Employees' State Insurance Corporation [ESIC] Complaints & Reviews

Always needed medicine is not available in medical shop.

My father met with an accident on 18.11.2020.People of the accident spot brought him to Dayanand medical College & hospital in unconscious condition.They got discharged from the hospital on 03.12.2020 in stable condition. His hospital bill is rs. 211617/-.I had an corporate insurance policy of sum insured of rs 1 lac as a compulsion by my office . i have net paid the amount of rs.68, 000/- after deducting the amount approved by paid by insurance company and concession by hospital

I intimated Esic concerned dispensery regarding the same at the time of discharge and get their leaves approved from the dispensery no. 1, Bharat nagar chowk, Ludhiana.

After 2 months when there condition improves. I submitted their bills for the purpose of reimbursement at Esic dispensary no. 1, Esi hospital campus, Ludhiana after fulfilling all the formalities.

After 4-5 month when I got follow up for the payment from the concerned dispensery they said me that Esi office, Chandigarh rejected this bill because the required amount is already paid by insurance company and returned the bill to me.

Please tell me why should I'm paying premium to esic as well as insurance company if you will not pay the hospital bill.

I'm not claiming the whole bill amount rather i just claim the amount paid (i.e. Rs. 68000/-) by me to the hospital.

Hoping for the earliest reply.

Today I came here to visit doctor Mr. Kulkarni. As per lunch break timing which ends at 2 pm. But it's now 2:55 pm the doctor is yet to arrive. Firstly we have been told that the doctor will come till 2:30 pm but now they are saying they will come after 3 pm and the hospital closing time 4 pm. We are frustrated. Being a patient myself it's so uncomfortable to sit for 1.5 hr only to wait for Doctor though The long line of patient is another issue. I demand for right treatment and attitude for this.

Hi Myself Jatoth Rakesh Nayak
I written ESIC UDC and MTS from MAHARASHTRA Region.
I didn't find my name in result list which is available in website

My UDC Registration No:[protected]
Roll No:- [protected]

MTS registration No:[protected]
MTS Roll No:- [protected]

Let me know my result and marks as soon as possible

In nacharam esic hospital ayamma not doing work in duty time and they collect the amount from patience and attenders (patience relatives) specially night shift female security sleeping in duty time on patience bad after asking we question to ayammas and female security why did you doing like this they said go give complaint on me etc...

The hospital doesn't have required things to handle patients. I have seen there is no cooler in Summers even those children who are taking birth in this season suffering with the same heat. In this summer we are avoiding to go outside so how Patients can manage in this boiling heat. Doctors don't take their a foot out from their AC rooms. Patients who used to come here mostly are illiterate so they don't know how to complain.

System or Internet not working in MRD Room No 21, ESIC Model Hospital Sector 9A Gurugram Haryana.Please take necessary action regarding this issue.

मेरे बिल की पेमेन्ट लगबाग 1 लाख रूपय हें जो 2 साल और pending हें और मेरे 10_12 चक्कर् करनाल से पानीपत और कभी करनाल से अम्बाला रह रहै हें लेकिन कोई बीम् समाधान नही निकला औरना कोई बिल पेमेन्ट ना करने की कोई बी वजह बता रहै हें कृपा कर कई मेरे बिल की पेमेन्ट जल्दी से जल्दी करवाने का क़स्ट करे

At first, patient must go and stand in queue to get receipt at counter. Then, patient will go to doctor. After check up he will go to laboratory. If doctor advice to go to private hospital, then patient himself must go to make referal slip. Then submit to other room with 3 photos and other documents and sign there. Then the will be taken to the doctors to sign and then submit to previous room. Again then will make your referal which you will take to doctors for signature. Then, submit a photocopy of whole bunch to esi hospital. It took about 2 - 2.5 hrs. Private hospital time over. So, 1 day finish. Next day, go to private hospital .There you will show your referal and they will make a slip for visiting doctor. If doctor writes any test then again go to esi hospital. There, again a referal will be made ( 3 photo + other documents again). Then again submit photocopy. Then go back to private hospital for test. Make a slip and then give your test. 2 days lost. Next day show the reports to doctor. He will write medicine and drip. Again for these you should go to esi hospital. You will make a slip of current date, then doctor of esi will write the same medicine then go to medicine counter in esi. If medicine is available then ok, if not, go to market and purchase the medicine then submit the bill to esi hospital. Mood m aaya to pass karenge otherwise keep roaming. For drip, you will again need the referal slip with 3 photo and same documents again. Jiske liye phir se 2-3 hours. Again go to esi hospital. And, agar doctor ne alternate days pe drip boli h phir to 1 day referal banwao and second day drip lagwao.
Most important sabhi jagah patient ko aana compulsory h whether he is so weak or stays so far.

Can't you make this process easier.
First time jo referal banwaya, usi k basis pe treatment nhi ho sakta kya? Bills last m ek saath submit nhi ho sakte kya? Ya to easy banao ya phir isko band hi kr do na. Itna time taking hone k reason se main bhi apna treatment private basis pe hi krwa rhi hu. Esi bhi cut ho rhi h lekin benefit nhi mil rha

My ESIC no. [protected], Sheena Singh.
Today dated 19.04.2022 I have gone to ESIC dispensary around 7.20-7.22 pm I got registered at the entry for rabies injection meanwhile I saw staff nurse was taking off duty before 10 10-8 minutes after I reached room no. 3- Dr. Room for getting entry he was also busy on phone and then he went to another room delaying the time, he enter my details but room no. 5 was closed as staff nurse had take off early before the 7.30pm time. Due to which I haven't get my anti rabies injection.

Sir my exam was conducted on 15 March 2020 and today is 14april 2020 results came today but my fees is not year get refunded
My registration number is:-[protected]
Roll no. [protected]

I was 6 weeks pregnant that I lost because of lack of availability of medicines at ESIC and behavior of doctors lack of interest and sympathy towards patients.

Sir,
It is humbly requested that the applicant Prakash Chandra Sharma son of Ram Sanehi is a native of Lakshagriha Handia Prayagraj, who is enrolled in ESIC hospital whose number is ([protected]) the hospital is not getting treatment due to which the applicant is very upset, please take action. do it.

1. The condition of the applicant's wife Raj Kumari is very bad due to swelling in the child's stomach and the applicant is already undergoing treatment in the private hospital but the patient's condition is getting worse and the doctor says that this child Get the donor removed, otherwise these problems will get worse, then the applicant showed his patient for two days on 28/03/2022 and 29/03/2022, both the ESIC Hospital ESIC Dispensary Naini 1st and ESIC Hospital Naini both whose registration number is up01 .[protected] But the applicant did not get any treatment nor any checkup and Lady Dr made fun of the patient and transferred to Swaroop Rani Hospital.
So I want to ask -

1. When money is being deposited in ESIC from our own salary, why are we not getting treatment, why are we being sent to a government hospital when Swaroop Rani is there for everyone, there is free treatment but the process there is messed up. Is

2. When ESIC is related to private hospital, why is it not being sent to ESIC's cashless hospital even after we have repeatedly told why is being sent to Swaroop Rani Hospital.

3. When we do not benefit from ESIC, then the funds collected by us in ESIC should be returned to us. Because ESIC wants to get free treatment and the patients die while roaming around the government hospital, then we request the management of ESIC hospital to provide us whatever amount is deposited by us so that the applicant can Will be able to get treatment in the hospital well, or cashless card should be made by ESIC so that the applicant can get his patient treated in a good hospital.
Today again the applicant has gone round the hospitals to see his patient in Kamala Nehru Hospital.

Jodhpur ESIC hospital, near Akhaliya Choraha, Jodhpur
In this hospital, the test like blood test urine test is done from 9.00 AM to 11.00 AM, but at 10.00 AM staff of ESIC HOSPITAL Laboratory refused to test giving reason that cleaning is not done. In these test patient should not eat anything. How can a patient can wait for such a long period. Firstly staff asked to came tomorrow after impressing force to do the test today, he said to wait one hour. Is this the way to treat patients???

Dear Sir
I Puneet kumar(ESIC no. [protected]) have submitted my wife's delivery claim on 21 may 2020 at your IT park branch Dehradun Uttarakhand 248001, after clearing my all documents and bills, till date I have not received any claim amount. when I visited you ESIC office your officer told me that we no budget for clearing you payments and told me that we are not able to pay till May or June. after 2 years your department is saying...

I would like to inform you that on[protected] time 3:00 around visit at Gotri hospital in ENT room no.15 and there is Lady Dr she behaves very rudely with my mother as she is a hearing problem. If my mother asked something to her she replied in a Rude tone. The word used by her is " tum se baat karte karte me Behari ho Gayi hu" please take necessary action and ask her to say sorry. Else I'm going to hight light this issue on Twitter. Thank you. I hope I will get a positive reply from your side.

सेवामें:- श्रीमानजी केंद्रिय कामगार मंत्री महोदय
भारत सरकार नई दिल्ली
श्रीमानजी डायरेक्टर जनरल साहब
ईएसआईसी हेडक्वॉर्टर पचदीप भवन
नई दिल्ली
श्रीमानजी रीजनल डायरेक्टर साहब
ईएसआईसी पचदीप भवन लोवर परेल
मुम्बई महाराष्ट्र
बिसय:- प्राइवेट हास्पिटल का बिल फाइल नम्बर R-272 अत्यंत कम पैसा डाक्टरआठवले AMO वर्ली के द्वारा पास किया गया जिसका हमारे फ़ाइल का दुबारा उच्चस्तरीय ESIC हेड आफिस दिल्ली से विजलेस जाच दल से जाच कराया जाय क्लेम फाइल का जाच करके ESIC आदेशानुसार कोरोना लाक डाउन समय मे प्राइवेट हास्पिटल का बिल 100%पूरा पास करने के आदेश के तहत पूरा क्लेम पास करवाने बाबत आवेदन पत्र
मान्यवर:- महोदय /महोदया
सविनय विनम्र निवेदन है कि मैं आवेदनकर्ता शशिकांत राय आईपी नंबर [protected] मै आपने पिताजी के बीमारी का प्राइवेट हास्पिटल का उपचार मे खर्चाका बिल फाइल नम्बर R272 दिनांक 12 अगस्त 2021 को रकम 237385 रुपया का जमा किया जो हमे दिनांक 13 फरवरी 2022 को 79877 रुपया पास करके हमारे खाता मे डाला गया जो फाइल R272 मे हमे 157508 रुपया कम दिया गया जो हमे ESIS वर्ली AMO ने मेल करके बताया की आपका बिल जो कम दिया गया वह आदेश सख़्या क्रमांक मुकआ राकविसो का क्रमांक 10 वैखपुपूरा दर्शन[protected] /20 के तहत दिया गया है मै इस आदेश का मान सम्मान करता हू
परन्तु भारत सरकार के श्रममंत्री एवं ईएसआईसी डायरेक्टर तथा मेडिकल डायरेक्टर के सयुंक्त आदेशानुसार क्रमांक 10 वैखपुपूरा दर्शन[protected] /20 इस आदेश को शिथिल करके वैश्विक महामारी कोविड 19 कोरोना भारत बद लाकडाउन समय मे पहली लहर दूसरा लहर के समय 20 मार्च 2020 से दिसम्बर 2021 के समय मे ESIC वीमा धारक एव परिवार के सदस्य के इलाज का खर्चा चाहे सरकारी या प्राइवेट या मेडिकल स्टोर सभी प्रकार के बिल 100% पास करने का आदेश दिया जिस आदेश का पालन नही किया गया वल्कि ESIS डाक्टर आठवले AMO वर्ली अवहेलना करके हमारे द्वारा जमा विल मे विशगति काट छाट करके हमारा शोषण किये और गलत जानकारी देकर हमे गुमराह करके भारत सरकार श्रम विभाग के आदेश का अवहेलना करके हमे परेशान किये कर रहे एव आगे परेशान करने का साजिस कर रहे है जो हमारे साथ अति निदनीय है
अस्तु:-सविनय विनम्र निवेदन है कि आवेदनकर्ता शशिकांत राय आईपी नंबर [protected] मै श्रीमानजी केंद्रिय कामगार मंत्री महोदय भारत सरकार नई दिल्ली श्रीमानजी डायरेक्टर जनरल साहब ईएसआईसी हेडक्वॉर्टर पचदीप भवननई दिल्ल श्रीमानजी रीजनल डायरेक्टर साहब ईएसआईसी पचदीप भवन लोवर परेल मुम्बई महाराष्ट्र हमारे सहायतार्थ आवेदन पर ESIC- ESIS के तहत डाक्टर आठवले AMO वर्ली के ऊपर उच्चस्तरीय जाच टीम गठित करके हमारे बिल फ़ाइल नम्बर R-272 का 157508 रुपया कम दिया गया उसे भारत सरकार के श्रममंत्री एवं ईएसआईसी डायरेक्टर तथा मेडिकल डायरेक्टर के सयुंक्त आदेश वैश्विक महामारी कोविड 19 कोरोना भारत बद लाकडाउन समय मे पहली लहर दूसरा लहर के समय 20 मार्च 2020 से दिसम्बर 2021 के समय मे ESIC वीमा धारक एव परिवार के सदस्य के इलाज का खर्चा चाहे सरकारी या प्राइवेट या मेडिकल स्टोर सभी प्रकार के बिल 100% पास करने का आदेश दिया जिस आदेश का पालन करके हमारा सहायता करके जो 157508 रुपया दिया जाय या हमे लिखित जबाव दिया जाय कि यह आदेश शासन गलत दिया था जो भी हो हमे जबाव दिया जाय सही ढग से हमारे फाइल का दुबारा जाच कराकर निराकरण कराया जाय बार बार गुमराह करके गलत जानकारी जो डाक्टर आठवले AMO ESIS वर्ली अपना बचाव करने एवं हमारा शोषण करने के तहत दे रहे है उसमे रोक लगाया जाय एवं दुबारा फाइल जाच करकर सही फैसला करके लिखित जानकारी दिया जाय
आपका आवेदक प्रार्थी
शशिकांत राय
आईपी नंबर [protected]
मोबाइल [protected]

सेवामे:- श्रीमानजी डायरेक्टर जनरल साहब
कर्मचारी राज्य बीमा योजना कार्यालय
पचदीप भवन नई दिल्ली
श्रीमानजी रिजनल डायरेक्टर साहब
कर्मचारी राज्य बीमा योजना कार्यालय
पचदीप भवन लोवर परेल मुम्बई महाराष्ट्रा
विषय:- कोविड19 बीमारी के उपचार का बिल फाइल नम्बर 7510 AMO ESIC MULND अविलंब पास करवाने हेतु आवेदन पत्र
मान्यवर:- सविनय विनम्र निवेदन है कि मै आवेदनकर्ता शोभनाथ राम सुंदर गौतम बीमा आईपी नम्बर [protected] हमे अप्रैल 2021 मे कोरोना कोविड 19 के बीमारी से ग्रसित हो गया हमारा हालत अतिदयनीय थी महामारी मे हास्पिटलो मे बेड एवं आक्सीजन की भीषण कमी थी मै आपने जिदगी मौत के बीच था किसी प्रकार हमारा ईलाज प्राइवेट मीना हास्पिटल मे हुआ जहा डाक्टरो के अथक प्रयास से हमे कोरोना 19 के बीमारी से हमारी जिदगी बचाया गया जिसके उपचार मे हमे 247433 रुपया लगा हमारे पास पैसा न होने के कारण जिदगी बचाने के लिये प्राइवेट कर्ज लिया जो एक साल हो गया हमे कर्ज से मुक्त नही हुआ कारण बै.अ.राकावियो मुलुड मुम्बई तीन महीना हमे परेशान किया हमारा कोरोना19 बीमारी के इलाज दाबा फाइल नही जमा कर रहे थे किसी प्रकार दिनांक 9 जुलाई 2021 को फाइल जमा किया जिसका फाइल नम्बर 7510 है आज 9 माह हो गया हमारा कोरोना 19 उपचार का बिल नही पास किया गया मै कई बार ESIC हास्पिटल मुलुड के रिकॉर्ड आफिस मे गया वहा के हेड अधिकारी से अपना समस्या बताया परन्तु वह अधिकारी हमारे मजबूरी समस्या का मजाक करके हमारा विल नही पास कर रहा है कभी हमे बताया जाता है की केन्द्रीय कामगार विभाग कोरोना बीमारी का बिल पास करने मे रोक लगाया है कभी बोल जाता है की 2 साल लगेगा कभी अनेक जबाव देकर परेशान कर कराया जा रहा है और मै कर्ज तले डुबा जा रहा हू जिस परेशानी से जीना मुस्किल है
अस्तु :- श्रीमानजी हमारे निवेदन पर अविलंब ESIC विजिलेस जाच टीम गठित करके ESIC AMO MULUND MUMBAI के ऊपर जाच कडि कार्यवाही करके हमारे दावा फाइल नम्बर 7510 कोरोना 19 के बीमारी का बिल 247433 रुपया कामगार मंत्रालय के आदेशानुसार 100% पास करने कि कार्यवाही करके चालू दिन 6 दिन मे पास करवाकर हमारे खाताब मे भेजा जाय अन्यथा जवाब लिखित मे दिया जाय कि आपका विल नही पास होगा अन्यथा ारा विल पास कराया जाय जबाव दिया जाय की विल पास करने मे इतना विलव क्यों किस लिये
आपका आवेदनकर्ता
शोभनाथ रामसुंदर गौतम
आईपी नम्बर [protected]
मोबाइल [protected]

Sir..
I am here with my mother and i got 64 token number, when i came here display token number was 44 and now its half an hour above and still display token number is 47.
Kindly look into this matter please...
Because of crowd is continuously increasing here.
Thanks

**Its just a suggestion**

Dear Sir,
I have submitted the bill of Rs.48, 059/dt: 14.7.2021 /38 at your ESIC scheme dispensary Noorani Market, Karwar Road, Hubl, i Dist Karnataka. My Husband was admitted in Hospital he expired on 26.4.2021.
But till date have not received the amount every month when asked about the status he has no clue now again there are telling it takes 3 to 4 months.
Kindly look into the matter and solve my problem. I am having financial problem.

Thanking you

vanitha das