[Resolved]  Elite Matrimony — fraud by elite matrimony

The required amount was paid to elite matrimony (The illegitimate daughter of bharat matrimony, so why they stopped tv ads of it) vide invoice no. Iupbm[protected] dated 24 08 2017 for so called elite services. After the first relationship manager rohit tewari stopped responding to phone calls, neha chaubey was appointed as rm on 05 09 2017. Neha chaubey and rm-sales daya nidhi singh, too, did not answer the phone called or called back ever. I was provided a few profiles of category not sought or which had already expired/ elapsed. Informing of the gross deficiencies in service, i had demanded refund of full amount vide email dated[protected]Re sent on[protected]. After this, the so called elite service completely stopped sending further profiles. Neha chaubey asked me make phone calls as her phone set had gone out of order (As she told). There the required amount was paid to elite matrimony (The illegitimate daughter of bharat matrimony, so why they stopped tv ads of it) vide invoice no. Iupbm[protected] dated 24 08 2017 for so called elite services. After the first relationship manager rohit tewari stopped responding to phone calls, neha chaubey was appointed as rm on 05 09 2017. Neha chaubey and rm-sales daya nidhi singh, too, did not answer the phone calls or called back ever. I was provided a few profiles of category not sought or which had already expired/ elapsed. Informing of the gross deficiencies in service, i had demanded refund of full amount vide email dated[protected]Re sent on[protected]. After this, the so called elite service completely stopped sending further profiles. Neha chaubey asked me to make phone calls as her phone set had gone out of order (As she told). There was no communication after 01 11 2017 and stipulated time period exhausted on 24 11 2017. None of the emails dated 24 10 2017, 25 10 2017, 02 12 2017, 11 12 2017 and 22 12 2017 has been responded to by so called elite (#).in fact, whether it is bharat matrimony or elite matrimony, there agents will make a hell making so many phone calls and promising a lot till one makes payment. As soon as one makes payment, there interest is completely gone. Because of very poor service, the fraud company does not have enough profiles to exchange. Please do not pay to thease #.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

Our manager from the customer elite team will contact you to fully understand your concerns. Please feel free to write to [protected]@elitematrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com

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