[Resolved] Voltas / Vertis Plus Split AC — product not working/ unresponsive service

naveen mutreja

from Delhi, Delhi

Address:

Delhi

I have purchased a voltas ac- split ac, around a year back, after the first year o[censored]sing the ac i have started getting trouble with the ac- in this hot summer it has started throwing hot air.
I have complained to the service center and the mechanic has not been able to resolve the problem. the service center person has visited my premises thrice and it is very unfortunate there is no resolution.
when a customer buys a product from very well reputed brand by spending his hard earned money and it goes faulty in just year is unheard and unexpected.
From this forum i would like to highlight the manufacturer instead of making tall promises and spending crores in advertising they should look at the product quality.
I have also placed a complaint on the company website - yet to get a response.

thanks Naveen Mutreja

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Aug 13, 2020

Complaint marked as Resolved

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Comments

joginder pal

from Surat, Gujarat

voltas ac vertis premium — acis not working

my ac is not working since dilvery, i purchased it on12/02/2009 from RA ELECTRONICS BARODA
i have register a no of times to RA but no response. again i register custmer care on 23/03/2009
having no- 09MR231534, till now no corresspondence.

VENUGOPALAN NAIR

from Jabalpur, Madhya Pradesh

voltas ac vertis plus — SERVICING

Sir,
I am allready registered on monday 30.03.2009 and Reg No. 09MR300752, BUT NOT ANY RESPONDS
PL. ATTAND IMMDTLY

Sri Sitaram Narnolia

from Pune, Maharashtra

Voltas Vertis Split AC — Ac not functioning properly

I had purchased 2Ton Split AC from Anup Electronics, Shri Durga Market, Katras Garh, Dhanbad(Jharkhand) on dated 29/04/08.After one month of purchase, it started giving problem in indoor unit and on complaining to the dealer, he sent his mechanic to solve the problem.after that it worked for 1month and agin started troubling.On calling again to the dealer, his mechanic after checking, said that a part of outdoor unit is burnt and changed the part temporarily for the time being and said that the burnt part will be sent to the company for replacement but till the date nothing has been done.again when we are using AC this summer, it is not functioning proper. Basically, a cooling problem.and the biggest thing is that its about 11 month but no free service has been provided by the company.Please, its a request, take action and solve the problem soon.I never expected this from such a reputaated company.

sunil agarwal

from Ray, Jharkhand

It was at the right i read it. I was just goin to buy a voltas AC but now after knowing about your problam
and the company doing nothing about it. I drop my idea of buying a voltas AC

ANSHU GUPTA

from Jammu, Jammu and Kashmir

voltas vertis plus split ac — not working

sir,
Two months ago, i have purchase voltas vertis plus split AC but in the two months AC is not cooling properly . Now today AC is not working .I complaint voltas service center that there is no gas .I mean to say that time AC is in warranty period . But I have to suffer alot if the warranty period is gone ihave to pay.

regards

anshu gupta
[protected]

chander bajaj

from Agra, Uttar Pradesh

Voltas Vertis Split AC — ac not working

i bought VOLTAS SPLIT AC from bansal ac gurgaon.it is giving problem since day 1.after almost 2 calls per day, one person was sent who does not know anything.opened my ac, left it there and said he will come back.PATHETIC AFTER SALES SERVICE.Can somebody tell me customer complaint number.

lalit kumar singh

from Chandigarh, Chandigarh

i am allready registered on 15.11.2009 and Reg No. 09NO110395, BUT NOT ANY RESPONDS FOR A LONG TIME .
PL. ATTAND IMMDTLY

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Mr. Naveen,

Sorry for the inconvenience. This is to inform you that your concern listed 19 May 2013 has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number (220087) in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care