Emtex Engineering Pvt Ltd — breeze shears mild steel manual pipe bender

Dear sir,

I have booked manual pipe bender vide order no[protected] on 10th aug 2018 and an amount of rs 6521/- in favour of emtex engineering pvt ltd account no [protected] was paid through neft reference no 52675174a1. Since two weeks have already gone my order is not yet been processed. I have contacted customer care through mail as well as on phone several times and they say that they are yet to get clearance from financial department. It is not clear to me when ì was provided bank details for transfer of amount by industry buying and consequently they received the amount why it takes them so much time to initiate necessary at their end. I hope to receive positive response now very soon and also expect such problem would be fixed at your end.