[Resolved]  Electrolux — RECEIVED PRODUCT AFTER CHECKING NOT WORKING

Address:Kutch, Gujarat

Dear Sir/Ma' m, Please note that I have ordered one of the product from starcj and details as Electrolux 20L Grill M/OG20M BB-CG Black Mah on 26.10.2014, I received from product on 01/11/2014 at 14:28 PM, on checking product on 02/11/2014 at 20:20 PM, its not working at the same time I call starcj customer care and registered my complain, for that I received request call no.EAHM[protected] and told me that technician will reach within 4 days, till date today no sign of technician has came, again today morning I called Electrolux customer care, they simply told me that they will once again remind to technician to reach, First thing very disappointed and made very big mistake and ordered product from starcj. Secondly thing not even a single received from starcj or Electrolux that " I received my product safely in sound or not, Thirdly thing..if I received my product is it working or not, Forth...no one came to show us how to use safely without any damage to the product. Very very disappointed with the starcj & Electrolux, only know to attract customer by offering free gifts with the product just to clear their stocks. And customer care service center contact details mentioned on the website of Electrolux, is not working for here at Gandhidham city, and till date no updating of correct contact details of their authorised service center here at Gandhidham city. NEXT TIME I'LL THING BEFORE ORDERING PRODUCTS. CUSTOMER SERVICE ZERO.
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Aug 14, 2020
Complaint marked as Resolved 
Nov 05, 2014
Updated by Lingraj1985
STARCJ & ELECTROLUX...PLEASE ITS REQUEST STOP SELLING PRODUCTS AND STOP PLAYING AND MAKING FUN OF OUR NEEDS, IF HAVE NO CAPABILITIES TO PROVIDE CUSTOMER SERVICE TO CUSTOMERS AND SORT THEIR PROBLEMS, AND STOP WASTING YOUR & OURS TIME AND MONEY.
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