Vijaya Diagnostic Centre Complaints & Reviews

Tried booking a test package online, provided all the details and paid the full amount using net banking. The transaction failed. The amount got debited from my bank account but nothing got booked. Been following up with their customer service to no avail. It’s pathetic that their online booking service did not work in this day and age and no proper customer service to address the grievance immediately.

Been to Vijaya Diagnostic Kharhana Secunderabad for OPG and Lateral Ceph. After collecting the reports I visited the Doctor. He said one report is missing. When checked with them they informed that they had taken only the OPG and not the lateral. Anyways visited the kharkhana branch again after a phone call regarding the Lateral Ceph . They said to come over. After reaching they said they stopped taking that test and directed me to the Branch in Secunderabad. After visiting the SD road branch I was informed that OPG and Lateral Ceph when taken together cost Rs 850. And individually it cost Rs. 500 each. Now after running in circles I ended up paying an extra Rs.150 and wasted my time and energy. Pathetic

I visited the Vijaya diagnostic center KPHB Phase 6 Near Forum mall today i..e., 21 Feb 2023. The billing amount has to be rs.6084 but the person at the billdesk made rs.8864 that is because he attended a call while billing and added an extra test "24hours urinary iron" of worth rs.2780 which was mentioned by the person on the call. When i asked why was this added, please remove it from the bill, he mentioned that he mistakenly added it while...

Reg no.[protected]. Panjagutta brach. Test done HRCT Temporal Bone. Couldn't give report timely. Irresponsible & careless. Kindly consider how much difficulty patients would suffer due to delayed reports. Total schedule spoils. Financial Upsets. We are not local. Every body including incharge madam are keep telling lies. Unreliable service. Very Poor attitude. Neglected behaviour towards patients. Unreasonable time taking to give reports. Now they are Not receiving my phone calls on their phone no. [protected]. Why do we suffer? They failed to keep their word. Please do justice. My report should be given immediately and the amount paid by me should be refunded due to their fault. Kindly do needful.

I visited Vijaya diagnostic centre in Gayatri Estate Kurnool.The treatment of the receptionist to the doctor is pathetic.I had an appointment for ultra sound the radiologist prepared me for the scan and left for nearly 20 minutes leaving me half naked.When she came back I said a patient's dignity is important.she said she went to see some x-ray she did nothing wrong.
Later when I came to collect the report the dispatch was too rude and shouted at me saying your report will not come before 1 hour.

This morning i visited the centre for check up of blood sugar fasting and post lunch. The young lady due to lack of expericne and training, she was struggling to take the blood sample. Somehow she managed to collect the blood sample for the fasting glucose. Later for the post lunch when visited around 1130am again she started poking with the needle all over the hand to find the nerve and by then both my hands have started swelling and the...

Hi Sir,

We have visited Vijaya Diagnostic center Hyderabad, Himayath nagar Branch for Follicular Test for my spouse paying bill of rupees 1300/-, we preferred Vijaya diagnostics as we felt like it might be trust worthy but after getting performing of Follicular test, since this test will be conducted three times we have visited on 19th Jan 2023 for first time and got it done and the report was not clear so the Radiologist...

Hi Sir,

We have visited Vijaya Diagnostic center Hanamkonda Branch for HSG Test for my spouse paying bill of rupees 2500/-, we preferred vijaya diagnostics as we felt like it might be trust worthy but after getting performing of HSG test, we have submitted those test reports to Doctor shockingly on seeing of reports she told us The test was not performed correctly, As HSG test is highly sensitive we wonder why this center...

Just for x ray they are taking 24 hours for reporting,

Vijay diagnostic centre at Santosh nagar. Giving very poor response and treatment patient with rude behaviour. Scolding us.
I took test on Friday ..today is Monday they have not given reports yet.how careless there are .i think they publish report after patient died🤬🤬.

My registration number in Vijaya diagnostic center is[protected] on 27.09.2022. The billing people are in Lb nagar are helpless and least bothering about people coming for diagnosis. All the tests are not billed at a time and few are skipped for registration.
My in law's are illiterate but the people are in Vijaya diagnosis are very much literate and least bothering about reputation of company. After asking so many questions skipping...

I'm a long time customer with Vijaya diagnostic and you guys have build a trust and support by serving the customers with complete satisfaction and accountability. My recent visit was very very bad and I did not get proper response from the branch...

My nephew was advised for CT SCAN abdomen and oral iv investigation and this was a emergency case, his condition is not well and the receptionist informed that we will get report...

On 20 /09/2022 at 3.30pm I came to take blood test of my three year old daughterat attapur and the inexperienced staff by name saba begum was unable to find correct vein of the kid and just kept on the injected syringe in the kids skin but unable to get to proper vein ..then she tried on another hand with the same immaturity and medical negligence...she could not perform her duty and was trying to rotate the syringe under the skin and stopped only my intervention. When I contacted the centre manager she said the experienced lab assistant is on leave and asking me to go to tolichowki branch.. is a cattle diagnosis being run at vijaya diagnostic...

They don't even consider the patient condition, reckless and arrogance and disgusting, i would recommend everybody not to go to this place

I have taken Master Health checkup package and HLAB27 at Vijaya Diagnostic Suchitra on 4 Aug 2022, we have the sample in morning and night we were informed that we need to submit the prescription or else the test cannot be performed. As the patient was guest in Hyderabad, the sudden prescription request could not be fulfilled, the centre promised for a refund of Rs. 3800 for the same. Same day the test was being performed in another lab as per the requirement. The bills are attached.
Now the centre phone is always switched off and the customer care is asking to call at the centre.
Very disappointed to know such big organisation is so unprofessional.

I have visited BNReddy along with my pregnant wife, reception staff was worst, and rude behavior,

We have had an advanced appointment from LB NAGAR and redirected to BNREDDY after speaking to BN Reddy Doctor.

Reception Staff did not allowed me to make our scan, and they were very rude at us.

Kind Regards
Adithya
[protected]

Sir/Madam,

Today 25th August 2022 I went to your vijaya diagnostic center L b nagar with my mother-in-law for blood test and 2D ecch test at 8.54am with registration number[protected]. The blood samples they collected and told to come in the evening in between 4pm to 5.30 for the 2D Echo test. As per them I started with my mother-in-law and reached the center 4.40pm with prior call to the concerned sister and found that the...

I gave my test samples 2 days ago with a signed consent to share reports online. No response from Vijaya Diagnostic. After multiple follow ups and numerous calls, they are now mentally harassing me to share my Aadhar card, some personal treatment details as well as asking for a letter from me to release my reports. All these conversations are over phone and they are denying to even send official communication about this. I can’t even verify if I was talking to registered medical people.

Despite of all these I did share my Aadhar over WhatsApp to the number given by them and now they are asking another letter.
Too much of Mental stress being caused to me by Vijaya Diagnostic centre and they are compromising on my rights to protect my health information by bringing in multiple people without sharing my test reports.

Please help
Nagesh [protected]

Their sales people will commit that reports will deliver on same day provided samples are collected at AM.

When we followup in evening, they started explaining about their internal process and expect customer to dance according to their tunes.

Customer is not left with choice as S(He) already paid the bill. This is not the case in other sector. Payment is made only when customers expectations are met.

The worst thing is I took the doc appointment based on the reports commitment.

Very pathetic service. Would recommend my circle to opt for other labs and we are going to discontinue the VPc card too

Sir/Madam,

I have paid Rs.600/- for the vijya privilege card via Reg. no.[protected] dated 26/05/2022
but till date i have not received the privilege cards to my address i think this is one way
of doing unethical business collecting money from customers and not doing service. Please
revert back to me on this matter as early as possible.

Regards,

Ajay
[protected]