Elite Matrimony
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Elite Matrimony Complaints & Reviews

A
Anilrahat
from Faridabad, Haryana
Jul 25, 2023
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Address: South Delhi
Website: Elitematrimony.com

Very unprofessional and rude staff..when we expressed our dissatisfaction the person who marketed the package to us said ‘I don’t know and I’m not handling your case’ ..on further questioning level of service he mentioned I don’t want to talk ..who in the world gives this kind of customer service where customer are not valued and being heard
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    S
    shristi khaitan
    Mar 30, 2023
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    Address: Kolkata
    Website: Elitematrimony.com

    They took the full amount in exchange for a minimum number of profiles ..they never even shared the minimum number of profiles and ### my account at their own will.their relationship manager Monika Das spoke sweetly till she got the money and then stopped receiving calls .TOTAL SCAM
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      B
      Balakumar Krishnaswamy
      Feb 11, 2022
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      I paid for elite membership on the last week of December. I am yet to receive any profiles per my preference which they promised me they would.
      I have been reaching out try to get their attention, they respond with we will get back in 2 days or 3 days, but never do. this has gone for far too long.
      before i enrolled, they mentioned that they will only take my money if they have at least 25 profiles per my preference. then they promised me that they had Canada profiles, but after I paid now they are telling me they dont have any. they dont respond, i am feeling completely dejected. i have all email and whatsapp chat proofs. some1 pls help
      Feb 11, 2022
      Updated by Balakumar Krishnaswamy
      i have tried reaching their regional managers Sarada and Keshav Acharya. They either dont respond at all or their repsonse is aloof and insulting. They either have fever, or are travelling on business or something even more silly.
      To give you an example, I called Keshav Acharya at morning 9:30, he outright told me that he just woke up. attaching screenshot proofs.. i am having to reach out day and night and they say they will get back, but they dont even respond..
      Keshav doesnt respond to emails also. he tells me he didnt see them. and hes supposed to be the head

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        A
        annapurna addanki
        Sep 13, 2021
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        Indifferent behaviour after registration.

        Website: [email protected]

        Elite matrimony Is looting people in the name of showing the right match. What happens behind Gid knows. They show beautiful people and if we say okay they will come back saying that they rejected. The catch here is this particular profile may also be already married or even may not exist, they are duping people. We will not have any proof to prove them but luckily I proves them wrong when I in touch with the saw person who said they were...
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        M
        MonasinghJ
        Apr 16, 2021
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        Independently running my own start up for the past five years, I found it difficult to find a like minded partner who’d be caring and supportive of my career dreams, but that was until I sought the help of Elite Matrimony. They understood me like family and soon began sharing matching profiles. It took four months and many calls and meetings before I found my Mr. Handsome. I recommend elitematrimony for their high quality service.
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          S
          SreshtaS
          Apr 15, 2021
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          I found my life partner on Elite matrimony and would like to thank my relationship manager for her constant support during my 4 month journey with them. She never hesitated to respond to my whatsapp messages or calls and answered every query I had. She was like a friend and even attended my wedding at Mumbai.
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            S
            SwetaST
            Apr 12, 2021
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            I want to thank elitematrimony.com and my relationship manager for taking time to understand my personal needs for a life partner. They also created a nice profile for me and helped set up meetings with prospective families. Within 4 months, I found my match. I got married in January. Thanks elite matrimony, without your team my happy life would not have been possible. Thank you
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              M
              mshaliniraj
              from Delhi, Delhi
              Jan 8, 2021
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              We had enrolled for Elite Matrimony in September 2020 and we have not received any proper service. For the past 4 months they have changed 4 Relationship Managers. They dont respond to our calls and keep saying that the RM has left the jon. We were promised to be provided 2 profiles per week but in past 4 months they did not provide any profiles for 5 weeks. No response, No communication. We are frustrated and emotionally drained in losing time and money. We want to take action against them.

              I am ready to provide my Elite ID number.
              did u take any action, can u pls let me know if what
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                M
                moorthyps
                from Hyderabad, Telangana
                Oct 8, 2018
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                poor service

                Address: Hyderabad, Andhra Pradesh, 500034
                Website: elite matrimony

                I had subscribed for my son to the elite matrimony by paying rs 1, 05, 600 /- being carried away by the promises of sri suresh kumar sales person who visited our house. Once the money is paid his response is indifferent.
                The objective of the service is make money and does not bother to extend the promised service.
                1. They promised to send at least 2 profiles per week (52 in six months } but sent only 30 profiles.
                2. It...
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                V
                Vidyamohan
                from Salem, Tamil Nadu
                Sep 12, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu
                Website: Www.elitematrimony.com

                Dear all,

                The service given by elite matrimony is very very bad after paying 50, 000 for 3 months.

                After registering they say that they can send only 1 profile a week and if we reject still they will wait for another one more week to send another profile.

                They are least bit bothered with complaints too.

                We are dealing with ms kalai. We asked for senior officials number and we get none too.
                Aug 6, 2021
                Complaint marked as Resolved 
                Dear User,

                We regret for the inconvenience caused to you.

                We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@elitematrimony.com

                Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com

                We value your association with Bharatmatrimony.com

                Regards,
                Team Customer Care
                Bharatmatrimony.com
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                  R
                  Ranjita19
                  from Akkarampalle, Andhra Pradesh
                  Jul 2, 2018
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                  Website: Elite matrimony

                  I too am one if the most dissapointed customers. I paid 50, 000 for a three month elite package. Surely like has been said by other users, the elite matrimony guys are actually a bunch of cheats. They sweet talk you many times befire you take the package but alk your woes begin once the money is paid. The relationsjip managers doesn't call up at all and it is up to you to follow up. I have been battling their unprofessional behaviour and yes its very true, they stop the package without informing you and dont even share the promised number of profiles.

                  On the whole it was a very unsavoury, stressful experience with them. Will never recommend them at all.

                  In fact i think strong action should be taken against them for fooling unsuspecting customers and playing with their emotions in such a sensitive issue of a marriage of their child

                  I dont they even fear god when they cheat us like this. Truly saddened

                  We need to find a way to get our money back at least

                  Ranjita gupta
                  Dear User,

                  We regret for the inconvenience caused to you.

                  We apologize for the unpleasant experience you had.Could you please send your Matrimony Id and contact number immediately to [protected]@elitematrimony.com

                  Our manager from the customer service team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com

                  We value your association with Bharatmatrimony.com

                  Regards,
                  Team Customer Care
                  Bharatmatrimony.com
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                    M
                    Monisha Ravichandran
                    from Raipur, Chhattisgarh
                    Apr 11, 2018
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                    Address: Chennai, Tamil Nadu

                    Hi... My parents are searching a groom for me right now. We registered in elite and it was 50k for 3months. They kept on calling us before the payment and once the payment is done they are not even bother to respond. As they are linked with bharat matrimony, they used to send profiles from them. They are a huge fraud gang. Please dont opt for elite.
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                      N
                      Naga Pavan A R
                      from Udupi, Karnataka
                      Feb 25, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560070
                      Website: www.elitematrimony.com

                      I was looking for my marriage. I had registered in our community bureau. These elite people took my contact number from them and told me that a girl with a property worth 35 crore is willing to marry me. When i asked about her details. They told me to pay 50k. I didn't even submit the photo. How will anyone marry with out even looking at the photo.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dear User,

                      We regret for the inconvenience caused to you.

                      Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                      Our manager from the customer elite team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com

                      We value your association with Bharatmatrimony.com

                      Regards,
                      Team Customer Care
                      Bharatmatrimony.com
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                        A
                        Aguk
                        from Lucknow, Uttar Pradesh
                        Jan 11, 2018
                        Resolved
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                        Resolved

                        The required amount was paid to elite matrimony (The illegitimate daughter of bharat matrimony, so why they stopped tv ads of it) vide invoice no. Iupbm[protected] dated 24 08 2017 for so called elite services. After the first relationship manager rohit tewari stopped responding to phone calls, neha chaubey was appointed as rm on 05 09 2017. Neha chaubey and rm-sales daya nidhi singh, too, did not answer the phone called or called back ever. I was provided a few profiles of category not sought or which had already expired/ elapsed. Informing of the gross deficiencies in service, i had demanded refund of full amount vide email dated[protected]Re sent on[protected]. After this, the so called elite service completely stopped sending further profiles. Neha chaubey asked me make phone calls as her phone set had gone out of order (As she told). There the required amount was paid to elite matrimony (The illegitimate daughter of bharat matrimony, so why they stopped tv ads of it) vide invoice no. Iupbm[protected] dated 24 08 2017 for so called elite services. After the first relationship manager rohit tewari stopped responding to phone calls, neha chaubey was appointed as rm on 05 09 2017. Neha chaubey and rm-sales daya nidhi singh, too, did not answer the phone calls or called back ever. I was provided a few profiles of category not sought or which had already expired/ elapsed. Informing of the gross deficiencies in service, i had demanded refund of full amount vide email dated[protected]Re sent on[protected]. After this, the so called elite service completely stopped sending further profiles. Neha chaubey asked me to make phone calls as her phone set had gone out of order (As she told). There was no communication after 01 11 2017 and stipulated time period exhausted on 24 11 2017. None of the emails dated 24 10 2017, 25 10 2017, 02 12 2017, 11 12 2017 and 22 12 2017 has been responded to by so called elite (#).in fact, whether it is bharat matrimony or elite matrimony, there agents will make a hell making so many phone calls and promising a lot till one makes payment. As soon as one makes payment, there interest is completely gone. Because of very poor service, the fraud company does not have enough profiles to exchange. Please do not pay to thease #.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Dear User,

                        We regret for the inconvenience caused to you.

                        Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                        Our manager from the customer elite team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com

                        We value your association with Bharatmatrimony.com

                        Regards,
                        Team Customer Care
                        Bharatmatrimony.com
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                          B
                          Bindulalit
                          from Delhi, Delhi
                          Oct 15, 2016
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                          Matrimonial services

                          Address: Chennai, Tamil Nadu, 600001
                          Website: www.elitimatrimony.com

                          Don't ever take services of this company. Elite matrimony is a fraud company. They don't have much matching profiles. Rather after registration, they will send profiles not at all matching and are useless. If you choose anyone, they will not contact them, though this was the primary services told by them when registration. I had registered for my daughter for 45000/- for four months and after two months they have sent only 5-6 profiles that...
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                          N
                          Namdub
                          from Hyderabad, Telangana
                          Sep 16, 2016
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                          The service provided by them is a biggest waste

                          Address: New Delhi, Delhi, 500064
                          Website: www.elitematrimony.com

                          Elite matrimony is not the site you go to for searching for bride or groom until and unless you want to loose all your mind and energy. They just take all the money before and then randomly send you profiles. You really have to push them and keep calling them to get really what U want and even then it's not served. After paying that hefty amount you will find almost the same profiles on any other matrimonial sites. Its a biggest waste to...
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                          A
                          apoorvsareen877
                          from Noida, Uttar Pradesh
                          Mar 3, 2016
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                          Address: Chennai, Tamil Nadu, 600028
                          Website: elitematrimony.com

                          This comp is the biggest fraud of all time i have seen in my life, first they are behind your for money and after that, their relation manager stop taking calls once you have given money, i am also taking them to court .
                          they took money and now dont even take callss
                          Dear Sir,

                          We regret the inconvenience caused to you.

                          Please send your matrimony Id and your contact number to [protected]@elitematrimony.com or call us at Tamil Nadu[protected] and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

                          We apologize, once again for the unpleasant experience you had.

                          Regards,
                          Team Contact Center
                          Bharatmatrimony.com
                          Our Elite Matrimony ID is EM210307, , , I am Nehru Rayaprolu father of Rayaprolu Srikanth. With my eyes totally shut, without going through Reviews or customer complaints, foolishly subscribed for Elite for his alliances. I have been renewing for Bharat Matrimony since more than 2 years . Not having come across unnecesirily I have enquired with Elite and fallen prey with false promises given by Elilte Matrimony Marketing guys. During first two weeks in February they did not send single profile. From Jan 20th to March 15th, they have sent hardly 10 profiles, which are not of quality as promised and some of them not relevant ie. Tamil Ayyengar, etc. Before taking subscriptionthey assured me to ensure not to repeat Bharat Matrimony Profiles which were already referred to me through Assistance Scheme and or searched by me. But deliberately they have again sent the same profiles in a customized format. The Team comprising of Mr. Venugopal, Ms. Satya Sarada ae smart. They can't be mistaken. They are doing their duty with of course sweet & convincing dialogues with no purpose served. I will be grateful to ELITE MATRIMONY management if 50% of the subscription ie Rs.20, 000 IS REFUNDED TO ME, at least I will have solace. Kindly consider my request and pay me half of the subscription for which I will be highly grateful to you.
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                            C
                            chandra99
                            from Hyderabad, Telangana
                            Dec 14, 2015
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                            Address: Hyderabad, Andhra Pradesh, 500060
                            Website: Elite matrimony

                            Hi, I am a doctor. I have renewed my subscription with elite matrimony. First time around service was extremely poor. They assured good service this time or else they will revoke and pay my money back. I payed money of Rs 40, 000/- on 10-dec-2015 and didn't hear from any one, so I complained on 15-dec-2015 to sales guy. An hour after my complaint an rm called kiranmayi calls my mom and acts all innocent . Lavanya- who claims to be regional head of RM was extremely rude to me and was arguing that kiranmayi called and so we did our job. They just squeeze money out of people and don't deliver . PLEASE NEVER EVER PAY TO ELITE SERVCES. THEY ARE VERY RUDE AND NEVER BOTHER TO DELIVER THE SERVICES ONCE THEY RECEIVE THE CHECK. THEY ONLY MARKET THEMSELVES WELL.
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                              C
                              chn86
                              from Bhopal, Madhya Pradesh
                              Mar 22, 2012
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              Donot subscribe for Elite matrimony offered by bharat matrimony . Intially a person from the bharat matrimony said they have exclusive profiles (that are not present in their website) in elitematrimony that match our expectation. A exclusive manager will send profiles often. They charged 70000 rupees for 6 months. Believe me, they didnot even send a single profile that match our expectation in that six months time. Moreover, the profiles they sent are from their matrimony site. We can very well access them by creating free user id in their website.

                              They will also say that they will the background of the profile before sending it. But those cheaters wont do anything.
                              Then they will also they will maintain confidentiality and will not share my profile with others. If that is the case, then how i can see other elite matrimony profiles without their permission. there is something wrong.

                              Just for the sake of sending, the manager sends one profile for one week.
                              I am going to post (spread) my experience wherever i can, to make people aware of the poor and deceptive business by Consium pvt ltd (Bharatmatrimony). This raises the credibility of their other websites like indiaproperty.com.


                              I would give 0/10 for elite matrimony service by bharatmatriony. My advice create a free/sample and check whether any profile matches ur expectations. I am very much sure that whatever profile they say that they have in elitematrimony will be present in their website.
                              Donot believe their words.

                              Even privilege matrimony is waste. dont take any paid service.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I agree with that. elitematrimony is total waste. donot pay for that.
                              Dear User,

                              An executive from the customer care team has already contacted you to fully understand your concerns and to speak to you about the measures being taken to ensure that you have a great experience with our service. We hope they match your expectations. Please feel free to contact our customer care executive at [protected] or E-mail us at [protected]@elitematrimony.com should you have further queries or concerns.

                              Regards,
                              Team EliteMatrimony
                              I agree with you that registering the bharat matrimony is total wastage of money and time .they just try to make us fool.kindly request u all not to go for the matrimony services ether free or paid. i[censored] are the free member they will make u fool and force u to be come the paid member.
                              will write later in detail how they made us fool after words
                              vipul
                              Matrimony Site – usually Filled with fake profiles– with special reference to – Community Marriages.com

                              HOW THEY GET YOU IN TO TRAP:

                              Usually they used to divert you by offering A VERY NICE (FAKE) PROFILES. Which insist you to logon into a specific website to get the complete details.

                              Within 24 hours of posting your profile in the site, u will get attractive requests from others(even though u don’t contact them).

                              If you look into deep the profiles you received, some are from verified phone numbers, and mostly with unverified phone numbers (obvious fake one).

                              No doubt that the registered profiles are created by the same company, which will vanish later stating Horoscope mismatch or some excuses.

                              There are many matrimony sites using the same techniques to get customers, once you got registered with the site, most of the Profiles you received(unregistered period) early will fly away stating different reasons.

                              Almost all Unverified Phone number profiles are fake.

                              Some of the verified Phone number (fake) profiles will be created by the site administrator to attract customers, later (once u register)which will fly away.

                              Best example is communitymarriages.com, which used to divert customers from other matrimony site and follow all silly tactics.
                              i don't agree with the rest coz i have had a wonderful experience with Elite Matrimony. I found a match for my son and my relationship manager did that before the tenure of my membership. They do have good exclusive profiles. It is very unfortunate that things didn't work out well for others.
                              I agree with all of you . They are simply crooks. Their company name is consfim and not elite matrimony. Consfim is Chennai based so if you need to file case go to chennai .
                              If you send any notice to elite, this comes back as they keep changing their office, earlier it was in Mathura road now near sheikh sarai . a stone throw distance from consumer forum. I suggest file an application in consumer forum to teach them a lesson. One can approach to EOW . provided have some police, political connection . They have no details or bio data, They never speak to other parties, Their business is to cheat and collect any amount from[protected], depend where you can be trapped. rajeev [protected] . [protected]@yahoo.com
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                                A
                                ARK123
                                from Mavelikara, Kerala
                                Feb 11, 2012
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                                Resolved

                                Dont go for elite matrimony!!!!!

                                Address: Kerala

                                We were searching for an alliance for our daughter were paid members of Bharat matrimony for quite some time and also subscribed to privilege matrimony. After the expiry of the paid membership, they approached us and told that they have another matrimonial portal called “ELITE MATRIMONY” which is meant for the elite section of the society and they have a number of good profiles. They also offered a discounted price of Rs. 35,000 for...
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