Elitify.com — No refund yet for an order that took more than 12 weeks.

Address:

Bangalore, Karnataka

I ordered a pair of boots for Rs.6, 995 from Elitify.com (Order #23398) on Jan 10, 2015. After the promised delivery date was over, I tried emailing and calling them repeatedly and was given vague answers such as shipement is stuck, boots are tailor made, etc. Fnally on March 9, 2015 (3 months later), I was able to cancel the order. They didn't even apologize or offer any kind of response on the whole ordeal. Now it's been more than 15 days and I have not received the refund either. Though the products look great, extremely horrible service and attitude towards customers show they have the wrong philosophy. Hope they learn their lesson soon.