Electrolux — servicing is not satisfactory

Address:

Thiruvananthapuram, Kerala

Sir, I have purchased ELECTROLUX F/A Washing Machine 6.5 kg Model - ET65LPSG-SILKEY GREY WM from Ideal Home appliances with invoice number 1-005220 on[protected] at 11.35 am. Among this six months of its purchase, four times I have faced problems with this washing machine and informed to the service centre and they rectified it. On April second week, while washing my two month old grant daughters cloths E3 error is displayed and informed to the service people. 09-04-14 they attended the complaint and informed us it has to reach the service centre and they will send a vehicle for it. After two days with the help of my own vehicle I given the WM for its maintenance in to the service centre and it is 25 KM away from my residents. They informed me it will rectify within two days. Please note I have complained about this problem of first week of April, Now it is the fourth week. Within this six months I have faced problems like this, so I am not likes to recollect it from the service center. Thank you. Vijayan.S Quarter No.D/43 ISRO Staff Quarters Pallithura P.O Thiruvananthapuram. Email: vijayan.[protected]@gmail.com