Employee's Providents Fund Organisation [EPFO] — government employees not in work

Address:	New Delhi, Delhi, 110052
Website:	unifiedportal-mem.epfindia.gov.in/memberinterface

Hi, my name is johnson. I'm dissatisfied with the people of pf, they are totally disgust people. Right now i'm standing in front of a long line from 10 am and it i'm still in my same place by now 12:45 pm. When i approached the pf officer i saw he is not at all worried about his duty as he is on a phone call or may be listening music with his headphone. I have recorded a clip where there are long line of helpless people waiting for there turn. I have a question?

Why don't govt of india make digital pf.
Email add: [protected]@gmail.com