Vasanth & Co / Bajaj Finance / Philips — Poor/worst/horrible customer service

Address:

Chennai, Tamil Nadu

Poor/worst/horrible customer service

I went and saw LED TV on 29th March, after that received 2 calls from vasanth and co associates for sales pitch. Before buying it they promised to give the product on next day as a min tat and max 2 day. But almost a week over now. Till now it is not delivered. Called Vasant & Co customer care office 10 times, called Bajaj finance five times (This ...... does not even response to your call properly and in top of that vasanth and co have given the delivery responsibility to them) called salesman 5 times who sold that LED tv to me) called Philips regional manager 5 times, messaged him 3 times. But still they haven't taken any step regarding this. I am totally PIST of with their service.

After 10 days they delivered it. I was suppose to get a cricket bat along with this as a promotional offer, but i didn't. NOW i have to fight for this one. They promised to get it installed on the same day, but 2 days over till my installation is pending. Now Philips guy no. is switched off, Vasanth & Co customer care no. is busy all the time and the salesman never responded to the call.

Called Philips complaint division directly, now they have given some hope. may be i will get it done by tomorrow hopefully!!!!!!!!!!