Elitify.com / Lavida Luxe Lifestyle Solutions

[Resolved] Elitify.com / Lavida Luxe Lifestyle Solutions — Order no. 84794 not delivered

Nishit mehra

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	Elitify.com

I have not yet received my products ordered on 11th dec. The item were to be delivered in 5-7 working day . I have no updates regarding the order, i couldn't even track my order by my order no . It says order not found. I have also sent them a mail but i still have no reply from their side. I need a update on my order if it has been dispatched or not and how many days do i need to wait for my products. Highly disappointed elitify.com.

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Feb 3, 2017

Complaint marked as Resolved

Elitify.com / Lavida Luxe Lifestyle Solutions customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2017

Elitify.com / Lavida Luxe Lifestyle Solutions Customer Care's response Dear Mr. Mehra,

Greetings from Elitify!

We wish to inform that your article has been procured and shipped from our vendors in US. The articles have reached India and are pending for customs clearance.

All our orders are procured and shipped from US. Hence, it can take upto 3-4 weeks to get it procured and delivered at your doorstep.

We are expecting the shipment to be released by this week and then we will ship the article across to you. We shall share the tracking details once the article is dispatched. We will keep you posted.

Accept our earnest apologies for the inconvenience caused.

Please feel free to get in touch for further assistance.

Thanks,
Team Elitify