Electrolux India Complaints & Reviews

Dear sir
I had bought an Electrolux double door refrigerator in September 2007 I bought a new refrigerator Model-245ERP (F-silver) dated 13 Sep 2007 and I am so surprised to see my refrigerator's internal body liner cracking with in 10 months. A complaint was registered with the Electrolux service center ([protected]) on 28th July. The service engineer from Electrolux turned up on 01 Aug 2008 and said the refrigerator will be...

Dear sirs, i have purchased an electrolux refrigerator model no.ETB 2803 from M/s Great Eastern Appliences pvt Ltd, kolkata on 23.2.2008. Within a month the lower portion was not cooling.we made a report & after 15 days a mechanic came from TIME & SERVICE salkia howrah & said that he will report it to kolkata office. No body came to attend it. Suddenly we found the machine started working. It worked for 3 months till then no body...

maine october 2006 main electroluux company ka washing machine liya jiska 5 year ka warrenty co. ne mujhe di.maine co. main customer care main complaint kiya technician aya usne 1 parts kharab hone ka kaha .parts Aurangrbad co. se mangane ka kaha .kutchh dino ke baad mujhe kaha ki co. main parts available nahi hai.mujhe complaint kare 1month ho gaya.kya main is ke liye court main ja sakta hu.aap mujhe suggest kare. Thank you...

Sl. No. 74300379
PNC NO.[protected]

My name is Hirday Prakash Chaudhary, B-1493, Indira Nagar, Lucknow. I purchased Electrolux Refrigerator Oxyplus Premium 230 Ltrs. purchased on 09.06.2008 from Vermani Distributor’s, Sri Guru Teg Bahadur Market, Shop No.8, Gurdwara Road, Basmandi Chauraha, Lucknow PhoneNo. 6547426 Immediately after installation water leakage was observed from rooftop in refrigerator. Complain...

I had purchase a freeze from Electrolux since 2005. i have faced many problems after purchasing this product. Electrolux Engineer visited and taking the visiting fees but after some time i have faced same problem. I have called many times in customer care yet nobody come for repairing the product now i frustated this kind of problem i cant get satisfaction result from company and customer service centre.Now these days freeze has electric...

Dear Sir
I bought a new refrigerater Model-245ERP(F-silver) dated 13 Sep 2007 and I am so surprissed to see my referigerater's internal body cracking with in 10 monts.Earlier I had Godrej Referigerater whichworked for seventeen years ( 12 June[protected] and during this tenur I did not have a singel complaint
Therefor you are requested to look into the matter and take a necessary action .

Regards
Anil...

Customer Care


Sub: Problem regarding Your Product
MODEL – EM25EC86SL
PNC No –[protected]
Micro Oven

Sir

I have bought a ELETROLEX – Micro oven from M/s Akash Store, Bilaspur as on 25/12/2007, Bill No – 76

Description of the Product is

MODEL – EM25EC86SL
PNC No –[protected]

I...

I am based out of Bangalore & I have logged in a complaint with Electrolux customer service in 1st week of May 2008 for a simple problem of one of the legs of my fridge was broken. The technicians visited my premises in two days after my complaint and instead of replacing the leg, which was broken, they have broken the other leg also in the process of repair...They have kept some paper packing at the base of the fridge and have confirmed...

I purchased an Electrolux semi automatic washing machine model no. EWS 70 on 10.08.2007
Since purchase I am facing some or the other problem with the machine.
Its in gaurantee period and their service engineers have visited my place atleast 5 times to repair and they have charged me for some or the other parts.
Firstly, I complained of collars not getting clean and they adviced me to change my washing powder.
Next...

Hi,
We have Electrolux Kelvinator 170ltr refregarator in which facing following issue:
No Cooing, horrible sound, door not closing proplerly etc etc.

Request you to do the needfule on immidiate bassis.
Would highly appreciate your quick action on this.

Thanks and Regards,
Niraj----+91-[protected]...

Dear All,

I would personally request to the customer not to purchase any product from M/S.Electrolux, especially MICRO WAVE OVEN.
Here in kolkata I have really fed up to communicate with all the concern (like Call Centre, Service Centre, Retailer etc.)to attend the complain.I'm following like anything for the last 22 days but till date yet to solve.

Even the behaiver of the Service Centre people...

Dear Sir,
This is to bring to your kind notice that I had purchased one automatic washing machine, model Fabricare, directly from your corporate office at B-147-A, Mangal Marg, Bapu Nagar, Jaipur, in October 2005 by paying an amount of Rs.10, 611/- by cheque. It was told to me that the machine is guaranteed for 5 years. Since its installation the machine has been giving us lot of problems and we have lodged so...

Dear Sir,

We had purchased 1.5 ton, 3 nos. Air Conditioner from your dealer M/S Rhythm, AE Market, Saltlake, KOlkata - 700064 in the year June 2007.

One of the AC's went out of order within the warranty period and on sending the complaint it was taken back by you and repaired and returned to us in the month of June, 2008.

Last few days, say from 8th July, 2008 it went out of order and we...

I have got Electrolux front loading washing machine model no EW1045. I am staying in Hydreabad.
It is making big noise immediately after switcing on. I approached local servicing center for repair.
Service engineer has visited and said a SPRING holding the washing drum had broken and the same need to be replaced. Now almost 6 weeks passed, inspite of my repeated requests the spring has not been replaced. Always I am getting...

I purchased an Electrolux Frost free refrigerator model no 445 from Hindustan electronics, authorized dealers, Gem house G.T. road Jalandhar on 22/08/2001 vide invoice no. 10928, for rupees thirty three thousand. It came with 5 years Warranty.

My refrigerator developed problem in heating element & sensor, which I complained on may 7, 2008.The engineers came after 2 days and took away my both above said parts...

Hv purchased three years back . Last two months got servised thriced by local service provider but in vein . even though got six years warranty but paid the local service provider.

Now there is still problem in Fan / Motor which they tried to amend but in vien. earleir they had their own service centre at Ludhiana but now they had francise of the same.

Kindly help me.

thanks & Regards
br...

Gagan: Dear Team

We have purchased one Electrolux refrigerator from northern region. Please find below model and dealer details:

MODEL NO:- BR30WD1
SERIAL NO:- 42BN700854 F
Dealer: VAID ELECTRONICS, Smadh Road, BATALA143505. Distt. Gurdaspur.
Punjab
Date of Purchase: 10 June 2008.

The refrigerator is not cooling properly in lower region. We have informed the same to...

Subject : Need an urgent redressal of this problem – Electrolux A/C

This is one sad and funny story of one layman consumer. Sad for consumer like me and funny for customer care service people of your products.

I am Dr. Rohit Kulkarni, Dentist by profession. I have my clinic in Thane, India. My story begins on unfateful day of 23rd march 2008, when I happen to visit Vijay Sales shop at Ghodbunder Road...

Hi,

The refrigerator was purchased on 28/12/03 and the machine is still under warranty.

1.The refrigerator stopped cooling in the lower chamber on 09/06/08 . I first contacted company call centre and thereafter as advised contacted company's authorised service service centre, M/s Royal Refrigeration, East of Kailash, Delhi[protected], [protected].
2. Complaint attended on 10/06/08 . Problem...

Sir,
I’ had purchased a Freeze from Lucknow SADANA in year 2003. Last year I've been transferred to Bhagalpur-Bihar, Here compressor of my freeze has got some problem then I contacted your local service center in june 2007 they came & said Compressor is not working it would be changed, that time my freeze was in Guarantee period they took of my freeze and returned after 3 months i.e Sep 2007, it was ok & working....