[Resolved]  AR Communications Madhapur / Tata Photon Plus — Complain/Fraud Case Against Mr. Ravi (Mob.No. [protected] & Mr.Girish (Mob. No. [protected].

Address:Medak, Andhra Pradesh

Cheating and Fraud Case to Amt., Rs.1700.

Sub- Complain/Fraud Case Against Mr. Ravi (Mob.No. [protected] & Mr.Girish (Mob. No. [protected].

My name is Borlakunta Thirupathi. I purchased the Tata Photon PLUS data card (Prepaid) on 23rd OCT 2012, Whose Tata Photon # is No: [protected].

I was promised by Dealer's sales executive Mr. Ravi that it will be activated within 24 hours of purchase.Before purchasing it, I asked him many times, that if he cannot get it activated within 24 hours then there is no issue just,

let me know I will purchase it from somewhere else, because I had very urgent requirement of it at that time, since I had since I had some important works.

But always he promised me that it will be activated and I can trust him. On his commitment I purchased the data card (Prepaid) and paid the complete amount and documents, what I was asked for. But it didn’t get activated at same time when I was promised by Mr Ravi. I waited for next day.The activation is same position

I also contacted Tata Photon customer care they informed me that they did not get my documents from dealer

Ar Comminucations
Plot No 1617, Siri Enclave,
Ground Floor,
Ayappa Society,
Opposite To Indian Oil Petrol Pump,
Madhapur, Hyderabad - 500033
+[protected]

Its 14th Nov today and still my data card is not working. I tried to contact Mr.Ravi many times but most of the times he said that i will be activated either put it on hold or disconnect it. I am totally frustrated with deal's wrong promises and their services would be?

And Also at the time of Purchase i asked him to provide Invoice of tata photon, he said that invoice soft copy will be mail to your personal e-mail id, Still now i haven't received any Invoice form them.

My tata photon device was activated temporalry with temparary card on 30 OCT 2012 and it worked only for 3 days on morning of 3st nov it stopped working again, When I contacted customer care of Tata Photon, they told me that this device is not registered with any name.I was totally surprised that how its possible. MR. Ravi said that i was already activated I

I Asked Mr. Ravi to Provide Prepaid connection, without Any information he done that as Post paid connection, This information i came to know after consulting my nearest Tata Docomo Outlet. And my Proofs which i submit to Mr Ravi And Girish it was not submitted to Tata Docomo Company yet
Now I do not want the Fraud service anymore and need my total amount Rs 1700.00 back. Please return the amount with Executive Ravi.

Please Accepect my case and Take Action on Mr Ravi and Girissh.

Sincerely

Thirupathi B
Plot No 302,
sri Laxmi Enclave,
Beeramguda,
hyderabad
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Photon + — No invoice received

Hi,

I didnt got my invoice from the sales executive even though after repeatedly asking him. I took the connection on OCt 26th 2009 since each and every day I try asking him but he says he will say all idiotic escaping words and escapes. As i dont have any Invoice I cant call up there Customer Care also bcoz I dont posses any customer ID number or any proof of being a customer.

What I predict is as similar to all other sufferers in this forum I am going to get shocking surprise when my Bill generates.
I am ready to approach poilice hope other members are joining me. MY email id is [protected]@yahoo.co.in.OR Help me any other best way to proceed on?

Regards,
Eshwar
Hi Borlakunta,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Hello,

May I know when i will be resolved.

Thanks
Thirupathi
Dear Customer,

We are unable to process the request as the number has been disconnected. Please revert with TATA photon account number or alternate contact number.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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