Ekart Logistics — Product not delivered to my address

Address:New Delhi

I have ordered some items from flipkart. The delivery time is estimated was by 1:30 pm. on 19th August, 2021. The pin for delivery was 191. when I called at 1:15 pm the delivery boy was urging with me and said that your product will not be delivered. My delivery address was 7th Floor, NDCC-ll Building, Jai singh Marg 110001. Please take some measure. I do not know the name of the delivery boy neither his number.
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