Employee's Providents Fund Organisation [EPFO] — pf amount transferred from trust but not reflected in uan

Address:Pune, Maharashtra

Hello,
My name is nayab shaikh, my previous employer was capgemini india private limited which is a trust for holding the employee provident fund.
I switched my job last year on 10th december 2018 and initiated a pf transfer from trust (Pune) to my current pf account on my uan (Delhi). My previous employer has transferred the full amount through check in august 2019. The check has been cleared. However the amount is not reflected in my passbook. I have raised a grievance number mhpun/e/2019/10281 for the same in november. However have not got any response. Please help as the amount is now reflected anywhere.
Thanking you in anticipation.
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
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    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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