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Elica India

[Resolved]  Elica — Cooktop

My 3+ year old cooktop has developed an issue. Technician from Akhand Enterprises visited and said that two out of four burners have melted and need to be replaced. I cannot fathom as to how burners can melt in such a period. It seems to be a manufacturing defect.
I expect the company to replace them free of cost.
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Mar 24, 2024
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
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Feb 21, 2024
Elica India Customer Care's response Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
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