he called me and informed me amount found here but i was not sure about the amount i have he tell me he find 100rs here and he gave me it . Later i revember the total amount and called him back at the no. He called me [protected] with pin 134
    but i cant reach him i lost my 2300 rs to him
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      J
      janipasha
      from Hyderabad, Telangana
      Feb 17, 2016
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      I ordered a mobile in Flipkart..
      They said that the item will be delivered on the day by ( in-a-day guarantee delivery )..but the product does not delivered in time ...they said that the delivery was not found and so that the product delivery was delayed ...if the address was not found by them, they can use the mobile number which was mentioned in the address of delivery of the product ...but they did not call me and sent a message that the product was shipped back to the nearest hub (suchitra hub, secundrabad )...
      There is no response from delivery person and not from helpline number as well. I except delivery on Monday but no one calls came and I have received message that your product undelivered today will try again tomorrow. I am calling delivery boy from yesterday morning he is not receiving my call and not giving any reply.
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        M
        marinalee
        from Bengaluru, Karnataka
        Feb 11, 2016
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        Address: Kottayam, Kerala, 686584

        I have ordered a phone through flipkart. the shipment is through ekart logistics. the item has reached the nearest hub. But they are not delivering it or contacting me. They are not attending the calls. They are updating as delivering attempt failed, without even trying.
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          M
          monsurhilal
          from Bengaluru, Karnataka
          Feb 5, 2016
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          Address: Cachar, Assam

          I have placed an order for Blue Bestway PVC 3 seater inflatable Sofa for cash on delivery but on 04/02/2016 you have supplied wrongly an Black Bestway PVC 3 seater inflatable Sofa.
          In this connection I request you to kindly replace the same or refund my money.
          Your early action in this regards is highly solicited.

          Dr. MONSUR HILAL MAZUMDER
          Order ID AB8772076R.
          My complaint about the late dilevery of ekart the have no sense of talking they abuse with tinagers soo please i conveince you please chenge them .if want flipkart best ever thank you
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            G
            gopalasr
            from Bengaluru, Karnataka
            Sep 28, 2015
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            Address: Bangalore, Karnataka
            Website: www.ekartlogistics.com

            I have received an text message today morning of delivery of the item ordered by end of today (28/09/2015 - Monday). However, the item is not yet delivered. I try to reach out to delivery person by mobile many times from morning 10.30 to evening 7pm (provided in the message) but keep getting it is being switched off/busy. My order id is OD[protected] and my tracking ID of Ekart Logistics is FMPP[protected]. When I see delivery status of my order, it is showing "unsuccessful delivery attempt" though I was waiting whole day at home waiting for the delivery person. Neither he called me or I could able to reach him. Please help immediately.
            No action has been taten to deliver the items vide orders number OD[protected] & OD[protected] shipped through Ekart Logistics Courier vide Tracking Number FMPP[protected] &FMPP[protected] respectively. On tracking the status of items from courier website, the items are still lying at the nearest courier station since 27/06/2017 & 29/06/2017. I have to gift the item to my some nearer. I am getting late.
            Kindly ensure delivery today positively.
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              B
              bagde12
              from Delhi, Delhi
              Jul 22, 2015
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              Address: Nagpur, Maharashtra

              Hello, This ekart logistics is not deliverying proper. i dont believe, this is happening with branded flipcart company, please look out this matter because customer get engry if you say your order has been out for deliver but not deliver on the same day. I am realy engry with this ekart logistics. please look this matter otherwise noone purchase from flipcart in future. Thanks
              I had booked a mobile phone on flipkart on 24th March 2020. But due to this pandemic situation it could not be delivered during lockdown period & that doesn't ma. tter. we can understand the situation. But now my consignment is reached upto delivery person on 25th May 2020, & now he i unable to deliver due to some technical issue on your side. I can not understand why this delay is going on when my consignment is reached upto delivery hub. I had made several complaints on your customer care, but nobody is able to answer why this delay is going on.and now it is showing unsuccessful delivery attempt Details of my order are as under :
              Product. POCO X2
              Ekart tracking ID
              FMPC[protected]
              Kindly look into the matter & arrange to deliver the product at the earliest.
              Soliciting an early action from your side.
              Regards
              GURBEER SINGH KHALSA
              Hii, my name is viraj, i ordered a product and showing that is out for delivery for two times but i am not receiving any contact from delivery agent or i didn't got any message that my product is out for delivery.
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                C
                Chaitanya Chowdary
                from Bengaluru, Karnataka
                Jan 7, 2015
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh

                I have ordered a Mobile Phone from flipkart on 6th January, 2015. I have kept 1 Day Delivery. And the delivery they promised is today i.e., 7th January, 2015. But they have not delivered. My pincode is 500037. I am from hyderabad. I will get delivery from Kukatpally hub every time. But from the last 3 orders, They are forwarding to Kukatpally Hub, and they are sending back my parcel to Hyderabad Sort Facility. They are not delivering my parcel. When i contact flipkart support They say that my pincode was wrong, but my pincode is correct. As they requested me to give another pincode, i have given another pincode. And the next day they called me and said me that the new pincode wich i have given is Wrong, And the previous Original Pincode is the correct one and said they are cancelling my order. After i scolded them so much then they delivered my Parcel from Suchitra Hub. They are playing games with the customers. And now i have another order from flipkart, now they forwarded to kukatpally Hub. And now from kukatpally hub they again sent it back to Hyderabad Sort Facility. It took 2 and half hours to go to kukatpally hub from hyderabad sort facility. But when kukatpally hub has forwarded back to hyderabad sort facilty, till now it has passed 7 hours but till now it hasn't reached. I have contacted customer care, they are not providing any details, just saying we are escalating. They are not willing to give the Courier hub Contact number or address to pick the parcel. They are hiding something.
                Feb 5, 2016
                Complaint marked as Resolved 
                They have cancelled the order and reordered it with new pincode what they have. But the pincode they gave is wrong but still delivered my parcel. According to all couriers my pincode is one. according to flipkart my pincode is different.
                Jan 07, 2015
                Updated by Chaitanya Chowdary
                When i have mailed to Ekart Logistics about the problem, they are not at all replying to my mail.
                Ekart not delivered my parcel my parcel id no is FMPP[protected] please check and send as early as possible
                my number is - [protected]
                worst flipkart delivery system no body called when the pin number mismatched .Product status is updated 'Misroute (Same City Misrouted)' like this.after i'm called customer care they said like that product is return back to warehouse so it is not deliver to customer.very poor delivery system.

                Ekart not delivered my parcel my parcel id no is FMPP[protected] please check and send as early as possible
                my number is – [protected]
                this is the worst delivering logistics i have ever seen, they dont even call or msg about delivery, they just send the msg like "we are unable to deliver your product due to wrong address mentioned in your flipkart. even if you give the correct address with your contact details.
                I Buy new mobile in flipkart but parsel wnt to ekart logistic the status o[censored]pdated 'Misroute (Same City Misrouted)' like this.after i'm called customer care they said we will do other process up to now i did't get the my mobile Debenhams Discount Code
                I was book my mobile in flipkart that wnt to ekart logistic there are not.giving my parsel delivery date also over the delivery date is[protected] please sent my today only please ky phone no [protected]
                I have ordered a mobile phone in flipkart that order is given to ekart logistics service, but they are not delivering my phone.. delivery date is yesterday only but they have not delivered.. today i have received a mesage that i will get my on order on today, i tried to call courier boy no but it is not connecting, even the customer care no is also not connecting. till the order is delay
                Shipment Tracking ID: FMPP[protected]
                my order is not received, no of times my order is not received that ekart service only another service no of orders we are received.
                Please following the correct process..

                my number is [protected]
                please contact this phone number.
                my pin code is 5000039 uppal.
                Shipment Tracking ID: FMPP[protected]
                my order is not received, no of times my order is not received that ekart service only another service no of orders we are received.
                Please following the correct process..

                my number is [protected]
                please contact this phone number.
                my pin code is 5000039 uppal.
                My order od[protected].i m ordered fila flipflops on the name of :VINAY DYAVANAPELLY but not delivered to me pls send that order to this address
                MAISAMMAGUDA,
                KOMPALLI,
                SECUNDERABAD.PIN CODE:500014
                MY CONTACT NO:[protected]
                FMPC[protected]
                sir this is my order no of flipkart they even didnot contact me after sending it to deliver i agree i did not kept my house no but even they have to call me and ask the address where is it located i had gave my contact number also in the order
                FMPC[protected]
                sir this is my order no of flipkart they even didnot contact me after sending it to deliver i agree i did not kept my house no but even they have to call me and ask the address where is it located i had gave my contact number also in the order
                Dear Sir
                Please proviad change my new address : Ameya life, Srihari Nagar, Moosapet, Hyderabad, Telangana, India
                FMPP[protected]
                Order is expected on 12 dec but till today no response.
                when I see the tracking details it says misroute.

                Some body might have called and confirm the details instead of going to wrong route or roaming some where.
                Service is not satsifed

                Worst service I ever heard
                Worst courier service I have never seen in my life. Ekart logistics doing worst service to customers at Hyderabad. They don't do their duties seriously. Customer Care responce also too bad.
                Worst courier services ever any one can have. They are of first order, they cheat customers by updating wrong status on product delivery. Please don't buy products as they are sub standard and damaged. Also, the customer care executives are bunch of who don't know how to respond.
                very worest ekart logicstics .i was orderd phone in flipkart iwas given my contact number but they are not delivered and said cancelled order . very worest eakrt . suchitra hub near to me but they not delivered
                very bad delivery system.. I ordered a mobile on Flipkart on feb [protected]@2:26pm...they said that the product will be delivered in a day( on feb 16 before 9pm ) through Ekart Logistics, Suchitra hub nearer to my location ...but I received a message from that ekart that the product delivery was delayed due to address problem...they can also use contact number mentioned on the address of delivery, but they didn't do it ...
                very bad delivery system.. I ordered a mobile on Flipkart on feb [protected]@2:26pm...they said that the product will be delivered in a day( on feb 16 before 9pm ) through Ekart Logistics, Suchitra hub nearer to my location ...but I received a message from that ekart that the product delivery was delayed due to address problem...they can also use contact number mentioned on the address of delivery, but they didn't do it ...
                Ekart has not delivered my product, pls check it and send it as soon as possible.Id no-OD[protected]
                Ekart logistics of kachiguda have called me today in the morning they didn't listened to my words properly and cancelled my order unnecessarily, I request u to return my product which I have ordered,
                My e kart I'd is fmpc[protected]
                world no 1 backwasss courier service
                vest courier servies
                Ekart not delivering my order and showing 3 attempts made.
                My tracking id is : FMPP[protected]

                My mobile number is : [protected]
                Philips HP8100/46 Hair Dryer, Ekart not delivered my parcel my parcel id no is Ekart not delivered my parcel my parcel id no is FMPP[protected] please check and send as early as possible
                my number is - [protected]
                Worst
                Pavan Penugondla's reply, Jun 4, 2018
                same happenned to me
                The delivery guy is not picking up my calls
                The order was to be delivered today but he is not answering my calls
                These kind of rudeness is Unacceptable.
                hi i need one urgent delivery which i have sended through ekart courier but the service is very bad still parcel not delivery its in near by office since past 10 days tracking is SRTP[protected] & address is

                Anuradha
                Suniana function hall
                Prem nagar colony
                Risala bazar
                Gowtham model school
                Hyderabad
                Telangana
                500010

                but still not delivered no calling or email.is workimg client shouted one
                hi i need one urgent delivery which i have sended through ekart courier but the service is very bad still parcel not delivery its in near by office since past 10 days tracking is SRTP[protected] & address is

                Anuradha
                Suniana function hall
                Prem nagar colony
                Risala bazar
                Gowtham model school
                Hyderabad
                Telangana
                500010

                but still not delivered no calling or email.is workimg client shouted one
                hi i need one urgent delivery which i have sended through ekart courier but the service is very bad still parcel not delivery its in near by office since past 10 days tracking is SRTP[protected] & address is

                Anuradha
                Suniana function hall
                Prem nagar colony
                Risala bazar
                Gowtham model school
                Hyderabad
                Telangana
                500010

                but still not delivered no calling or email.is workimg client shouted on me ...if parcel not delivered will take strict action.against ekart
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