Bm International/ Kelvinator Service Centre — Inefficient Repair of Refrigerator

Address:

Delhi

we got this # from Just dial.com as the service centre for Kelvinator refrigerators. i called the company on 11th Feb 2013 for repair of my refrigerator. at about 2 pm, BM international sent their executive named Kunnu, who checked the refrigerator & changed teh heating set of the refrigerator & charged Rs 2150 for the set & Rs 200 as laboor charges & gave me a bill #096 dated 11th Feb 2013. MY wife Mrs Sangeeta Gupta, made the payment. at that time when the job was finished, there was leakage of water in refrigerator. Kunnu said that this will automatically stop within 2/3 days. Till date this leakage has not stopped & inspite of repeated telephonic reminders both to the company & to the executive, no one has attempted to rectify teh fault, we are calling both the company & Kunnu almost twice or thrice everyday, but in vain. i request you to please look into the matter & gte my refrigerator set in order by BM international at the earliest. i will be highly obliged.