Electronicscomp.com — Order accepted from electronicscomp, but not shipped and delivered

I've ordered 1 x 500kg load cell and HX711 module from electronicscomp.com . They accepted the order right away but never shipped it. I dropped a mail to them after 10 days for status to which they respond that the item is not available with them and shall only be shipping once they receive the order, which has no certain timeline. I asked them to cancel the order to which they said that the refund money shall be transferred to the electronicscomp wallet only and no where else.

Order Details
Invoice No.: INV/23-24/29619
Order ID: #3030989
Date Added: 21/07/2023

I request a complete refund back at the original source of payment
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