Ubislate — order not received

Address:	Punjab
Website:	ubislate.com/contact/index.html

I booked ubislate7c+ with leather cover on 02 august 2013. order id is PM6298353CD4. i paid full amount online. i received the confirmation mail on same day assuring me that the product will be delivered in 72 hrs.(reply is common). i received a phone from their customer care and the lady told me the product cannot be delivered at your location. i changed the delivery address. new address was of ghaziabad. later she assured me that i will receive my order in next 3 to 4 days. i checked my order status on datawind website. showing that the order is ready to dispatch. after 13 days i again checked my order status. but to my surprise no status is shown now. i am very frustrated with their customer care service. they don't pickup phones. they don't reply to emails. it is very difficult to trace the money and order. it seems that they are fraud. please help me.

Amit