Employee's Providents Fund Organisation [EPFO] — pf amount not yet received

Address:New Delhi, Delhi, 110018

Hi,
I have applied for the pf amount and pension as well on 18th July. But I didn't get my money yet.
Befare the claim status was under process but now it's not available. I have called many times on the helpline number but the line stayed busy all the time. My member I'd is GNGGN[protected]. How will I get my pf amount and pension amount. Please follow this up and my email address is [protected]@gmail.com.

Thank you
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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