Ekart Logistics — Shipping and delivery related issue

Dear Ekartcourier Team,

This is Bharti, from Odisha I've placed an order ofva mobile phone from flipkart on 7th October and my tracking number is FMPP[protected], It has already left nearest city i.e Cuttack on 11th October, 3:00am and after that it is still at my city i.e Bhubaneswar and they are not receiving the order at the hub, though they could have delivered it me yesterday itself, but till today on tracking there is not proceeding. And on Flipkart it showing, arriving today. They have even hold that order at cuttack for 2days. If all these doesn't have happend the delivery could have been faster.

Please look into this and help me to get the order today.