Elitify.com — Damaged product and 1.5 months delay. No return or action

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New Delhi, Delhi

I purchased a humidor from Elitify.com(Order No. 45924), they delivered a damaged article and completely refused to return, exchange or refund. On the product page the return policy clearly says 14 days no questions asked return and i made the complain in 3 days. Moreover the product delivery time was mentioned as 15 days and was delivered in 2 months. How do i report to Consumer Forum? NEVER BUY FROM OR TRUST ELITIFY.COM Rahul Gupta [protected]@pizzasquare.in