[Resolved]  Datawind Ubislate — Complaint against non replacement of my device

Address:West Bengal

I had send my Ubislate7c+ IMEI No. [protected] on 24/07/2013 to Datawind Innovations Pvt. Ltd. 563 Dhan Dhan Baba Deep Singh Ji Complex, East Mohan Nagar, Amritsar-143001, for replacement as the device was a damaged product. I have been told previously that it would be returned to me within 15 days but I am not getting any information regarding the replacement still today which is almost 21 days. I had tried many times to contact them to their customer service number [protected] but they are not responding me. Pls help me to solve my problem, so that I would get my device replaced.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Rimi,

Kindly share your device serial no & contact details and your matter will get resolved ASAP

Regards
Datawind Innovations .
My ubislate C+ is not detecting any SIM card, (idea, BSNL, vodaphone, Airtel)I contacted in [protected], the gentleman told that this problem is not with the ubislate it’s a network problem with the concerned GSM provider. But these SIMs are correctly working in the mobile phones.

Once I forwarded this for service (battery backup problem) in Amritsar-143001 on[protected] and I received back on[protected]. After that poor wifi connectivity and is not detecting any SIM card. I really fed up with your product.
IMEI NO:[protected]

1) As a ISO 9001:2008 And 14001:2004 Certified company
2) On 22nd July, 2010 Shri Kapil Sibal had unveiled the device
3) November 11th, 2012 by the President of India, Pranab Mukherjee, the second version of Aakash
3) On November 28th, 2012 by UN Secretary General Ban Ki Moon launched it at the United Nations in New York.
But, why this “very strong globally” tablet have not a single service center any anywhere in India?

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