I too am one if the most dissapointed customers. I paid 50, 000 for a three month elite package. Surely like has been said by other users, the elite matrimony guys are actually a bunch of cheats. They sweet talk you many times befire you take the package but alk your woes begin once the money is paid. The relationsjip managers doesn't call up at all and it is up to you to follow up. I have been battling their unprofessional behaviour and yes its very true, they stop the package without informing you and dont even share the promised number of profiles.
On the whole it was a very unsavoury, stressful experience with them. Will never recommend them at all.
In fact i think strong action should be taken against them for fooling unsuspecting customers and playing with their emotions in such a sensitive issue of a marriage of their child
I dont they even fear god when they cheat us like this. Truly saddened
We need to find a way to get our money back at least
Ranjita gupta Was this information helpful? |
We regret for the inconvenience caused to you.
We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@elitematrimony.com
Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com
We value your association with Bharatmatrimony.com
Regards,
Team Customer Care
Bharatmatrimony.com