LG Electronics Pvt. Ltd. — Rubbish service & quality - don't ever buy it | |||
I Bought this LG charcoal grill model For Rs.25000+ on August 15 2012, It was working fine for 6 months, after that suddenly it stopped working. There came a service guy & replaced some circuit board & then it was working fine. Suddenly it stopped working again From last month. I Registered a complain on 20- Sep, finally a guy showed up on 24-Sep & he tightened some screws & said its working all right, The same day it stopped working I Registered a complaint again, after 4-5 days of Follow up & with the Help of some senior person (Ms.Bharati Devi # [protected]) there came a person & he checked & said that some holder issue & he replaced & it worked ! but before he left (thank god) it didn't work. Then he came up with a solution saying Need to replace some parts ! i said ok, & he commited it will take 3-4 days max, its now exactly 15 days now & also the technician stopped picking up the calls ( & infact he was murmuring that its a useless model which does not have a good Door switch... isssssh ) Finally i am hopeless, dont know what to do further... I[censored] call customer care they will be giving random complaint number & try to immitate world class service... BUT FINALLY NO ACTION... Now the so called senour person (Bharati Devi) & the technician stopped picking up my calls tooo. LG YOU ARE THE WORST - Pls stop advertising your products...& mention your machines can work only for a year. Was this information helpful? | |||
LG Electronics Pvt. Ltd. customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team