eMudhra Limited — digital signature certificate - class 3 organization signature certificate - three years

Address:	#56, Sai Arcade, 3rd Floor, Outer Ring Road,Devarabeesanahalli, Bangalore - 560103
Website:	e-mudhra.com

Subject : organization name in digital signature class iii is not as per application form & gst registration certificate

Dear consumer helpdesk,
I have online applied for digital signature class iii, emudhra application no. 9878178 and digital signature certificate was issued on 5th may.

While using the dsc token on 14th may, spelling mistake in organisation name was observed in the issued digital signature certificate.

As per application form & gst registration certificate was submitted organisation name is singson electrical, in issued digital signature certificate organisation name is singon electrical, [ (S) is missing ]

I informed emudhra team that the organization name mentioned in application form is not the same in downloaded dsc. Kindly do the correction and reissue the dsc as per name mentioned in application form as this mistake is from your side.

In place of accepting the mistake emudhra team has repeatedly replied that once certificate is downloaded no data changes can be made in the application. Hence, we (Emudhra) request you to procure new certificate with correct details.

As the digital signature is a vital document of e-identity and it is mandatory that before issuing emudhra should inspect & check the document before issuing the digital signature certificate, hence no appropriate inspection and checking is done by emudhra and without inspection emudhra have issued the digital signature certificate.

Problem analysis
No checking, inspection or verification of supporting document done by emudhra technical team
Without inspection of document ca approved the dsc

I request consumer helpline team to interfere and instruct emudhra to do the correction in organization name and issue the corrected digital signature certificate.

We hope for your valued support to resolve the issue at the earliest, as without digital signature certificate we are not in position to participate in any government tender process, esic approvals and upcoming income tax submission.

Thanking you in anticipation

We are yours sincerely

Diwaker singh
Proprietor
Singson electrical
Jamshedpur